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  3. I'm trying to create an Ad-hoc workflow and every time I choose Scope as the context and click 'save' it changes the context to 'All Systems' regardless of what I actually chose. Is there something I'm not understanding about workflow context or is this a bug?
  4. Last week
  5. This script below runs find when ran locally. When I use it in pulseway it doesnt work. This is what I get as an error message. Can someone help me please. Thanks, Output At C:\Program Files\Pulseway\automation_6d035661_a3a3_4e34_b6c2_8e997a18878a.ps1:5 char:149 + ... owsdesktop-runtime-6.0.24-win-x64.exe" -wait -ArgumentList '/S /v/qn' + ~ You must provide a value expression following the '/' operator. At C:\Program Files\Pulseway\automation_6d035661_a3a3_4e34_b6c2_8e997a18878a.ps1:5 char:149 + ... owsdesktop-runtime-6.0.24-win-x64.exe" -wait -ArgumentList '/S /v/qn' + ~ Unexpected token 'S' in expression or statement. At C:\Program Files\Pulseway\automation_6d035661_a3a3_4e34_b6c2_8e997a18878a.ps1:17 char:212 + ... portAssistConfiguration.mst" DEPLOYMENTKEY="855asd$#" /norestart /qn' + ~ The string is missing the terminator: '. + CategoryInfo : ParserError: (:) [], ParentContainsErrorRecordException + FullyQualifiedErrorId : ExpectedValueExpression #Runs file from Fileserv01 if it can $folder = '\\Fileserv01\Public\IT\Software\DellSupport For Business\SupportAssist.bat if (Test-Path -Path $folder) { PowerShell.exe -ExecutionPolicy Bypass -File "\\Fileserv01\Public\IT\Software\DellSupport For Business\SupportAssistCleanup.ps1" Start-Process -FilePath "\\Fileserv01\Public\IT\Software\DellSupport For Business\windowsdesktop-runtime-6.0.24-win-x64.exe" -wait -ArgumentList '/S /v/qn' Start-Process msiexec -wait -argumentlist '/i "\\Fileserv01\Public\IT\Software\DellSupport For Business\SupportAssistInstaller-x64.msi" TRANSFORMS="\\Fileserv01\Public\IT\Software\DellSupport For Business\SupportAssistConfiguration.mst" DEPLOYMENTKEY="855asd$#" /norestart /qn' } else { New-Item -path "C:\Temp\SupportBusiness -Itemtype Directory Invoke-WebRequest -Uri "https://www.dropbox.com/scl/fi/nxdsz42jkcu5ss4tpdsvf/SupportAssistCleanup.ps1?rlkey=lidz0ms8aatgwhiv8dtvxr6dw&dl=1" -Destination "c:\temp\SupportBusiness\SupportAssistCleanup.ps1" Invoke-WebRequest -Uri "https://www.dropbox.com/scl/fi/j75w4oqajfbjpw2sdrpxg/SupportAssistConfiguration.mst?rlkey=he4shs9vzts47reav8d5ziv6x&dl=1" -Destination "c:\temp\SupportBusiness\SupportAssistConfiguration.mst" Invoke-WebRequest -Uri "https://www.dropbox.com/scl/fi/cuyvomxuui4z29bpk9x2r/SupportAssistInstaller-x64.msi?rlkey=g1lmxvprpb0nv1wxvtefwizii&dl=1" -Destination "c:\temp\SupportBusiness\SupportAssistInstaller-x64.msi" Invoke-WebRequest -Uri "https://www.dropbox.com/scl/fi/p7ctmo837kv9cnsyi6779/windowsdesktop-runtime-6.0.24-win-x64.exe?rlkey=e0ehydmwf1t86bu461b3xp1t9&dl=1" -Destination "c:\temp\SupportBusiness\windowsdesktop-runtime-6.0.24-win-x64.exe" PowerShell.exe -ExecutionPolicy Bypass -File "c:\temp\SupportBusiness\SupportAssistCleanup.ps1" Start-Process -FilePath "\\Fileserv01\Public\IT\Software\DellSupport For Business\windowsdesktop-runtime-6.0.24-win-x64.exe" -wait -ArgumentList '/S /v/qn' Start-Process -FilePath "c:\temp\SupportBusiness\windowsdesktop-runtime-6.0.24-win-x64.exe" -wait -ArgumentList '/S /v/qn' Start-Process msiexec -wait -argumentlist '/i "c:\temp\SupportBusiness\SupportAssistInstaller-x64.msi" TRANSFORMS="c:\temp\SupportBusiness\SupportAssistConfiguration.mst" DEPLOYMENTKEY="855asd$#" /norestart /qn' #Removes Folder after install Remove-Item "c:\temp\SupportBusiness" -recurse }
  6. Thanks for letting us know. Did you change the resolution recently? Do you use a custom scale factor (DPI)? @Mark here's an interesting one for you. -Paul
  7. Yea we've never been able to figure this out either..
  8. Novice in PW. If you have 10 S1 customers. And say every customer has two pulseway-groups and every one needs its own token. Makes it 20 tokens. How do you script this in Pulseway with one script, if that is even possible? Or do you need one script per Pulseway-group? Using 1 custom-field holding all tokens (like an array)? Create one custom-field per pulsway-group holding one token? This is now on S1. But I guess this is a broader item when working with license keys per customer for one software title. Thx
  9. Hey @Maciej Szupiluk Thanks for reaching out, Could you please share with me a screenshot of the email notifications you received? Thanks a mill
