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Paul

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About Paul

  • Rank
    Staff
  • Birthday 11/23/1991

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  • Gender
    Male
  • Location
    Dublin, Ireland

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9968 profile views
  1. Hi there, Thanks for the report. Can you please drop an email at support@pulseway.com? We'll investigate this issue. Looks like a bug. -Paul
  2. My apologies for the confusion. I wanted to say we only support non-removable hard drives (with the exception of hot swappable drives). -Paul
  3. Hi @BenjaSat, We've sunsetted the free offering. Existing free accounts will continue to work indefinitely however the system no longer accepts new registrations. -Paul
  4. Hi Todd, We only display directly attached storage devices for free disk space monitoring at this moment. Please add a feature request for this here. -Paul
  5. Hi Jayden, Refer to this forum post: -Paul
  6. Hi Janet, Please send an email to support@pulseway.com, our team will assist you on capturing trace logs from the antivirus and we'll reach out to Kaspersky Labs to troubleshoot the problem. -Paul
  7. No way right now to increase it. Can you describe the use case of the value you're trying to set? -Paul
  8. @jono1234 you're all set. Do let me know what you think of it! -Paul
  9. Hi @colsen, We've released today an update to the Windows Agent (v8.6.6) which detects the optional update released by Microsoft. It should reach your systems within 36 hours. -Paul
  10. Hi there, Apologies for that, Widgets are only available for the Team plan at this moment. We will improve on the error message in the next release. -Paul
  11. Hi Rick, Pulseway will prioritize policies ahead of the local configuration. Please note that a filled checkbox (not empty or ticked) means that the local setting will be respected. -Paul
  12. You can change the threshold from the Server Admin -> Settings page (first tab, first setting if I am not mistaken). Let me know how it goes. -Paul
  13. You can use public cloud providers like Dropbox or Google Drive and then change their URLs to provide direct download links rather than holding pages. Here's a KB article (link) on this. -Paul
  14. The threshold is only configurable for the Team plan. You could have it notify you only after an hour too. -Paul
  15. Correct, that is not accessible by admins at this moment. -Paul
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