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Found 175 results

  1. Hello, since some days my hard disk drives don't spin down anymore while not in use. I tracked the problem down with process monitor and found out that the PCMonitor Service is accessing the drives every minute through the WMI Provider Host Service (wmiprvse.exe). I disabled in Pulseway the storage notification of local disk space on all drives but it did not help. As soon as I disable the Puleway service, the disks spin down after the configured laps of time as they should do. I'am using Pulseway since some years, but the problem occured recently and was not there before. Thanks for your help. Michael
  2. GPU Monitoring

    This is a very nice App for my phone. Thank you for creating it. Is there a way to monitor GPUs temperature similar to the CPU?
  3. Remote Desktop Limitation

    I am new at Pulseway and while I love the functionality that I have on my mobile phone the remote and webapp is limited of what I considered basics. So I will talk about what I miss from a Remote Desktop just coming from Solarwinds and Atera 1. File Transfer - sometimes we need to transfer files from our computers to the client computers, this has to be a plus feature. Specially that I am installing your product on my customers is more than annoying having to login to my OneDrive to download the files I need when I can just transfer them from my computer directly to the customer station. 2. Chatting - Customers are used to chat with me over the remote session and while I know Pulseway have the Chat icon, this icon is hidden plus this chat opens a ticket which I don't need, sometimes all I need is to let them know that I am connected and I am working on their system. Chat is a tool that the basic free remote support program have, I don't understand why this is not implemented yet. 3. Copy and Paste - I just found this tiday and prompted me to open this topic, I cannot copy and paste from the remote workstation to mine or viseversa. This is very useful on copying configurations or settings. 3. Correction, it seems I can Copy and Paste from my computer to the remote but not from the remote to my computer.
  4. Small Correction: The scheduled task can be run on demand, but by default it restarts the pulseway service once a day at 11am, which in theory, should force it to check for updates. So one of the problems I ran into with pulseway is, sometimes I would want to restart the service. Doesn't really matter why, could be to get it to check for new updates to the pulseway agent and get them on the latest version. The problem was that if I just setup a script to restart the service, say like this ReStart-Service "Pulseway" what would happen is that it would send the command in whatever user environment pulseway runs in, it would execute it, the service would stop, and thennnn.......... nothing! Because we stopped the service, it kills whatever user environment pulseway was using including the script and it never finishes the command. It's really weird. So I setup this wonderful little script that creates a scheduled task, that can be run on demand using another script. It keeps you from running a restart service task on all your end points and suddenly losing connection with them all.... not fun. So here is the first script you put in to pulseway. Read the comments and change the working directory, user account and password to match what you use. It also requires a universal user account on all your workstations that you want to use it on. # this script will create a scheduled task that runs a powershell script that restarts the pulseway service. # This line deletes the task if it already exists. That way if you make changes to the task it will create a fresh copy of it. schtasks /delete /F /tn "Restart Pulseway" # working directory path $workd = "c:\temp" # Check to see if working directory exists and create if it does not. If (!(Test-Path -Path $workd -PathType Container)) { New-Item -Path $workd -ItemType directory } # Create a variable with the entire contents of the XML file used to create the scheduled task $text = '<?xml version="1.0" encoding="UTF-16"?> <Task version="1.2" xmlns="http://schemas.microsoft.com/windows/2004/02/mit/task"> <RegistrationInfo> <Date>2017-04-24T12:50:26.5825569</Date> <Author>ECHO-FAMILYPC\Echo</Author> <Description>this will restart the pulseway service, forcing it to check for and implement any updates.</Description> <URI>\Restart Pulseway</URI> </RegistrationInfo> <Triggers> <CalendarTrigger> <StartBoundary>2017-04-24T11:00:00</StartBoundary> <Enabled>true</Enabled> <ScheduleByDay> <DaysInterval>1</DaysInterval> </ScheduleByDay> </CalendarTrigger> </Triggers> <Principals> <Principal id="Author"> <UserId>S-1-5-21-3275926025-1642913270-681481828-1006</UserId> <LogonType>Password</LogonType> <RunLevel>HighestAvailable</RunLevel> </Principal> </Principals> <Settings> <MultipleInstancesPolicy>IgnoreNew</MultipleInstancesPolicy> <DisallowStartIfOnBatteries>true</DisallowStartIfOnBatteries> <StopIfGoingOnBatteries>true</StopIfGoingOnBatteries> <AllowHardTerminate>true</AllowHardTerminate> <StartWhenAvailable>true</StartWhenAvailable> <RunOnlyIfNetworkAvailable>false</RunOnlyIfNetworkAvailable> <IdleSettings> <StopOnIdleEnd>true</StopOnIdleEnd> <RestartOnIdle>false</RestartOnIdle> </IdleSettings> <AllowStartOnDemand>true</AllowStartOnDemand> <Enabled>true</Enabled> <Hidden>false</Hidden> <RunOnlyIfIdle>false</RunOnlyIfIdle> <WakeToRun>true</WakeToRun> <ExecutionTimeLimit>PT72H</ExecutionTimeLimit> <Priority>7</Priority> </Settings> <Actions Context="Author"> <Exec> <Command>Powershell.exe</Command> <Arguments>-ExecutionPolicy Bypass '+$workd+'\rstrtPulse.ps1</Arguments> </Exec> </Actions> </Task> ' # Create a variable containing the entire contents of the powershell script that will restart the pulseway service. $text2 = 'ReStart-Service "Pulseway"' # Pump the contents of the two variables into the actuall files to be used $text | Set-Content $workd\rstrtPulse.xml $text2 | Set-Content $workd\rstrtPulse.ps1 # Command that actually creates the scheduled task. You will need to change UserName and Password to the universal admin creds that you may use. schtasks.exe /create /xml "$workd\rstrtPulse.xml" /tn "Restart Pulseway" /ru UserName /rp Password #Wait a couple seconds Start-Sleep -s 2 # Delete the files when done. Dont need anyone knowing my secrets! del $workd\rstrtPulse.xml del $workd\rstrtPulse.ps1 Here is the second script that you will use to execute the scheduled task schtasks /run /tn 'Restart Pulseway' Have fun, stay safe, always test your scripts!
  5. This script will download the small online installer, generate the silent install cfg file and run the installer. The timer near the end is set for 3 minutes as it has to download the full installer first and Java takes a while to install anyway. If you want to get the latest version just go to https://java.com/en/download/win10.jsp and copy the link from the button that says "Agree and start free download". Then past this link into the $source variable. I find that this installer works on both windows 7 and windows 10. # Download and silent install Java Runtime Environement # working directory path $workd = "c:\temp" # Check if work directory exists if not create it If (!(Test-Path -Path $workd -PathType Container)) { New-Item -Path $workd -ItemType directory } #create config file for silent install $text = ' INSTALL_SILENT=Enable AUTO_UPDATE=Enable SPONSORS=Disable REMOVEOUTOFDATEJRES=1 ' $text | Set-Content "$workd\jreinstall.cfg" #download executable, this is the small online installer $source = "http://javadl.oracle.com/webapps/download/AutoDL?BundleId=230511_2f38c3b165be4555a1fa6e98c45e0808" $destination = "$workd\jreInstall.exe" $client = New-Object System.Net.WebClient $client.DownloadFile($source, $destination) #install silently Start-Process -FilePath "$workd\jreInstall.exe" -ArgumentList INSTALLCFG="$workd\jreinstall.cfg" # Wait 120 Seconds for the installation to finish Start-Sleep -s 180 # Remove the installer rm -Force $workd\jre*
  6. How would I get a ticket status to change to "client responded" when a client responds to a "completed" ticket
  7. Windows update notifications

