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Paul

Administrators
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About Paul

  • Rank
    Staff
  • Birthday 11/23/1991

Profile Information

  • Gender
    Male
  • Location
    Dublin, Ireland

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  1. We will run maintenance tasks and apply updates to the Pulseway PSA servers on each Friday from 8AM until 9AM Irish Standard Time. -Paul
  2. Paul

    File Transfer

    Hey guys, We're almost ready for a closed beta and guess what, both of you are on the list to get early access . -Paul
  3. Paul

    [C#] 3CX Windows Plugin to Open Ticket in PSA

    Thanks Max for sharing this with everyone . -Paul
  4. Paul

    Repeat Notifications

    No updates yet I'm afraid. -Paul
  5. Paul

    Not running under Ubuntu 18.04

    Simply rename the old symbolic link using the: command then create a new symbolic link using this command: -Paul
  6. Paul

    Notification Bridge

    It's possible that you've setup powershell impersonation in the Pulseway Manager -> Settings -> Runtime and the user you're impersonating the scripts is not part of the local Administrators group. -Paul
  7. Paul

    Webroot Help Please .....

    Hey David, The activation of your Webroot licenses is instant but you may need to convert your trial sites into "full" sites per this KB: https://intercom.help/pulseway/antivirus-and-endpoint-protection/activate-webroot-trial-sites-into-full-sites. -Paul
  8. Paul

    Not running under Ubuntu 18.04

    Hi there, You need to change the symbolic link to point to the 1.0.0 versions instead of the 1.1 versions. -Paul
  9. Paul

    4.0.11, Thank you

    Hi Gary, Thank you very much for your feedback. We're very excited to hear that you like the token feature - we love it too . -Paul
  10. Hi there, The main reason why we enforce an eight character username restriction is to make the life harder of someone using a bruteforce attack to gain access to your server instance. We do protect you against such attacks by blocking the IP address after a couple of failed logins and eventually we even lock out the account. To reduce the risk of having your account locked out for a while we've added a minimum character policy to the usernames and this drastically reduced the number of locked accounts every day. I understand that it's very inconvenient for certain persons as their first and last names do not meet the 8 character criteria so I have filed an internal issue about this to discuss the possibility of changing this policy for the Team plan. -Paul
  11. Paul

    Custom Report Templates

    Well you can now hide certain elements from a report but having a report designer in the WebApp is something we want to have in the future. -Paul
  12. Paul

    Group Policies (Web App)

    Hi Gary, Also if you could archive the c:\logs folder from the Pulseway server and include that in your email it would be very helpful. -Paul
  13. Hey everyone, We've released an agent update that will remove the icon unless the User Support Request feature is turned on. -Paul
  14. Hi guys, Thank you very much for your reports, we're looking into this right now. -Paul
  15. Paul

    Linux Mint 18.3 agent deployment

    Hi David, Do you get anything written in the syslog when you try to start the Pulseway service? -Paul
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