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Chris

Staff
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About Chris

  • Rank
    Community Ambassador

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  • Website URL
    www.pulseway.com

Profile Information

  • Gender
    Male
  • Location
    Dublin, Ireland

Recent Profile Visitors

2597 profile views
  1. Hi Steve, Unfortunately you will need to do this manually, because we do not know if you want to import all customers or only few of them.
  2. Zapier & Billing Integrations

    Hi, Yes, we are planning to integrate the Pulseway PSA with Xero. Unfortunately I don't have a definite timeline for this, but it might be included into the next release.
  3. Deleting Tickets From RMM

    Hi Martin, Please send us an email on support@pulseway.com with the credentials for the Pulseway PSA user account and one RMM account, so our developers can troubleshoot this issue.
  4. Deleting Tickets From RMM

    Hi Martin, Please check it again. I have tested this on our demo environment and it is working. Is it possible that you have disabled the option, that the notification is deleted from associated accounts, when the notification is deleted from the system? Please check this from the Server Admin -> User accounts -> select the required account -> Details
  5. Spotty Windows Update notifications

    Hi, Is it possible that you have not deleted the previous notification about this? We do not repeat the notification if the previous notification is not deleted.
  6. Hi Martin, You can configure this option from the Pulsewaty group policy.
  7. IT Glue Integration?

    Hi Martin, Please check the pre-requirements: Pulseway recommends using the user account assigned to the "Root User" role to integrate with other platforms as it has access to all CRM and asset information in your Pulseway account
  8. Hi Daryl, You can view the files from your mobile device if you have enabled this option from the Pulseway Manager -> System -> File Browser. But if you are talking about the File transfer via the Pulseway RD, then we are still working on this. The release for this currently is planned for Q3 2018.
  9. Linux add MicroFocus to SuSE

    Thank you for your suggestion, we will add this change into the next release.
  10. Automation script visibility

    Hi Simon, Unfortunately you can not share scripts between user accounts, because scripts can be attached to the task and then if the script is edited by another user, then this task could fail. However if you want to share the scripts between user accounts, then you will need to create the shared folder on your network from which Pulseway users can download required scripts, or you can use the online storage like (Google drive, Dropbox, etc.).
  11. Linux add MicroFocus to SuSE

    Hi, You can create your own scripts into the Pulseway Automation -> Scripts. Or you can copy the existing script and then edit it.
  12. Hi Juerg, Thank you for your suggestion, we will consider the possibility to introduce this option into the future release.
  13. Hi Bart, Thank you for your suggestion, we will consider the possibility to introduce this option into the future release.
  14. Hi, Please send us an email on support@pulseway.com. We will need to connect to your system and investigate the issue.
  15. Hi Cesar, Can you see these alerts from the Webroot AV interface?
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