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Found 245 results

  1. I would like to move away from using TeamViewer. LTT was just advertising Pulseway, I thought I would try it out. I installed the Remote Control Desktop client (6.6.3) and the Dashboard client (6.5.1), and proceeded to set up an organization, group, site, and policy. Then I downloaded the "Agent" client to the desktop I would like to be able to remote into. I installed, registered my product, assigned it to my group, and checked the "Enable Remote Control" box. I was under the impression this is all I had to do. Although both the Remote Control Desktop and Dashboard show the computer, I'm unable to "Start Remote Control Session". It's grayed out. Interestingly, I am able to view all of the system specs, and even successfully restart the computer via the website! What might I be doing wrong? Thank you for your time!
  2. I love the fact that we can now use the android app to remote into managed devices. It works well when the user is already logged in... The problem I'm experiencing is when I remote control a Windows device and have to login. I bring up the keyboard no problem and try typing the password to that computer. What I am typing on my keyboard isn't typing in the password box on the PC. In other words, it never seems to respond and type the password letters as I am typing, hence I cannot login (invalid password). I suspect it has something to do with how Android on Samsung deals with autofill. Ironically, I don't have this problem when using the Team Viewer app on the same phone. That fact leads me to believe that it is a problem with the Pulseway Android App. Using a Samsung Galaxy Note 9 running Android 10.
  3. Hi, I use high CPU notification to notify me when the CPU usage has been over 90% for the last 30 minutes. Even though I have added more minutes to the time period, I still get a lot of these notifications. I would really like to know what is causing these long periods of high CPU usage but the content of the notification always displays processes with very low CPU usage. Can something be done to get this list sorted by the highest CPU using process? Here is an example of the latest notification: The CPU usage on computer 'XXX' in group XXX -XXX -XXX' is above 90% for the last 30 minutes Top Processes: Windows Explorer (Explorer.EXE): 0.04% Host Process for Windows Services (svchost.exe): 0.03% Microsoft Outlook (OUTLOOK.EXE): 0.03% Desktop Window Manager (dwm.exe): 0.02% SkypeApp (SkypeApp.exe): 0.02% WMI Provider Host (wmiprvse.exe): 0.02% Host Process for Windows Services (svchost.exe): 0.01% Host Process for Windows Services (svchost.exe): 0.01% Host Process for Windows Services (svchost.exe): 0.01% Microsoft Excel (EXCEL.EXE): 0.01%.
  4. Hello, I would like to see the ability to run dual screens viewable at the same time on the remote control. That way customers who need to run dual screens and have to work from home arent stuck playing swap between screens. I think either opening a second connection to the computer with one of the separate screen would be fine, but maybe there is a better way like how Remote Desktop works or Google Chrome Remote Desktop works.
  5. Hi. If it is possible I would like to exclude full automation scripts from the diagnostics log "trace.log". In normal situations it is fine with just an indication of the execution with the script name. I guess you could add one more checkbox like "Include full Automation Scripts" in settings, and let it be disabled as default. Best Regards, Martin.
  6. Hello there, I just got Pulseway today as of 5/1/20 and am intending to use it to mainly be able to remote control access my PC from my phone when away from the house. I am installed all the appropriate applications needed and went through the Pulseway Remote Access application along with Pulseway Manager application and have enabled Remote Access. But for some reason I still can not access it from my phone. Perhaps I am missing a step? It would be amazing if someone would be able to help me troubleshoot this situation. Thank you for your time.
  7. I made a install script for 7-Zip to do a Silent install and clean if needed. Improvements are welcome! When a new version of 7-Zip comes out, just change the 7z1604-x64.msi to the new value. # Silent Install 7-Zip # http://www.7-zip.org/download.html # Path for the workdir $workdir = "c:\installer\" # Check if work directory exists if not create it If (Test-Path -Path $workdir -PathType Container) { Write-Host "$workdir already exists" -ForegroundColor Red} ELSE { New-Item -Path $workdir -ItemType directory } # Download the installer $source = "http://www.7-zip.org/a/7z1604-x64.msi" $destination = "$workdir\7-Zip.msi" # Check if Invoke-Webrequest exists otherwise execute WebClient if (Get-Command 'Invoke-Webrequest') { Invoke-WebRequest $source -OutFile $destination } else { $WebClient = New-Object System.Net.WebClient $webclient.DownloadFile($source, $destination) } Invoke-WebRequest $source -OutFile $destination # Start the installation msiexec.exe /i "$workdir\7-Zip.msi" /qn # Wait XX Seconds for the installation to finish Start-Sleep -s 35 # Remove the installer rm -Force $workdir\7*