    Hi, This might be related to this topic, but over the last week I'm seeing notifications for all updates, not just Windows Defender. If I delete the notification it comes back again, checking the server shows "26 optional updates are available" (note "optional") Pulseway setting: Notifications > Status > "Send a notification when critical or important updates are available with priority" = Automatic My notification on my mobile is reading "26 important updates are available..." Clicking into the mobile app and checking the Windows Updates it's reporting them as "important" when they aren't. For example the server itself lists KB2386667 as recommended but it's listed as important in Pulseway.
  8. Date format in Notifications

    Is it possible to change the date format for Notifications in the Windows 10 app to UK (currently set to US)
  9. Dashboard how to logout

    Hi, I recently installed Pulseway Dashboard 5.1.2 version on my Windows 10 Pro computer but now I want to logout my account. I don't see any button to do that. Best regards,
  10. Can't log into the webapp?

    Hello! It seems that i cannt log in on the my.pulseway.com ? Dont know why but when i press login it just reloads the site and then nothing happens! How can i solve this? Thanks!
  11. Webroot Stuck at "Installing"

    When we install Webroot from the "Agent Status" tab in the Pulseway WebApp, it continuously says that it is installing Webroot when in fact it is installed. I can't run any actions until this issue is resolved. What could cause this?
  12. Best practice for encrypted drive

    Hi Just taken on a client with laptops that have encrypted hard drives. They need a password when starting up so does anyone have experience/ideas with regards to remote support and monitoring. I use Pulseway to apply Updates, for example, in an evening but with many needing restarts I'm then unable to check all is well before the start of the next working day. Cheers, Andy
  13. Webroot Help Please .....

    I am trying to a WR to one of my client pc's. I have purchased the licence from within the pulseway web app. Where do I find the licence key / number ? I all ready have one client installed so their is no option to select trial again...... Also their is no "Trial Site" in the WR console to correspond to my in app WR purchase?
  14. I am attempting to simply change the name of a client workstation form "Steve Doe" to "Brandon Doe" and it has so far been unsuccessful. I have tried from the client side, and from the dashboard manager. So far all attempts have not worked. When I attempt to do it from the client side, the client goes offline, and comes back up ~ 3 minutes later (it doesn't actually turn off, pulseway just detects it as offline). Doing it locally freezes application and forces it to be stuck at "Loading Scheduled Tasks...". I have ran into this before. I fear uninstalling will prevent a re installation. The only thing that solved it in the past was a reinstall of windows. Any help appreciated.
  15. Notification Limit Reached

