General

I have several agents that will not send user login and logoff notifications. It will send other notifications.

My phone app is working fine. Today I can't login. I reset the password and I'm still getting this error.

i have bios setting on and port forwarded udp 9 to the address and have ethernet setting to wake from lan on but still cant wake pc. i even tried wake me on lan program so im not sure what ive missed to get this to work.

Hello, In the PC Monitor Manager, is that the correct place to change the account password? If I change it from one of my servers, will that propagate to my other managed computers? Thanks!

Hi there, Is there a way to change access/notification settings for multiple associated accounts at once (like a bulk select)? I know I can bulk select machines, but this is still done at an individual account level. When we have multiple users (set up for auditing purposes), whenever we add a new system we have to go through each account and grant them access to it. Thanks again guys for all your work!

Hello, I wanted to know if there is a system to configure the agent from the command line (powershell) or from the WEB interface? I would like to avoid connecting remotely to more than 200 servers to make minimal changes to the configuration. Thank you

Hi, I have upgraded one of the PC from windows 7 to windows 10 but it still shows as Windows 7 Home Premium on the IOS App. How can I change this so it is correct ? Any help is appreciated

Is there a script that can be used to change the group name on the Pulseway Manager client for a particular machine? This would help us reorganize a few machines without having the need to remote in to them. Thank you.

I am a new Pulseway user and looking to change the number of notifications that I am receiving. Where do I go to change the notification levels? Example .... I am getting Normal Priority alerts and do not need them to come throgh. Thank you

In pulseway dahsboard (and other pulseway apps) The name of the computer that have a freshly installed pulseway agent will be shown in the pulseway apps. when i change the computername later on, how dows pulseway handle this? does it change in dahsboard? or does it keep the original name? thanks

Dear Pulseway Community, is there a way to propagate the password to the systems that are registered via the account we want to change the password of? The account has about 130 registered systems and we don't want to replace the password manually on each system. Best wishes, Norman

Is it possible to use the Android PC Monitor app to change the power scheme remotely? If so, how would I achieve that?

Thank you guys for this great software! It's been a huge help to me in the past couple of months! I love the rapid development and seamless upgrades! Is it currently possible or in development to be able to change settings at the group level? I'm thinking about things like mail server config in File Browser or services to monitor. Thanks again! Chris

Hi, My predecessor used an email address for the account username which I would like to be able to change but I can't see how to do this. Also, I've changed the email address for the account and the password and I now seem to be stuck in some sort of lockout loop so neither the old (old email address) username and either the old or the new password will let me back into the account. I am monitoring 20 machines so I'd like to resolve this as soon as possible before all the monitoring fails. I've reset the password several times but to no avail.

Can I change the contact on a ticket after it has been closed? Say from User Bob to User Alice without reopening the ticket? Thank you!

When I try to change my password on the website I am getting an "Object not tied to an instance" error message. Not sure what to do...

Once a Pulseway chat session ends - are there records or reports kept of each conversation?

Hi, i am new to pulseway and i would like to ask the forum two things: -Is there a way to receive an alert if a file is not updated in the last X mins? I have an app that updates a file every X mins ... i would like to be alerted if this app is not updating it anymore -is there a way to see the screenshot of the server updated every X mins? or manual update? I see in the app a screenshot but it is blank...

I hope I am in the right Subforum to ask this question. I recently started to use Pulseway and am impressed what I am able to do with it but I noticed one feature missing that I need. Is it possible with Pulseway to check Servers/Clients with log files for backups if they have been successful or failed? For example if there is a NAS connected to a network and someone is doing a USB Backup on it I want to check if it has failed so I will get a notification when it fails. I want to use it on Windows and Linux machines so my best guess is to use a script of somekind right?

Regarding the following in the recent security response statement: At what point with 2FA be required when adding or modifying scripts? We will be prompted when saving a script, or will the upcoming change jus check that MFA is enabled on the account that is updating the script? In relation to this, are there any plans to integrate Azure AD SSO into Pulseway? (appreciate it has pro's and con's in regards to security)

First time needing to do this, but we have sensitive data in the portal we want removed I do not see any obvious way to clear archived notifications from our portal, would have thought this would be under Server Admin Settings. @Paul assuming I'm missing something obvious here?

Pulseway Client Portal now includes a built-in chat function that allows the end user to communicate directly with a technician. This can be started automatically as a step in a troubleshooter, or you can give users the option to start it directly themselves. A summary of the chat is recorded and can be sent to the technician. Automation Workflows: Run assigned patch policy Start patching systems as they get added to Pulseway using the new Run Assigned Patch Policy action, now available for the System Registered workflow trigger. Remote Desktop Improvements Introducing Adaptive FPS to deliver the optimum re…

Is it possible to have a widget added on the dashboard that has to do with client portal conversations. Currently we have to check each time in the conversations to see if someone has messaged. We would like to be able to see incoming messages as a widget on the dashboard, is this possible?

Hi guys I have a client PC on W7 Pro. Customer reported that the PC rebooted on its own. After this incident I can not see the pc on pulseway. I have updates locked down so I can remotely choose which ones to install. Haven't been on site yet to examine the logs, doing it tomorrow anyone seen this problem before? Is it a possible rogue update maybe? Regards,

Hi Folks, Been noticing this on a test machine for the last few days and just had a client email about it. When starting Firefox v94.0.1, you get a popup notification saying to Upgrade or Dismiss. Checking the Mozilla releases there is a new minor release, V94.0.2. Not a major update for sure but I don't like the idea of Clients receiving Update notifications and having to make decisions on what to do, that's my job. Is there a way to turn off update notifications for 3rd Party Patching? Thanks, Craig