Paul

I've removed the link for your security. Basically iCloud and most other file sharing websites try to hide direct links to the files in order to prevent the spread of malware and to prevent abuse of their service. That being said, you do want to be able to download files without any user interaction on the site so you should host these files on a publicly accessible web server that you control, AWS S3 or a similar file hosting service which allows you to directly access the file and not a landing page which then links to the actual file. -Paul

Hi there, I've checked your custom software titles and it seems that UC-ONE was successfully provisioned and Test has failed to provision because the iCloud link you've provided is not a direct link to the file so our provisioning system is receiving HTML text instead of the MSI file. -Paul

Hi there, You may also need to setup port forwarding for wake on lan to work: https://www.howtogeek.com/192642/how-to-remotely-turn-on-your-pc-over-the-internet/. -Paul

Hi Adrian, Make sure you tick the use dedicated server box and enter your Team instance name as well. If you don't do this then the client apps will default to the Pro plan. -Paul

Hi there, For the Pulseway 3rd party patching system to work you need to provide it with an MSI file, not an executable bootstrapper. MSIs enforce a certain standard that allows us to identify if the application is already installed and perform the installation or removal without any user interaction. -Paul

Hi there, Chances are that the agent was installed under a different user. You can reinstall it by deleting the service registration by running as an administrator: sc delete "PC Monitor" You don't really need to reinstall it, just open the Pulseway Manager app from C:\Program Files\Pulseway\PCMonitorManager.exe -Paul

Hi there, No, Pulseway's oldest supported Windows operating system is Windows XP and the server equivalent Windows Server 2003. -Paul

When you run scripts through Pulseway they run as the local SYSTEM user which is the computer name with a dollar sign at the end. You could use a WMI query to get the username instead like this: But make sure that you account for the case when there's no user logged into the system. -Paul

Hi there, Yes, if you must use an executable installer then the automation scripts are there for you. Just upload the file on one of your web servers so your systems can reach it (dropbox works too but make sure you copy the direct link to the file) and then write a script that does the following: a) Check to see if the software is installed b) If the software is not installed, download and silently install it (make sure there's no user interaction required) c) Reboot if necessary -Paul

Hi @spinto, We use load balancers for high availability. Make sure you add all IP addresses that are resolved by the DNS lookup to your whitelist. -Paul

Hi, There shouldn't be a problem if you select Caribbean from the list. -Paul

Glad I could help. Enjoy using Pulseway ! -Paul

For sure! I've activated the trial subscription . -Paul

Thanks for the report. We'll look into it. -Paul

Before you do that, drop me a message so I can revert the "free" status on your account so you won't end up paying for the 2 systems. -Paul