  10. Has this issue been resolved? Or some kind of resolution It has been rearing its ugly head on my data centre.
  11. Hey @ACV-ATS Thanks fro reaching out! So we don't currently have a filter in Service Desk to show this but you can go to Finance > Billing Review > Charges and do a search here to show all tickets/projects which has pending charges (not yet invoiced) Let me know if this helps and if you have any more questions please let me know! Thanks, Stefan
  12. Hey @Buckeyes Thanks for reaching out! The policy can be changed by navigating to Configuration > Organizations. Check if the policy is directly applied on the group or if it is inherited. The policy has to be removed from the org/site/agent group to apply the policy manually or move the endpoint which requires a new policy to a new agent group and apply new policy. Let me know if this makes sense and if you have any more question please let me know! Thanks, Stefan
  13. I have disabled all, but notification still comes, and not one but 2. From diffrent Emai Template, I try to dissable it to diagnsoe why I got 3 email every time.
  14. Ok, i get it, i cant have title of ticket that becomes a part o ticket tile and so one.
  15. When cloning an OS or VM with Pulseway pre-installed, the unique identifier for the endpoint gets duplicated across each system, causing the behavior you're describing. If you open regedit, and navigate to: 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor', you should delete the 'ComputerIdentifier' key on each of the duplicated endpoints. The client will recreate a new identifier, and register the system correctly using another license.
  16. In Service Desk ticket views, would it be possible to add a filter for 'Expenses & Charges'? I.E. if only this filter were to be checked, only tickets with Expenses and/or Charges on them will be displayed. For context, I'm running into a roadblock managing serialized PSA Product Inventory items that have been committed to a ticket, but not yet delivered. From my understanding, a searchable hardware asset isn't created until the charge (aka device/product/item) has been marked as Delivered. If a field tech forgets to deliver an item I have to search through *all* tickets, sort out the ones with charges, and then again sort through them until I find the one with the proper serialized device charged to it.
  17. Error states: You have a policy for this group that doesn't allow the system addon command to be executed. Where would I look to change this policy? I have looked under configuration - orginizations and found the correct group. Where am I to find the setting to change under the policies located here?
  18. Earlier
  19. To demonstrate what's happening with the notification for computer is started, I shut down the server (2019) with the status notifications shown in the last screenshot in my previous post, waited 20 minutes, then started the server. The screenshot shows the notifications that my iOS app shows. It correctly shows the notification for the computer shutting down, the computer is offline, and the computer back online, but no notification for the computer is started. What makes me nervous about all this is that I don't know what other notifications might not be working.
  20. A few weeks ago, one of my servers ran out of storage and Pulseway never sent me a notification. I found that the low storage notification is no longer working for any of my servers. Below are a few examples, as of today. The top 2 are Windows 2019 Server and the bottom one Windows 2016. In all 3 cases, my iOS app should have a notification for these low storage conditions, but there is nothing. In addition, the notification for when the computer is started is also not working. Once a month, I reboot all servers and Pulseway now only notifies when the computer is shutting down not when it started.
  21. From Anydesk, screen resolution 1920x1080 From pulseway.com or app, its the same, resolution is 1536x864
  22. Hi. I can scroll but even with scroll I dont get the complete screen.
  23. Hi @juniordata Thanks for reaching out! You should have an option to scroll and look at the screenshot. If this isn't the case could you forward me your Pulseway email and I will raise a ticket on your behalf. Thanks a mill, Stefan
  24. When capturing screen on both my installed computers it only gives me a partial screen. Like top left corner and part of screen? installed on a win 10 and a win 11 machine. On the win 10 machine it’s under 50% of the screen that’s captured, on the win 11 it’s like 75%. is it an installation issue or a setting I’m not aware of?
  25. Did you guys move an endpoint? Cant run `pulseway-registration` Validate registration error: Failed to validate. Code: 404, error Failed CreateInternalRequest: SOAP 1.1 fault SOAP-ENV:Client[no subcode]#012"System.Web.Services.Protocols.SoapException: Server did not recognize the value of HTTP Header SOAPAction: http://mobilepcmonitor.com/serverlite/CreateInternalRequest.#015#012 at System.Web.Services.Protocols.Soap11ServerProtocolHelper.RouteRequest()#015#012 at System.Web.Services.Protocols.SoapServerProtocol.Initialize()#015#012 at System.Web.Services.Protocols.ServerProtocolFactory.Create(Type type, HttpContext context, HttpRequest request, HttpResponse response, Boolean& abortProcessing)"#012Detail: [no detail]
  26. Hi, Is there a way to get more information back from Pulseway when using a custom tile to install software? This install popped the following cryptic error in the Pulseway history log, but then Windows logged the actual issue and more relevant details in the Windows application log saying, "Reboot Required" Mar 11, 2024, 11:19:21 AM Application SentialOneInstall (23.2.358) failed to install. SMScriptException (3): Error in script.
  27. Hi @StefanMcl_Pulseway, Sorry, I should have asked if there was a way to keep it authenticated without needing to go back in once a week or so? It just seems to happen in inconvienient times and unfortuantely it is very noticable when it is off.
  28. Hey @Bwilson Thanks for reaching out - so To re-authenticate : On the dashboard > go to setting (under tools ). Under the account tab > under the server name , put in the instance name > then authenticate. Let me know if this works and if not I will raise a ticket for you! Thanks
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