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ITiseasy

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  1. Hello @Jamie Taylor , Have you found any solutions to my problem yet? We see that we cannot send our customers results of scripts without turning off the custom template. I would like to see a solution to this.
  2. Hello Jamie, Have you found any solutions to my problem yet? We see that we cannot send our customers results of scripts without turning off the custom template. I would like to see a solution to this.
  3. Is it possible to have a widget added on the dashboard that has to do with client portal conversations. Currently we have to check each time in the conversations to see if someone has messaged. We would like to be able to see incoming messages as a widget on the dashboard, is this possible?
  4. Recently we have started integrating the client portal and we are doing some tests, however when we send an invite email. It uses our custom email template from 'server admin' email settings. When I switch off using the custom template and send the invite again, it will send the regular email from Pulseway. How do I use our custom email template whilst also able to send client portal invites to our customers?
  5. If we make an new ticket in our system there is an option called "Source" How can we remove or add items here?
  6. Hello, I am trying to make a template when I make a ticket so I can make the template fill in most of the info. Like issue type, prio, assignee and worktype. Where can such template be made since I cannot find this feature
  7. Hi Gary, Great question. If anyone has the solution i want to have it also. Should be an great upgrade for PSA.
  8. Today i check the status in Pulseway and the Amount in Webroot itself. Pulseway is telling met 220 Agents active and Webroot Tells me 253 Agents active. But if i check the Webroot customer, then somehow webroot is adding agents. But the agents are not there. Not active or inactive??
  9. We also have the same issue. Cant install webroot via Pulseway. But after downloading the webroot agent and installation, we do the install process again in Pulseway and then the system sees the agent. But now if you have 500 agents? Is there an solution already to this item?
  10. Hi There, Is there any option that i can get the failed updates (windows , Third Party) on my dashboard? We have an history list where the status is already logged, but i think this will be better if we have this in our dashboard.
  11. Hi There, What would be nice is if an update fails (win updates or 3th party) we can make an trigger to show the fail on the dashboard. Cant find this anywhere at this moment.
  12. Where can i find the option for disable session expiration on the Monitor Webapplication? I can only change the Session Timeout with an maximum of 120 minutes.
  13. ITiseasy

    Global Policy

    Hi There all, Is there any way to create an policy for multiple endpoint to notify on any started services? On our schools kids play illegal games and we want to terminate these games when they start them, through pulseway workflows. Herefor we need to see if the service of the game is active. On the computer end we can setup service monitoring but we cannot do this global somehow. Hope someone has an smart idea about this
  14. Hi There, Is there an way to create an Report with all (active) users from the AD via Pulseway?
  15. We from ITiseasy are curious about the development state for MacOS RDP at this moment.Did pulseway started already and yes how far are you guys with this dev.? If not, when do you expect to start dev. this solution?
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