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About MichaelS

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  1. MichaelS

    Change Group Name Via Automated Script?

    Hi JDAIII, System names can be easily edited from PowerShell with help of the below script. Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name ComputerName -Value "your_system_name" Would you like to set your Pulseway computer name to the actual hostname simply leave the 'value' blank Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name ComputerName -Value "" Unfortunately the same is not supported for MacOS, and any changes will need to be done manually. Really sorry about that...
  2. MichaelS

    Remote Desktop On Mac

    Hi Levi, The work is still in progress, will let you know as soon as I have the details.
  3. MichaelS

    Email routing to custom queue

    Hello Mario, To see my reply to your previous post please click here. Would you need anything else, just drop us a line on the forum or at support@pulseway.com Always happy to help!
  4. MichaelS

    Delete Desktop Short Cut

    Hello Dennis, You can remove the link from numerous machines at the same time by creating a script containing the below line and executing it on the desired scope of machines using task. Remove-Item 'C:\Users\Public\Desktop\Nortrux IT Help Desk.lnk' -force For more information on the subject of creating and running scripts through Pulseway, please click here
  5. MichaelS

    How to route tickets to particular queues?

    Hello Mario, You were right to look for those settings in Workflows. Create a new workflow, navigate to the Conditions tab and look for title filter under the Tickets section. once done go to Updates tab and select the queue of your choice Hope it helps, problems please let us know!
  6. MichaelS

    More AV choices

    Hi, Thank you for your suggestion. We will take it into consideration.
  7. MichaelS

    RMM assets not appearing in PSA

    Hello, You may try to cross-reference any asset overview reports based on the system name from RMM and PSA to highlight the differences. Regarding the forced registration of assets in PSA - I've raised the issue with my colleagues from the Development Department and we would consider it for the further release.
  8. Hello everyone, Pulseway collects asset information data once every 24 hours and it should not contribute much to the network traffic. all of the above data and many others can be accessed directly from the Reporting section (please look for any Asset or Audit related reports)
  9. MichaelS

    Reports Not Working! - Reboot Service Please.

    Hello, Apologies for the small delay in getting back to you. I was assured that the reporting issue was sorted overnight. Would you still be experiencing any problems please contact us directly at support@pulseway.com
  10. MichaelS

    Notification Limit Reached

    Hi, If I remember it correctly it's up to 1000 messages in 24h period
  11. MichaelS

    Tasks and Scripts

    Thank you for your suggestion. We will take it into consideration.
  12. MichaelS

    Event Logs - System - Data not available

    Hi Andrew, That's correct. In order to get access to the Security log on the machine, you will need to modify its device access policy. Navigate to Pulseway WebApp and sign in using the same credentials you've used to deploy Pulseway Agent to the end user's PC. Next, go to Account, followed by Monitoring Devices, select the 'Set Default Device Access Policy' button and change access policy to the end users' machine to 'Full Access'. This should do the trick for you. Any problems please let me know.
  13. MichaelS

    Notification Limit Reached

    Hello, The Pro plan is still available to all users. In order to select it, please select the Free Plan and add more licenses.
  14. MichaelS

    UI improvements request

    Hello Andrew, Thank you for your input. We will look into your suggestions and if successful, would consider them for the future release.
  15. MichaelS

    Linux SNMP

    Hi Biffo, Just had a look at the post you've mentioned and although the idea is very neat it has to be implemented directly on your machine without Pulseway working as the middleman here. Sorry about this.