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About Jamie Taylor
- Birthday 06/23/1992
Profile Information
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Gender
Male
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Location
Dublin
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Interests
Cybersecurity, IT management, B2B SaaS Product Marketing and Football
Recent Profile Visitors
4002 profile views
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Have raised a support ticket for your query, our team will assist you on this.
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We are aware of this issue and it will be fixed next week.
- 5 replies
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- windows
- bug report
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(and 2 more)
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Jamie Taylor reacted to a post in a topic: Updates faile status
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Pascal reacted to a post in a topic: Forced Data Refresh on Reports / Applications?
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Deonte McCray reacted to a post in a topic: New Event Log Trigger for Automation Workflows
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Deonte McCray started following Jamie Taylor
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Hey Guys, I have raised a support ticket for your query. Our team will contact you regarding this.
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Jamie Taylor started following Uninstall NINJARMM Agent
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Custom email template interfers with client portal invite
Jamie Taylor replied to ITiseasy's topic in General
Hi @ITiseasy did our support team reach out to you via mail? -
What are "Action Parameters" in the "Condition" and how to use them?
Jamie Taylor replied to Nuno Inácio's topic in Workflows
After you define the workflow, you can trigger an action to add more automation to the process. For example, if progress A is achieved send an email, etc! -
Forced Data Refresh on Reports / Applications?
Jamie Taylor replied to Peter Schleritzko's topic in Other
Hey @Pascal, it should refresh within 24 hours. If not, can you please contact our team support@pulseway.com, they will help investigating this delay. -
Jamie Taylor reacted to a post in a topic: Forced Data Refresh on Reports / Applications?
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Hey @dimitri.gillet, I have raised a support ticket for your query and our team will get in touch with you regarding the same.
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Hey @NoobTube, have raised a support ticket for your query, our team will contact you soon. Thank you!
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Hey, would you like our team to assist you with this?
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Jamie Taylor changed their profile photo
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Hello Everyone, We had a downtime yesterday, here is what happened, and how we are trying to avoid it moving forward. On November 2nd, we've received notifications that the database cluster has crashed and upon further investigation we've determined that the iSCSI storage was unresponsive. After reaching out to the hosting provider we've found out that they have experienced multiple drive failures on the SAN and that the disk got locked during the array rebuild process. They managed to get it unlocked but because the array was still rebuilding and operating at a lower I/O capacity, turning on the database cluster resulted in the disk locking again resulting in more crashes. At that point, we've decided to switch to a more modern storage solution which is SSD-backed and provides better disk I/O ops capacity which has resolved the issue and also provides a great performance boost. regards, Jamie Taylor, Social and Community Manager, Pulseway.
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Jamie Taylor reacted to a post in a topic: Search Pulseway by device serial number. - Please! We need this!
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Alec Hackbarth reacted to a post in a topic: Pulseway down again?
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Earlier today we experienced storage issues with our hosting provider in the US hosting center which caused our database server to continuously crash. Service was resumed by 7:30am ET. Unfortunately some users appear to be experiencing similar issues at the moment. We apologize for any inconvenience and are actively working on a resolution to restore service to everyone as soon as possible.
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Custom email template interfers with client portal invite
Jamie Taylor replied to ITiseasy's topic in General
Hey @ITiseasy, I have created a support ticket for your query, our team will assist you with the same. Thank you! -
Jamie Taylor reacted to a post in a topic: Custom email template interfers with client portal invite
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Jamie Taylor reacted to a post in a topic: Client portal widget
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Thanks for your thoughts @ITiseasy, please add your suggestions to our roadmap: https://pulseway.featureupvote.com/
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Hey @RandyChuck, have created a ticket for you query, our team will assist you regarding this. Thank you!