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Chris

Staff
  • Content Count

    1150
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About Chris

  • Rank
    Community Ambassador

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  • Website URL
    www.pulseway.com

Profile Information

  • Gender
    Male
  • Location
    Dublin, Ireland

Recent Profile Visitors

4050 profile views
  1. Hi @David, We report about all detected events as soon as Kaspersky agents logs them, therefore it is possible that that threat was removed by Kasperske later and that is the reason why it is no longer shown.
  2. Hi @sakis_s, Please open the Pulseway WebApp (https://my.pulseway.com) -> Accounts -> Overview and make sure that notifications are not disabled for your account. Also check your devices section to see if your device has the access to the required systems.
  3. It means that it is planned to implement this functionality into the future release.
  4. Hi, Thank you for your suggestions, we will consider the possibility to introduce this into the future release.
  5. Hi @Martin Stevnhoved, We already have Built in Zendesk integration. All notifications which are generated from the monitored system will be forwarded to the Zendesk. For more details about this please check out the following link. Note: offline notifications are created by the Pulseway server, therefore this notification will not be sent to Zendesk via integration, but it can be done by forwarding email to your Zendesk. Have you tried to enable the Support Request from your monitored systems? This will allow the end user create the notification on-demand and it will create the Zendesk ticket once the notification is sent. For more details about this, please check out this link. Yes, that is correct that you will need to provide your own SQL table to to sync Zendesk ticket ID's and Notifications and display it in another web page. The Pulseway integration sends the ticket in your Zendesk, but we do not check what ticket number was assigned to it. Also, we currently do not support the option to update the Message in the Pulseway Notification via REST API, therefore we can not add Zendsk Tickets ID in the body for the notification at this time.
  6. Hi @jbohnenstiehl, Thank you for your suggestion. We will consider the possibility to introduce this functionality into the future release. In a mean time you might use the Pulseway WebApp -> Server Admin -> Notifications section to accomplish this task (if are you using Team subscription).
  7. Hi @dpbklyn, I believe that this functionality is already possible. If you will configure the search filter to show the required tickets, then you will be able to run 'Batch Actions' an all tickets which are shown or select just a few of them.
  8. Hi, Thank you for your suggestion. We will consider the possibility to introduce this functionality into the future release.
  9. Hi All, Currently we are planning to release this feature by the end of Q2 2019.
  10. Chris

    Website in dashboard

    Hi @mitch, Have you tried to use the Pulseway REST API to do it?
  11. Hi @mitch, The access points like all other devices can be monitored via SNMP if the device supports it. In order to register this device as the separate system you will need to use the Pulseway REST API. Note: in order to monitor this device you will need to build the application which will check the SNMP variable and then use the Pulseway REST API to send the notifications to the Pulseway Dashboard. Currently SNMP module is built into the Pulseway agent on Windows systems therefore the Access point which will be monitored via it will not be shown as separate device. For more details about this please check out the following link.
  12. Hi @michaeldpotter, Thank you for your suggestion. We will consider the possibility to introduce this functionality into the future release.
  13. Hi @dpbklyn, Please try to explain to us. Who is sending these emails? It is possible that workflow is not con figured to be triggered if the email is coming from the email parser? Please share the images showing the workflow, so we can assist you with the configuration for it?
  14. Hi @dpbklyn, Thank you for contacting us. We already supporting the option to assign policies in batches, therefore if you will configure the search filter to show the required systems, then at the bottom you will see the batch options.
  15. Hi @gacpac, This error indicate that Pulseway agent on your system can not establish the connection with your Pulseway instance or that the server to which it tries to connect is not the Pulseway server. Also, I have checked our licensing server and it looks, that your account which is registered using your email address is disabled. Can you log on it using the Pulseway WebApp?
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