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About Chris

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    Dublin, Ireland

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  1. Zapier & Billing Integrations

    Hi Jimmy, We don't have immediate plans to add Pulseway app to Zapier's directory of apps. Pulseway RMM is integrated with ticketing system/business management system Pulseway PSA. And Pulseway PSA is integrated with QuickBooks online and desktop versions. Please check this link.
  2. Thank you for your suggestion. We will consider the possibility to introduce this option into the future.
  3. Remote Desktop - on iOS

    We are still working on this. The Pulseway RD connection currently doesn't support file transfer, however we will introduce this option, when we will introduce the P2P connections for the Pulseway RD connection. This will greatly increase the Pulseway RD connection speed. Also we are planning to add the chat option via Pulseway RD. This is our roadmap.
  4. Headless unix VBox snapshot creation.

    Thank you.
  5. Hi, Please make sure that you have deleted previous notification, because we do not repeat these notifications if one already exists. I would suggest you to generate the diagnostic log file. Open the Pulseway Manager on one of these remote system and enable the Diagnostic Logging under the Settings -> Diagnostics. After you've enabled the diagnostic logging, stop the Pulseway service, wait for 15 seconds and then start it. Reproduce the issue and then send to support@pulseway.com the trace.log file from the Pulseway's installation folder so we can investigate the issue.
  6. Outlook Sync Tool

    I'm glad that you have managed to resolve the issue.
  7. Executive Summary Report fails

    Hi David, Please tel us what is the error message on the report (open the report to see this message)? Is it possible that you are trying to run this report on Linux and MAC systems?
  8. Webroot Integration

    In the light of the recent events, we are planning to start offering the Webroot AV in next 4-6 weeks.
  9. Hi Andre, We support this option for MAC devices (multiple screen view), but auto refresh is still not implemented. Unfortunately this is still not implemented for Windows systems. From your mobile device you can see only one screen.
  10. Move Database - Required Connection String

    Hi Johny, You simply need to update the connection string in the Admin\PCMonitorAdmin.exe.config and Service\web.config. And then if you will open the app, then it will update the database connection string in the registry.
  11. Disk Drive space

    Hi Aaron, By default there are no notifications configured. If you haven't configured this on your system, then it is possible that this notification is configured in the Pulseway group policy for the group in which you added your machine. Please check this article, how to access these policies.
  12. Deleting Tickets From RMM

    Hi Martin, Thanks for reporting this. It looks like this functionality is broken.
  13. creating tickets from RMM notifications

    Hi Donna, If required systems are not listed in the Asset Management -> Hardware Assets. Systems in PSA are registered automatically, when the ticket is created from this system. You need to trigger the notification which creates the ticket into the PSA from the system which is not listed.
  14. libssl.so.1.0.0 error on Raspberry

    Hi Guy, Is it possible that oenssl.so.1.0.0 is not installed on your system? If so, then you need to install it. As far I know the Raspberry Pi 3 is using Openssl1.1.0.
  15. Outlook Sync Tool

    Hi Matt, Could you send us the full log information, so we can understand why the installation failed. Also please check if the ClickOnce for Outlook is installed on your machine.