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Hey @windracer - Totally understand, and thank you so much for using Pulseway! If your needs ever change or you decide to hop back in, you know where to find us😊

Thanks, Mariale but I'm not going to "upgrade." I only was using Pulseway to monitor a handful (3) of devices and it's not worth the additional setup. Thanks anyway for a great service while it lasted.

It would be beneficial if we could close/cancel/deactivate our accounts without contacting the support, which is not an easy thing btw. Please get in touch so we can perform the service cancellation.

Tired of babysitting new machines just to get them patched right? We get it. You’ve got better things to do than click around chasing every new install like it’s a rogue Pokémon. Here’s the scenario: A new machine shows up. Instead of waiting on a manual trigger or even a regular notification schedule, Pulseway gives you the option to work ad hoc or notification-based. As soon as you install Pulseway for the first time, you’ll get a "system registered" alert. That alert is your magic trigger. From there, you can kick off a workflow like this one: Trigger Workflow: Use the "system registered" alert to start the automation engine. Assign Patch Policy: Automatically run the patching policy assigned to the group/org the machine belongs to. Reboot Prep: Before rebooting (because we all know it’s coming), send a message to the user “Heads up! Reboot in 10 minutes”. Schedule Reboot: Now that they’re warned, schedule the reboot time and close the loop. 🔁 It’s simple. It’s clean. And it saves you from 100 tiny headaches. No more micro-managing patch rollouts one device at a time.

Hey @windracer - Thanks for reaching out! Yes, the free and pro accounts aren't available anymore, but you can migrate to a new instance via the link you sent. Let us know if you need any assistance😊

Not sure how it took me this long to realize the Pulseway app on my iPhone was showing the red dot for notifications but when I opened it all tabs just show "forbidden." I didn't realize the free tier was being shut off completely (I've been using it since 2011 when it started out as Mobile PC Monitor). https://www.pulseway.com/land/migrate-to-team :(

Hey @Rick Bestany - Thanks for reaching out. It would best to raise a ticket to support about this. I just did it on your behalf and someone from our team will contact you shortly☺️

Thanks Robert... I found it, but oddly enough, it was listed near the SDK. But I have it now, thanks!

I don't know why I didn't see those settings as I scouted all the pages several times. Hope this will help others too. Thank you Mariale! 😘

Same issue here. Any resolution?

Hey @mx1m3 - Thanks for reaching out! Yes, you can manage the notifications from the WebApp. Here's how to do it: Through the monitoring policies you will have these alerts. Navigate to Configuration > Policies > Policy type -> Monitoring Now for the one they are specifically looking for navigate to the monitoring policy > go to the profiles > the profile type --> Status. For the other alerts too on this very page they can edit it and it will take them to the dedicated profile configuration page. Refer to the images. Let me know if you need more assistance😊

Hi, I'm looking how I can manage the notifications from within the PulseWay WebApp and specifically where I can manage the notifications definitions as found on the agents. I would like to reduce for example the notifications send in case of available update and only would like a notification in case of critical update as defined in the example hereunder. But I can't seem to find the same configuration parameters in the WebApp. I tried to configure it via the Patch Management policies but we still get notifications for important updates. Any help would be appreciated :)

Hi Donald, Please ignore the discontinued versions. We already have 3.12(64 bit) that is 3.12.9150.0 in the list. Refer to the below snip. Do you not see it in your patch policy list?

Mariale, Good morning, looking at the policies that I have for configured for 3PP, the following versions are what I see. Version 3.12.9 would address a few things for me. Python 2 2.7.18150 Python 3.10 (32-bit) (discontinued) 3.10.11150.0 Python 3.10 (64-bit) (discontinued) 3.10.11150.0 Python 3.11 (32-bit) (discontinued) 3.11.9150.0 Python 3.11 (64-bit) (discontinued) 3.11.9150.0 Python 3.8 (32-bit) (discontinued) 3.8.8150.0 Python 3.8 (64-bit) (discontinued) 3.8.8150.0 Python 3.9 (32-bit) (discontinued) 3.9.13150.0 Python 3.9 (64-bit) (discontinued) 3.9.13150.0 Donald

The Pulseway Referral Program is finally here, and we couldn’t be more hyped to share it with you! 🎉 Becoming a Pulseway Ambassador is super easy. Here’s how you can get started: Click the link that fits your region and fill in your details (name and email) Get your exclusive ambassador link Share it with your friends, family, neighbors, acquaintances – basically anyone! 💰 The best part? As soon as someone buys a Pulseway subscription through your link, your reward will be on the way! Check if you’re eligible to join the program here: US Program Europe Program ANZ Program Be among the first to score that gift card ($250, €400 or AU$400)! You can use it whenever you want, so don’t sleep on this! Oh, and here’s the kicker: there’s no limit to how many people you can refer, so get sharing and keep stacking those rewards! 🤑🤑🤑🤑

Hey @T.J - Thanks for the feedback! I'll pass this on to our product team☺️

Greetings, Please consider adding SSO for End User Accounts via SAML 2.0. SSO would need to be set at the "Customer" level to allow for multiple customers' SSO(s) to be set up. Thanks.

Hey @Uwe Deeg - Just raised a ticket for you and our team will contact you shortly☺️

Hey @Uwe Deeg - Thanks for reaching out. I'll raise a ticket a ticket to support on your behalf and someone from our team will contact you shortly☺️

Hey @pnwguy - Apologies for any inconvenience this has caused for you. I've checked our systems and it seems that your account migration has completed successfully, however some information was not intended to come over, such as billing history. If you need a copy of past invoices, please let us know and we'll be happy to assist. As for the notifications, you’ll need to set up new policies to get them working as you’d like. If you’d like help with that, our support team is here to assist. Is there anything else I can help you with?

i have the exact same Issue.

I have the Same Issue with the Notifications. Always there comes the Message again that because of an Package Update a restart is required. Wir startet the Servers 4-5 times, there are no Updates or something else. We checked ThirdParty Software, too but the Message appears again after a few Seconds

Hey @Donald Jackson - Are you looking for a specific version? We have 3.12.9 as of right now available for 3PP.

When will 3PP incorporate support to patch and maintain newer versions Python?

Hey @pnwguy - Can you DM the details of your account? (email, name and instance) I'll take a look at all of this and give you an update as soon I can😊