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Found 24 results

  1. When remoting to user sessions on Apple MacBook Pro with M1 Pro or MacBook Air with M2 chip I only see a blurry screen. M1 Pro: M2:
  2. Bring IT Documentation in your daily workflow through the IT Glue integration. Within the system details screen you can now access asset information, related documents, and related passwords for the matching IT Glue configuration.
  3. Remote Login for Windows Remotely login into monitored systems through the Pulseway ecosystem without disclosing credentials to people in front of the computer. This feature can be enabled from endpoint policies or locally on each system. Allow End-Users to Disable Remote Control Within an endpoint policy, once you enable the system tray icon for end-users, you can now also enable the option to locally disable remote control on each system from within the system tray context menu. Remote Control Performance Metrics We have added a mechanism in Remote Control to capture and measure various performance statistics to help you understand the performance of a session, and to help us continue to improve performance of the product. Much of the work is done behind the scenes, but you'll find a new menu setting in Remote Control called “Show Session Health” which, if enabled, displays a visual indication of session RTT (Round Trip Time). In addition, we have also added a menu setting called “Send Report” which allows you to provide us quickly and easily with feedback of your session, which will automatically include the performance statistics. UI Update As part of our ongoing effort to modernize and standardize the UI, the Patch Management History page has been redesigned. General Improvements Custom Fields CSV Report Template now renders custom field values as columns rather than having each value on a separate row Fixed an issue with the mobile app not rendering certain modal dialogs on iPads running iOS 12 Fixed an issue where the exported CSV document would contain data in an incorrect format
  4. Is there a way to make Pulseway agent update automatically on mac instead of asking the user to Install and Relaunch?
  5. With the latest update to Endpoint Policies, you can configure Windows Processes directly in the Web Application using the NEW Processes category.
  6. The latest update for the All Systems page is packed with new features focused on productivity and user experience. Multi-tab support for Systems With the new support for tabs you can easily switch back and forth different views and effortlessly multitask between systems. Create shortcuts for your Favorite actions You can now pin your most used modules and create shortcuts to further enhance your productivity. Updated Search Experience & General User Interface Continuing our efforts to deliver a simple and intuitive user interface, we have redesigned our search experience and modernized the overall look and feel of the All Systems page.
  7. We continue to add new titles to the 3rd Party Patch Management application catalog, with 28 added since the last update: General Improvements Monitoring and Management of Microsoft SQL Server 2014 and higher is now supported Alligned the user session status messages to match the ones used by the Windows operating system
  8. Scopes have been enhanced to include the use of Custom Fields, which supports multiple Rules with the ability to match Any or All rules, the addition of Organizations and Sites to the Context selection, and Network Device has been added as a new System Type.
  9. Search, filter and quickly find network devices with the new Device List.
  10. You can now view asset info and installed applications for offline Windows systems showing the last known information.
  11. You can now trigger workflow executions from Performance Counter notifications and evaluate Name, Category and Instance in conditions to build even more customizable workflows for your IT processes.
  12. Further protect your instance by restricting access to the Web Application and Rest API to specific IP addresses. Teams and users with dynamic IPs can be configured to bypass IP restrictions if they have two factor authentication enabled.
  13. Continuing our commitment to providing a secure environment, accounts with access to critical areas such as editing scripts and distributing custom titles, are now required to enable two factor authentication.
  14. Pulseway Client Portal now includes a built-in chat function that allows the end user to communicate directly with a technician. This can be started automatically as a step in a troubleshooter, or you can give users the option to start it directly themselves. A summary of the chat is recorded and can be sent to the technician. Automation Workflows: Run assigned patch policy Start patching systems as they get added to Pulseway using the new Run Assigned Patch Policy action, now available for the System Registered workflow trigger. Remote Desktop Improvements Introducing Adaptive FPS to deliver the optimum resolution for the current network connection, resulting in an enhanced user experience.
  15. BitDefender: In-product trial set-up, purchasing and provisioning now available We have made it easier to quickly get the EDR protection you need by making it possible to trial, purchase and provision Bitdefender AV, including EDR, from within the Pulseway RMM. Users can set up a free trial from the AntiVirus section of the WebApp, then purchase directly from the billing section. The new license can than be provisioned directly from the WebApp as well. Remote Control for macOS Performance Enhancements We have launched an improved Remote Control engine for macOS that delivers speed and performance enhancements. The latest release also introduces support for monitor selection.
