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About Paul

  • Birthday 11/23/1991

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    Dublin, Ireland

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  1. The Pulseway Manager app will not show settings overridden by the endpoint policy but they settings do take effect in the monitoring service. Sorry for the confusion caused. -Paul
  2. Excellent, glad to hear you've managed to get it installed. -Paul
  3. It looks like the Pulseway agent isn't even installed. That's odd. Your best bet would be to copy the Pulseway folder from another computer and then manually register the service. Alternatively try using a tool such as CCleaner to remove the Pulseway app registration from the registry. -Paul
  4. Hi there, Try running the following command as an administrator and then restart the Pulseway Manager app: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\InstallUtil.exe "C:\Program Files\Pulseway\PCMonitorSrv.exe" -Paul
  5. Hi there, You'd keep the double quotes in the script. -Paul
  6. Hi there, If you have configured the Autotask integration from the Integrations page in the WebApp, you do not need to configure it again within endpoint policies. You get to pick which RMM Organizations, Sites and Agent Groups will forward notifications into tickets from the integration page. -Paul
  7. Hey @TimStark, Please PM me the details and I'll work with you on getting it done. We do not provide any way of removing archived notifications within the product but we can organize an once-off exception for you to permanently delete the data but we'll need to go through a couple of steps, including identity verification. -Paul
  8. Can you try to run it within a command prompt running as an administrator using this command? This will also generate an installation log file, please send us the log file in the event that the installation still errors out. Replace the Pulseway_x64.msi with the file name of the MSI. msiexec /i Pulseway_x64.msi /l*v install.log -Paul
  9. Hi there, Can you look under the Account -> Manage Systems (there you should see all 3 systems and also have the ability of removing one of them). -Paul
  10. Hi Evan, winget is an msix (Windows Store Component, source) that must run in a per-user sandbox which is not available when running from the machine account (SYSTEM). You could force it to run against the logged in user (if any) through psexec but you'd need to distribute it somehow. -Paul
  11. Hi @nateb, We collect sample every minute but report only min, max and avg values for the day. -Paul
  12. The recommended way is to get a new Pulseway server installation with the new domain and move endpoints using a script as documented here: -Paul
  13. I have recently built a similar script but mine doesn't ignore NPCAP, feel free to issue a pull request to change it: https://github.com/paulcsiki/pulseway-scripts/blob/main/enroll-network-interfaces/enroll-network-interfaces.ps1 -Paul
  14. Hi Mickey, To eliminate everything try with an administrator vSphere account and make sure that the port 443 is accessible. You should be able to connect the VMware server module to an ESXi server or a vCenter server. -Paul
  15. Hi there, At this moment it's not possible to override the default notification priority from the user support request. -Paul
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