  8. I would like to make a script that will run a batch file on my desktop. How do i do that?
  9. Sean Faria

    Custom Titles

    Hi Team, Has anyone tried the new feature custom titles? I have tried it with two applications and keep getting "Failed to read metadata". Can anyone help with this? Thank you, Sean Faria
  10. Hi Team, I wanted to request that Frontapp be added to the 3rd party management tool since we have about 150-180 users who use it. https://frontapp.com/ This is becoming increasing necessary since we are adding remote phone system to the Front app . Let me know if there is anything i can do to facilitate this need. Thank you, Sean Faria
  11. I'm currently running Pulseway OnPrem (7.0.0 build 120 release 283), and I'm using Pulseway Remote Control (6.6.3). The issue I have experienced is that the remote control notification doesn't always show up on the client when I attempt to remote control a session. We have 150+ computers in our environment and sometimes it works fine, and sometimes it doesn't, and the different behavior can even occur on the same machine from time to time. Pulseway is configured to automatically allow the remote session if no one accept (or deny) the request within a minute, and I have noticed that even if the notification doesn't show up, the connection will still be established when the timer runs out. To make things clearer, here are two different scenarios. (Scenario 2 is the incorrect behavior) Scenario 1: Select computer -> Select active session -> Client notification "do you allow x to remote control" -> User press Allow -> Remote session established Scenario 2: Select computer -> Select active session -> Client notification not shown -> 1 minute timeout -> Remote session established Are you guys aware of this? Has anyone else experienced the same behavior?
  12. Dear All, I am here to buy a new router. Do you have SSTP protocol support router because I need SSTP vpn to connect to my office network. Please reply me soon. Thank and Best Regards Williamson
  13. How do i uninstall one Antivirus from all workstation through pulseway.. then install new one. is there any script available Or do i need to make one and is there any option to push that script through CMD on all workstation ?? Please let me know all available option to perform this task.. thank you..
  14. Hey all. I've enabled 2FA on my Pulseway account but I'm having an issue with it constantly prompting for 2FA every time I try to use Remote Control on a system I manage from the Pulseway Dashboard application. I have the setting enabled in the WebApp to refuce the frequency of the prompts but it doesn't seem to have made much of a difference. I seem to be getting prompted every time. I'd honestly rather get prompted once when I launch the Dashboard application then every single time I want to remote to a system. Is there a way to stop these constant 2FA prompts without disabling it entirely? Thanks!
  15. Remote Control really needs the ability to both trigger a reboot and to automatically reconnect when the system you're connected to completes the restart. Having it immediately disconnect when a reboot is triggered (usually if it's running as a service, it should be able to hold the session open for things like the first phase of installing Windows updates) and having to manually try over and over again to see if the machine has completed its reboot is really frustrating when you're trying to solve an issue remotely that requires a lot of reboots or even when you're just trying to do a number of updates to a system.
  16. Here is a script for Powershell to set the pc to autologon one time [configurable] after restart, with a 15 sec delay Someone may find it handy Copy paste into Powershell ISE or txt and then rename to *.ps1 Tested on Windows 7 X64 $RegPath = "HKLM:\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon" $DefaultUsername = "Insert Username Here" $DefaultPassword = "Insert Password Here" Set-ItemProperty $RegPath "AutoAdminLogon" -Value "1" -type String Set-ItemProperty $RegPath "DefaultUsername" -Value "$DefaultUsername" -type String Set-ItemProperty $RegPath "DefaultPassword" -Value "$DefaultPassword" -type String Set-ItemProperty $RegPath "AutoLogonCount" -Value "1" -type DWord Start-Sleep -Seconds 15 ; Restart-Computer -Force
  17. Hi, having trouble discovering SNMP on Windows 8.1 pc, geting error: Rquest Timeout, have tried with Firewall off and the same error, the device already works with another requester, can anyone help?
