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  1. Yesterday
  2. Hi Andrew, You can already monitor Carbonite job results using the event log filter feature. Here's the list of event ids that Carbonite writes: https://support.carbonite.com/articles/Server-Windows-List-of-Windows-Events-Created-by-Carbonite-Server-Backup. -Paul
  3. Chris, that would be nice if customers only sent to support@ for example but most of us know that in reality customers send to our own personal email addresses. My current ticketing system allows me to send the original email, using Forward as an attachment, and the ticket is allocated correctly. Some ticketing systems will check the original emails even if forwarded and allocate to the correct customer. Pulseway PSA needs to address this in one form or another.
  4. Last week
  5. As a Carbonite user, any plans to add support for Carbonite monitoring/reporting?
  6. Hi @Trenton Snapp, Thank you for your suggestion. We actually planning to integrate Pulseway with new Antivirus providers into the future and it is possible that we might choose your suggested solution.
  7. Hi All, Thank you for your suggestion. We already have the functionality (Notification based actions) as the confirmed feature, therefore it will be implemented into the future.
  8. Hi @harrydabble, Thank you for your suggestion. We will consider the possibility to introduce this functionality into the future release.
  9. Hi @HWGilbert, In that case please double-check the port forwarding on your rooter. Regarding port forwarding - FTP is for the file transfer." WoL magic packets are UDP and use the ports 7 or 9. For more details about this please check the following link.
  10. Chris

    Pro vs Team

    Hi @John_3:16, Thank you for contacting us. Unfortunately the Pulseway RD is not available for our new Pulseway Free/Pro users at this time, however we are planning to support this functionality into the future. Currently only the Pulseway Team subscription provides the Pulseway RD functionality.
  11. Hi @Your PCMD, Unfortunately we don't have any immediate plans to change or AV vendor at this time, however we are planning to integrate the Pulseway with a new Antivirus provider into the future.
  12. Hi @oOSGearOo, Thank you for contacting us. If you have managed to install the Pulseway agent on this system, then the next step is to use the pulseway-registration executable in /usr/sbin folder to register this agent with your Pulseway account. Please let us know how it goes.
  13. Hi @victorsyauta, Please check out the following training videos. It will help you to understand what Pulseway can do. Also, please check out our Knowledge-base.
  14. gregolde

    Pulseway DOWN?

    Yep - working now. Thanks Paul.
  15. Paul

    Pulseway DOWN?

    Hey guys, Following up on this, we're cycled all our remote desktop servers and tested all now, can you try again now? -Paul
  16. Dear Pulseway Team, I am just try to use pulseway to control all computer assets my new startup business, I already create the account and install the Agent on my PC as administrator. What should I do to start monitor the other computer ? Thank you.
  17. gregolde

    Pulseway DOWN?

    I'm also not able to start remote sessions to any of my systems through Pulseway since about 4:52PM EST. Getting the same "agent failed to start the rd" message
  18. Robert R

    Pulseway DOWN?

    It appears to be all of them. I have machines all over the country with multiple different levels of service, and I am not able to RD session into any of them for some reason. I take it back...I just tried and it appears to be working now.....very strange. It has not worked since about 1pm.
  19. Mtech

    Pulseway DOWN?

    I just made a successful RD session. Everything seems back to normal now.
  20. Paul

    Pulseway DOWN?

    Hi Robert, I've just tried to start a RD session and it worked for me. I am curious to find out if it's just on that machine or it's happening on other systems too. -Paul
  21. Robert R

    Pulseway DOWN?

    Thanks for letting us know Paul. The issue is that we are still unable to launch RD sessions. Get a Pulseway Remote Desktop Client - The Agent failed to start the rd session error.
  22. Paul

    Pulseway DOWN?

    Hey everyone, We've had to pull up some backups to get everything back online as GigeNET did not respond to us at all. Reports and custom logo were also stored on the shared storage and we're waiting for the SAN to be brought back online but in the meantime all instances are now operational. -Paul
  23. Robert R

    Pulseway DOWN?

    I am going to open a ticket on the website. I dont think anyone is reading anything here.
  24. Robert R

    Pulseway DOWN?

    After looking at the interface, it appears some things have changed. I could be wrong, but it is like the Automation / Scripts / Tasks look a bit different, as well as a new menu section called Onboarding. I could be wrong but maybe we are getting some visual updates during this outage?
  25. Robert R

    Pulseway DOWN?

    I assume a restore of some kind is taking place, because several items were missing in the portal. It looks like things are starting to come back online, but I am still not able to remote to any of my managed devices, and I also notice the custom logo for my company has been removed from the web interface. At the very least can we can an official update / blue post from Pulseway on the status of things. This is very disruptive if I am not able to support my clients.
  26. MatthewR

    Pulseway DOWN?

    Yeah this ***** is getting annoying. I cannot get any support replies and I am also getting that license error. Now I am going to have to do hardware change over on my birthday. Thanks. Grrrr.
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