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About Chris

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    Dublin, Ireland

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  1. Chris

    Pulseway Ad-Hoc Reports

    You can add something like this: =Concatenate("report for the period ", AggMin({Tickets.Open Date Only})," till ",AggMax({Tickets.Open Date Only})) Also, you can select the field from the spreadsheet and create the function
  2. Chris

    Remote Desktop

    Hi, We are currently working on this. The initial release for this is planned for the end of Q3 2018.
  3. Chris

    Pulseway Ad-Hoc Reports

    Hi Gary, At first, you should select the field which is the date and then from the drop-down menu select the option 'in between'.
  4. Chris

    Support Desktop Icon Shortcut

    Hi, Please edit the target for the shortcut as follows: "C:\Program Files\Pulseway\pcmontask.exe" support
  5. Chris

    Error on Debian 9.1 Stretch

    Please try this steps: root@raspberrypi:~# rm -rf /usr/lib/arm-linux-gnueabihf/libcrypto.so.0.9.8 /usr/lib/arm-linux-gnueabihf/libssl.so.0.9.8 root@raspberrypi:~# dpkg -i libssl1.0.0_1.0.1t-1+deb8u7_armhf.deb (Reading database ... 113263 files and directories currently installed.) Preparing to unpack libssl1.0.0_1.0.1t-1+deb8u7_armhf.deb ... Unpacking libssl1.0.0:armhf (1.0.1t-1+deb8u7) over (1.0.1t-1+deb8u7) ... Setting up libssl1.0.0:armhf (1.0.1t-1+deb8u7) ... root@raspberrypi:~# ln -sf /usr/lib/arm-linux-gnueabihf/libssl.so.1.0.0 /usr/lib/arm-linux-gnueabihf/libssl.so.0.9.8 root@raspberrypi:~# ln -sf /usr/lib/arm-linux-gnueabihf/libcrypto.so.1.0.0 /usr/lib/arm-linux-gnueabihf/libcrypto.so.0.9.8 root@raspberrypi:/usr/lib/arm-linux-gnueabihf# /etc/init.d/pulseway start [ ok ] Starting pulseway (via systemctl): pulseway.service.
  6. Chris

    Active directory module

    Hi Jacobs, I will put this forward as a feature request. therefore we will consider the possibility to introduce this option into the future release.
  7. Chris

    Help Desk Requests

    Hi, Thank you for your suggestion. This sounds like a good idea. I will pass this information to our developers, therefore they will consider the possibility to introduce this option into the future release.
  8. Chris

    Please replace the horrible dashboard

    Hi All, Thank you for your feedback. I have forwarded this information to our developers, therefore they will consider the possibility to introduce these features into the future release.
  9. Chris

    Password protect uninstallation of agent

    Hi, In a meantime, you can remove the shortcut from the desktop and hide the Pulseway from 'Add and remove features'. Please try the following script: #Hide _Pulseway_From-Add_and _Remove_programms_and_delete_shortcut $result = gwmi win32_product -filter "Name LIKE 'Pulseway'" | select IdentifyingNumber; [string] $a = $result.identifyingNumber; Set-ItemProperty -Path "HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\$a" -Name "SystemComponent" -Value 1 -Type DWord Remove-Item 'C:\Users\*\Desktop\Pulseway Manager.lnk'
  10. Chris

    Add %Uptime to Executive Report

    Hi, Thank you for the suggestion. We will consider the possibility to add this information there.
  11. Chris

    Notification for user Lock/Unlock Windows screen

    Hi, In order to monitor these events, you will need to configure the audit policy to log these events into the Windows event log and then you will be able to monitor these events via the event log filter from the Pulseway Manager -> Notifications -> Event Log. For more details how to configure it, please check the following article. You will need to configure the monitoring for this event id 4624. Also, you may need to add some keywords get more specific notifications.
  12. Chris

    Unable to remotely connect to workstations

    I'm glad that you have managed to resolve the issue.
  13. Chris

    dashboard on other systems

    Hi, Unfortunately, this is not on our immediate roadmap, therefore we do not have an ETA for it.
  14. Hi Aditya, In order to troubleshoot these issues Please check the following (note, this does not apply to the on-prem pulseway servers): 1. Are these servers accessible from your system? 2. If those servers are accessible from your system, then please open the Pulseway Manager on the remote system and enable the Diagnostic Logging under the Settings -> Diagnostics. After you've enabled the diagnostic logging, stop the Pulseway service, wait for 15 seconds and then start it. Reproduce the issue and then send to support@pulseway.com trace.log and rd_agent.log files from the Pulseway's installation folder so we can investigate the issue.
  15. Chris

    Invalid Username or password error in Android app

    Hi, The error 202 means that you have entered the incorrect username and the error 295 means that the password for your account is incorrect.