  18. Hi Guys Is it possible to do RD sessions on Mac? What I mean is from my windows system. I don't see an RD tab on the mac client. Thanks in Advance....
  19. I'm reasonably new to PW. I've just on-boarded 50 endpoints, and it automatically monitors Automatic services. That great, but Services like Bio-metric and Remote Registry; whilst configured as automatic, aren't always started.. So constant notifications. I know how to remove the service monitor, but is there an easy way to exclude certain services from being monitored globally?
  20. Hello, We are long-term Pulseway customers but lately the Pulseway client has developed a bug and continuously uses up to 20%+ CPU utilisation. We logged this with Pulseway on the 4th of July this year but they have been completely ignoring the ticket. I regularly reply to the email thread for an update (at least once a week) but I am ignored. The only time I had a meaningful response was when I threatened to cancel our subscription. This was short lived and now I am back to being ignored with no status updates on my ticket. We like the product but we have a handful of servers with this bug and I am simply installing other monitoring products on them. Today I have sent my usual email to Pulseway support asking for a status update on my ticket but I'm certain I'll get nothing back... The next step will then be to install a better monitoring product like Infradog and to write the same post on Spiceworks so people know that Pulseway doesn't offer good technical support.
  21. Hi Getting used to, and liking, version 6. It's good to be able to apply policys to systems within Groups. However, as a lot of my clients are small, I have lots of small Groups. Is there a way to apply a policy, or individual setting to machines in more than one group e.g. applying to a scope for instance. At the moment it's time consuming to make a change in each group. Sorry - think this may have gone to wrong section...I'm not using Enterprise Server.
  22. Hi there, This is usability issue that leaves Pulseway's surveillance under high suspicion. We work exclusively in Windows servers. My colleague has installed last week a new Pulseway Agent over a server of a new client and he forgot to report this so that I could increase the number of licences resulting that since last week a Pulseway agent from another client's backup server stopped communicating and so we where not aware that backup needed troubleshooting. In fact the server disappeared from our servers As I understood the new Pulseway agent kicked out a random Agent already under surveillance and that means that a server that we had total confidence to be monitored was not. I'm new in the company and this software and when I've discussed this with my colleagues they've reported to be a known issue and that sometimes the Pulseway agent that stopped being monitored would varied meaning that one server randomly would stop being monitored and then the behaviour would jump to another agent. In the Billing/Overview section of your page it always had 72/72 and so no report of "overbooking". For this server's agent to show again in the panel I had to re-register it. IMO the new ones should stay offline and if this behaviour cannot be controlled, then the moment a client doesn't have licenses the agent shouldn't be able to register. We need to be sure that we can rely on the servers where Pulseway agent is installed and configured or we cannot trust the system altogether. Thank you for your attention.
  23. Is there a way to kick off an automated task based on a notification or alert. For Example, if we get a notification of a disk getting full, I would want the automation to run: <Open a ticket>--> <add predetermined note>--> <add 15 minutes>--><run task to clean drive>--><send notification that task has completed>--><close ticket> Is this possible now, or should this be a feature request? Thank you, dp
  24. I changed phones recently and the new app says: 'This device is pending approval. Login to the WebApp and approve it from the account devices page.' If I got to https://my.pulseway.com/main/account/devices there is no device to approve. Am I doing something wrong?
  25. Would love a way to silently install and run Dell command update utility to Dell endpoints to keep drivers up to date, as Dell are frequently rolling out driver updates. Has anyone been able to make this work for them? I've looked into it and found some sample scripts on reddit to try and edit and test. the problem I have is getting dell command update to install first, then getting the configuration file out to the required computers that need it, then running the update silently. If someone has managed to get this working, I would love to see how you did it, or kindly ask for some sample scripts to work with? Any assistance would be greatly appreciated.
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