    Hi there, I have installed Pulseway on 2 PC's and according to my subscription page. I get 2 free licences. I was using Pulseway quite successfully last night till I received an email saying I had reached the Notification limit and to remove this limitation I should consider getting a subscription. I have logged on today to try and purchase a subscription for 2 licences as luckily that is all I need at this stage but due to it saying the first 2 agents are free I can't purchase a full subscription for just 2 licences How can I get unlimited notification for my 2 free licences?
  16. When u use the built-in script "Add Automatically Started Services in Pulseway" some services wil be monitored that are triggert and not always on. This wil result in unwanted notifications. The first variable has the servicenames you want to disable. $services = @('gupdate', 'ShellHWDetection', 'sppsvc', 'RemoteRegistry', 'MapsBroker', 'tiledatamodelsvc', 'WbioSrvc', 'WinDefend', 'CDPSvc') $servicesRegex = [string]::Join('|', $services) # create the regex $regservices = Get-ItemProperty "HKLM:\Software\MMSOFT Design\PC Monitor\Services" $regservicesSplit = $regservices -split ";" foreach ($regservice in $regservicesSplit) { If ($regservice -match $servicesRegex ) { $servicesSplit = $regservice -split "=" $servicesTrim = $servicesSplit[0] $servicesTrim = $servicesTrim.Trim() Remove-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\Services" -Name $servicesTrim Write-Host $regservice " Verwijderd" } } Hope it helps.
  17. As my monitored machines are updating to the new Windows 10, the agent simply will not start automatically.. Any idea why?
  18. Need scripts?

    Hi. Admin, please remove if not allowed. I have a website where you can request scripts and help others by sharing scripts for everyday IT. http://FixItScripts.xyz I'm going to add a Pulseway section to it later.. Is total free.. Please check it out.
  19. Hi Guys, Not sure if this has been requested before so apologies in advance if it has. I had a customer with a slow PC and wanted to add the Disk Queue Length performance counter to see if that was causing the slowness however didn't want to have to log into her machine. Normally I would go via the Dashboard -> Edit Computer Settings and make whatever changes were necessary. However Performance Counters can't seem to be added this way as there is no Add button: Is this a bug or missing feature? If it's missing, it would be handy to have as you can pretty much do everything else from here and it's not always convenient having to log into the users machine Cheers
  20. I'm reasonably new to PW. I've just on-boarded 50 endpoints, and it automatically monitors Automatic services. That great, but Services like Bio-metric and Remote Registry; whilst configured as automatic, aren't always started.. So constant notifications. I know how to remove the service monitor, but is there an easy way to exclude certain services from being monitored globally?
  21. iptime Broadband Route is in use. I'm trying to boot my computer from a cell phone to a cell phone. For example, the DDNS address provided in iptime Broad Bridge is referred to as ABC.iptime.org Is there any way to boot the computer from outside? Currently, it doesn't work well if you want to boot your computer and boot from the outside to the outside of your computer. However, it works well with other applications.
  22. Active directory module

    In the active directory module we can see users that are locked out, is it possible to add users with expired passwords as well. Instead if searching for a user sometimes I just want to see a list of users, would it be possible to show all users Instead of searching for them? Reason being it's a quick way to help clients with expired passwords and a quick way to see any abnormal accounts in AD.
  23. Hello, we'd like to move our pcmonitor database from the current SQL Server (2014 Standard) in one Domain to another SQL Server (2016 Enterprise) in a different domain. The Pulseway Enterprise/Admin Server won't change and is already a member of the target domain. As far as I remember the process would be: Stop Pulseway Services Backup DB on old SQL Server Create SQL Login for the Service on the new SQL Server Restore DB on new SQL Server Edit the connectionstring in the Registry (HKLM\SOFTWARE\MMSOFT Design\PC Monitor Admin\DatabaseConnectionString) The connection string is encrypted - what would be the required format? Edit the connectionstring in the Hosting folder for the follwing web.config files ..\Hosting\Service\web.config Start Pulseway Services Did I miss anything important? If not, all I'd need would be the format of the connectionstring in the registry Cheers, Jonathan
  24. Hi all, I'm trying to follow the guide to starting to program a plug in but I'm falling at the first hurdle. I'm following the guide to "create your first plugin" https://www.pulseway.com/api/clientnet but when I get to where it says "From solution explorer rename "Class1.cs" to "SimplePlugin.cs" and open it. Now we need to add a project reference to our PulsewayClient.dll file which is located in the directory of Pulseway. See Figure B." I cannot for the life of me find a dll called PulseWayClient.dll. I presume it's taking about the installation directory of the pulseway agent, but this file does not seem to exist in any machine that I've checked and for what it's worth figureB does not appear to be of any help at all either. I feel I must be missing something perhaps completely obvious and I hope someone out there and point me in the right direction. Thanks in advance
  25. Unable to uninstall pulseway

    Hello, I figured I would re-post this issue we have been having. Only to solve one issue this time. I have successfully uninstalled the pulseway application from a user's computer that was having major issues. (Deleted all pulseway services, related folders, and registry entries). However we are unable to install the program again. The user is using Windows 7 64 bit. Please assist, as I don't want the users PC to be not monitored.