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Found 229 results

  1. Hi Getting used to, and liking, version 6. It's good to be able to apply policys to systems within Groups. However, as a lot of my clients are small, I have lots of small Groups. Is there a way to apply a policy, or individual setting to machines in more than one group e.g. applying to a scope for instance. At the moment it's time consuming to make a change in each group. Sorry - think this may have gone to wrong section...I'm not using Enterprise Server.
  2. Hi there, This is usability issue that leaves Pulseway's surveillance under high suspicion. We work exclusively in Windows servers. My colleague has installed last week a new Pulseway Agent over a server of a new client and he forgot to report this so that I could increase the number of licences resulting that since last week a Pulseway agent from another client's backup server stopped communicating and so we where not aware that backup needed troubleshooting. In fact the server disappeared from our servers As I understood the new Pulseway agent kicked out a random Agent already under surveillance and that means that a server that we had total confidence to be monitored was not. I'm new in the company and this software and when I've discussed this with my colleagues they've reported to be a known issue and that sometimes the Pulseway agent that stopped being monitored would varied meaning that one server randomly would stop being monitored and then the behaviour would jump to another agent. In the Billing/Overview section of your page it always had 72/72 and so no report of "overbooking". For this server's agent to show again in the panel I had to re-register it. IMO the new ones should stay offline and if this behaviour cannot be controlled, then the moment a client doesn't have licenses the agent shouldn't be able to register. We need to be sure that we can rely on the servers where Pulseway agent is installed and configured or we cannot trust the system altogether. Thank you for your attention.
  3. Is there a way to kick off an automated task based on a notification or alert. For Example, if we get a notification of a disk getting full, I would want the automation to run: <Open a ticket>--> <add predetermined note>--> <add 15 minutes>--><run task to clean drive>--><send notification that task has completed>--><close ticket> Is this possible now, or should this be a feature request? Thank you, dp
  4. Hi Guys Is it possible to do RD sessions on Mac? What I mean is from my windows system. I don't see an RD tab on the mac client. Thanks in Advance....
  5. I changed phones recently and the new app says: 'This device is pending approval. Login to the WebApp and approve it from the account devices page.' If I got to https://my.pulseway.com/main/account/devices there is no device to approve. Am I doing something wrong?
  6. Dear All, I am here to buy a new router. Do you have SSTP protocol support router because I need SSTP vpn to connect to my office network. Please reply me soon. Thank and Best Regards Williamson
  7. Would love a way to silently install and run Dell command update utility to Dell endpoints to keep drivers up to date, as Dell are frequently rolling out driver updates. Has anyone been able to make this work for them? I've looked into it and found some sample scripts on reddit to try and edit and test. the problem I have is getting dell command update to install first, then getting the configuration file out to the required computers that need it, then running the update silently. If someone has managed to get this working, I would love to see how you did it, or kindly ask for some sample scripts to work with? Any assistance would be greatly appreciated.
  8. Hi. When running Dashboard as an ordinary user, it asks for the password of an administrator. Are there anyway we can let the dashboard be executed as a normal user, so we don't have to leave an unattended computer been loged in as administrator? Br, Martin
  9. So just set up the network with all the computers added, But I keep getting this notification. "There was an error retrieving the notification." From an "Unknown System" anyone know what could be the cause? Thanks,
  10. Hi, I have configured and applied default storage notification policy to all my Windows workstations that is set to send a notification when the system partition has less than 5% with priority elevated. But all the notifications I get about storage say: The free space on disk drive C: on computer computername in group groupname - Office - Workstations' is below 15% (ex. 16.24 GB free of 118.18 GB). How can I make the applied policy to respect the right percentage specified in the group policy? Do
  11. I have one customer workstation (actually a laptop) that I cannot assign a patch policy. All of the other systems in this customer group are fine. When I try to assign it via my mobile, I get "change OS patch policy command failed". Nor can I assign it via the Pulseway Web app - it shows "no actions available" for that one system. I tried remotely restarting the laptop, and I tried repairing the local agent installation, but no joy. Any suggestions? Thanks! Bob
  12. Hello, I've been trying to turn on my computer when I'm away from the house using both mobile data and another WiFi connection. When I'm on the same network the wake up command works but if I'm using mobile data I'll get the message "Wake up command failed" and when I'm on another network it says "wake up command sent" but nothing happens. I have the necessary port forwarded (UDP 9) and through the Pulseway android app port monitor I can see it works. Any help would be greatly appreciated. Thanks
  13. Looking for a script that I can run to drop from XXX domain, set to "WORKGROUP" and reboot. I used to have this in a command line form that I can't find.
  14. Hello, We are long-term Pulseway customers but lately the Pulseway client has developed a bug and continuously uses up to 20%+ CPU utilisation. We logged this with Pulseway on the 4th of July this year but they have been completely ignoring the ticket. I regularly reply to the email thread for an update (at least once a week) but I am ignored. The only time I had a meaningful response was when I threatened to cancel our subscription. This was short lived and now I am back to being ignored with no status updates on my ticket. We like the product but we have a handful of servers with this bug and I am simply installing other monitoring products on them. Today I have sent my usual email to Pulseway support asking for a status update on my ticket but I'm certain I'll get nothing back... The next step will then be to install a better monitoring product like Infradog and to write the same post on Spiceworks so people know that Pulseway doesn't offer good technical support.
  15. Hi Could someone assist in helping me to set up an alert when a network connection is dropped. This is happening at one of my client sites after changing to a new ISP. The ISP says the router/switch is fine but connections are dropping. I would like to be able to log when a connection drops (ideally knowing if the internet connection has dropped or just the internal network connection) I'm not sure a simple ping notification is good enouh in Pulseway to do this as I need to know if the connection has dropped for a few mseconds as well as larger outages. I guess the Event Viewer holds the answers but would appreciate it if anyone has done this before if they could share their thoughts. Thank you, Andy
  16. Perks