  16. Some of the Mac computers in my Pulseway WebApp are showing older version then they currently have. For example a computer with the latest version 11.3.1 is showing as 10.16.0 Agent Vers ion is 8.4.1
  17. Hi Guys Is it possible to do RD sessions on Mac? What I mean is from my windows system. I don't see an RD tab on the mac client. Thanks in Advance....
  18. A Dark Mode option for both the RMM Web UI and PSA UI would be nice.
  19. Please expand the list of programs on 3rd Party Patch management. Some suggestions: Adobe Flash Amazon Corretto (Since Oracle Java is not free anymore) Dropbox Gimp Google Gsync (GSuite) K-lite Codec LibreOffice OpenVPN Thunderbird WhatsApp Desktop Client
  20. Hello, I have 2 Mac computers with 2 and 3 monitors, respectively. One of them has 2 identical monitors and when you ask to see screen for monitor 1 or monitor 2 (they are both shown as Dell E2210), I get the same image. The other one as 2 identical displays (shown as Philco) and a Panasonic Display. When I ask to seek the Panasonic screen, it displays correctly, but the images either Philco screen is identical. Hope this helps.
  21. I'd love to see remote desktop for Mac OS added. Thanks, SCIT
  22. Hi, I'm not sure if this is a feature request or if there may be a solution already. Here's the specifics: A customer is using Filemaker Server and it relies on the httpd service which is Apache to connect the web form feed via PHP. It stops occasionally and it would be most helpful to get an alert when it does just like with Windows services. I looked at monitoring an Application in the Pulseway preferences but did not see one that I should select. The Filemaker consultant indicated that Filemaker installs it's own version of Apache and the restart command is: sudo /Library/Filemaker\ Server/HTTPServer/bin/httpdctl graceful which differs from the standard sudo apachectl -k start So this is either a feature request or help to know how the existing version of Pulseway for Mac and provide this monitoring. Thanks.
  23. I would like to see a feature that you can create some basic custom commands. For instance, a button on the app that allows you to empty the trashcan, delete temporary files, clear Internet data, or even just run a full system cleaner session. However, having a button that leads to a new menu, and being able to add a wide variety of commands to that that are preprogrammed by pulse way, then preselected by the user to be in that list. Then make sure it is open to custom API's for even more functionality.
  24. I am running PulseWay on my Mac laptop, running 10.10. Agent version 4.7.6. This doesn't happen all the time, but when it does it won't stop until I reboot the machine. About once a week, and I haven't figured out why yet, PulseWay's Helper crashes. When it does, launchd attempts to restart it. I then crashes less than a second later, and this goes on forever until I reboot. I've tried using launchctl to unload then reload the Daemon, but that is ineffective. The only thing that returns the system to normal is a full reboot. There is also a heavy load on system resources when this happens, as the crash reporter loads for every crash and slogs down the system. I'd really like some help with this issue. I have attached the crash dump file to this message, in hopes it might be useful in diagnosing the issue. As well as entries in the console log. 9/11/15 8:06:00.127 PM com.apple.xpc.launchd[1]: (com.pulseway.PulsewayHelper[11898]) Service exited due to signal: Segmentation fault: 11 9/11/15 8:06:00.127 PM com.apple.xpc.launchd[1]: (com.pulseway.PulsewayHelper) Service only ran for 8 seconds. Pushing respawn out by 2 seconds. 9/11/15 8:06:01.635 PM Pulseway[345]: checkServerForMessage: connection timeout 9/11/15 8:06:02.154 PM com.pulseway.PulsewayHelper[11912]: PulsewayHelper: Launched (uid: 0, euid: 0, pid: 11912) 9/11/15 8:06:02.154 PM com.apple.xpc.launchd[1]: (com.pulseway.PulsewayHelper[11912]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.pulseway.PulsewayHelper.mach 9/11/15 8:06:02.483 PM PulsewayHelper[11912]: PulsewayHelper: Pulseway 4.7.6 (2015063001) is starting... 9/11/15 8:06:02.820 PM PulsewayHelper[11912]: PulsewayHelper: Configuration loaded for account titanshadow 9/11/15 8:06:10.956 PM com.apple.xpc.launchd[1]: (com.pulseway.PulsewayHelper[11912]) Service exited due to signal: Segmentation fault: 11 com.pulseway.PulsewayHelper_2015-09-11-211920_Thom.crash
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