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Paul

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About Paul

  • Rank
    Staff
  • Birthday 11/23/1991

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  • Gender
    Male
  • Location
    Dublin, Ireland

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  1. Paul

    Agent 7.0 crash

    Hi @dtoxic, Thank you for your report. Can you please send me the resulting "Application Error" from the Applications windows event log? It's message should contain "PCMonitorManager.exe". This will help us identify the bug and resolve it. Also send in the name/model of your motherboard, CPU, HDD/SSDs and GPUs. -Paul
  2. Hi James, The pricing structure is different between the two plans. The Starter plan has a unified endpoint license cost (same cost for Windows servers and workstations) where the Team plan is priced differently and gives access to more monitoring and management features. You will not be able to exceed 19 licenses on the Starter plan however if you want to upgrade further our team will assist you with the migration process to the Team plan. Certain things will need to be migrated manually however online systems can be easily be migrated through an automation script. -Paul
  3. Hi @MichaelL, The Pulseway PSA product is only available on SaaS (cannot be installed on your own servers). -Paul
  4. Hi @Sysnordic, We don't support Linux Remote Control at this time. We're in the works of adding support for macOS. -Paul
  5. Hi Nuno, Thank you for reporting this. We've got plans to improve that system so it would let you know that you've overprovisioned right away and to show how many more licenses you require. We apologise for the inconvenience caused. -Paul
  6. Hey @Daryn, You may run this script to remove all monitored services from your systems: Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\Services" -Name "Count" -Value '0' -Paul
  7. Thanks for announcing the plugin! Can you also post how should people reach out to you to buy/get the plugin? -Paul
  8. Hi Nuno, We've started working on automation triggers, it's planned for Q1/Q2 2020. I'll look into why the ticket doesn't create. -Paul
  9. Paul

    Remote Desktop On Mac

    Pulseway uses a proprietary protocol so there will be no problems porting it for Linux or macOS. -Paul
  10. Try force-closing the app and starting it again or restarting the phone. It should re-register and show up in the webapp. -Paul
  11. Most likely it's a line ending problem. Try adding this line before new-item: $functiontext = $functiontext -replace "`r", "" #avoid duplicating the carriage return $functiontext = $functiontext -replace "`n", "`r`n" -Paul
  12. Hey @amirreza99, You only need to login to the WebApp and approve the device registration. Let me know how that goes. -Paul
  13. Uhm, we don't sell routers, our software only monitors them if SNMP is supported. -Paul
  14. Hi Williamson, While Pulseway doesn't connect to VPN servers directly you can definitely monitor such routers if they support SNMP. -Paul
  15. At this moment this is not possible however for your example you can simply hook into the PluginLoaded method that gets called as soon as the service starts. This would be an equivalent of receiving the notification. -Paul
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