    McAfee

    Hi, Has anyone got some advice on monitoring McAfee please? We need a way to monitor to the AutoUpdate so it alerts us if this has not run. Previously we have a script that checks the registry of each server then sends an email with the information, however we would like to replace this with a Pulseway alert if out of date. I have searched the forum but the last post is from 2012 so i was hoping there is a solution to this. Also looked from registry/WMI queries but that seems to be for reporting rather than monitoring. Thanks.
  17. Our technical support AD credentials have changed passwords and now we are getting hundreds of machines trying to login with the configured AD account PowerShell User Impersonation credentials…locking the technician accounts. These machines are spread out at 19 separate locations and over 600 miles, at remote locations. How do we remotely modify the Runtime PowerShell user credentials on those machines? I have tried uninstalling and then reinstalling, but it absorbs the previous configuration…including the former PowerShell User credentials….I also tried calling tech support but was sent to voicemail. Help! Local Setings where credentials were entered: Remote Settings, no ability to enter or modify PowerShell User:
  18. I added two switches to one of my Pulseway clients to monitor over SNMP. I added the agents in server modules > SNMP and then added the triggers in Notifications. I pulled a power cord on one of the switches and the alert tripped right away sending notifications to my phone and dashboard. I pulled a PSU cord on the other switch and no alerts. Looking at the values (3 is working correctly) I see the PSU value has changed to 5. Obviously out of tolerance but no alerts. I then recreated the variables for the agents seeing if something went wrong. Now the switch that didn't alert the first time alerts but the one that was working doesn't alert. Can someone shed some light on this? I included a screenshot to show that the SNMP portion is configured correctly and showing the values it should for alerts to be triggered.
  19. Hi All, When a proces has been killed or not responding. I want to restart it with a script. Example: Icloud program stopped working (Proces named: icloud.exe) located C:\Program Files\Icloud\Icloud.exe. Now i make a script : "C:\Program Files\Icloud\Icloud.exe" If i run that script on the system it doesnt start icloud again. Is my script incorrect? Pulseway notify's me it was done succesfully but it didn't start. (Took 2 seconds) I also tested this with notepad: C:\Windows\System32\notepad.exe also this one didnt start up. Ill hope you guys can tell me what i'm doing wrong. Kind Regards, Danny
  20. Here is a Batch script to empty the SoftwareDistribution Folder. It stops any installer processes in the background, temporarily disables the Windows Update Service, deletes everything in the Software Distribution folder then sets the Windows update service back to automatic and starts the service. @echo off CD C:\ taskkill /F /im setup.exe taskkill /F /im ose00000.exe taskkill /F /im msiexec.exe sc config wuauserv start= disabled net stop wuauserv PowerShell.exe Remove-Item C:\Windows\SoftwareDistribution\* -Force -Recurse sc config wuauserv start= demand net start wuauserv
  21. Please expand the list of programs on 3rd Party Patch management. Some suggestions: Adobe Flash Amazon Corretto (Since Oracle Java is not free anymore) Dropbox Gimp Google Gsync (GSuite) K-lite Codec LibreOffice OpenVPN Thunderbird WhatsApp Desktop Client
  22. Does anyone have an update script for making and removing snapshots in VMware? I would like to use it together with Windows update scripts to search and install updates.
  23. Hi, We have a network set up with security cameras and we'd like to use Pulseway to monitor the status of the cameras. We thought about using the ping tool but we are worried ping a large number of devices every 5 seconds could have negative effects on the network and/or switch the devices are on. Does anyone know of a way to use SNMP for this? I was going through the set up but couldnt figure out which OID to use. We are using the enterprise edition. Thanks, ~ Chris
  24. Hi Pulseway was setup by someone who has now left and I have installed the client upon multiple computers and servers which all appear within Pulseway manager / Manage systems and in the pulseway dashboard but none appear within the mobile app nor within the webapp. I have obviously missed something, but what? Answers on a postcard to the usual address...
  25. I've seen some old posts about this and solutions in older versions that have since been removed. However, I don't see the settings or options in this iteration as of today. We monitor some generic services, ie Apache, and other proprietary services that are critical to our program running. At times they hiccup or run into an issue where they fail to start or stop. At this point we would want Pulseway to not only send a notification but also attempt to restart the service(s). Any way to accomplish this or any roadmap on getting that feature rolled in?
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