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Found 16 results

  1. Pulseway Client Portal now includes a built-in chat function that allows the end user to communicate directly with a technician. This can be started automatically as a step in a troubleshooter, or you can give users the option to start it directly themselves. A summary of the chat is recorded and can be sent to the technician. Automation Workflows: Run assigned patch policy Start patching systems as they get added to Pulseway using the new Run Assigned Patch Policy action, now available for the System Registered workflow trigger. Remote Desktop Improvements Introducing Adaptive FPS to deliver the optimum resolution for the current network connection, resulting in an enhanced user experience.
  2. BitDefender: In-product trial set-up, purchasing and provisioning now available We have made it easier to quickly get the EDR protection you need by making it possible to trial, purchase and provision Bitdefender AV, including EDR, from within the Pulseway RMM. Users can set up a free trial from the AntiVirus section of the WebApp, then purchase directly from the billing section. The new license can than be provisioned directly from the WebApp as well. Remote Control for macOS Performance Enhancements We have launched an improved Remote Control engine for macOS that delivers speed and performance enhancements. The latest release also introduces support for monitor selection.
  3. You can now trigger workflow executions from Performance Counter notifications and evaluate Name, Category and Instance in conditions to build even more customizable workflows for your IT processes.
  4. You can now create interactive, conditional troubleshooters that can be used to ask questions, provide answers, and run self remediation scripts and tasks based on user input. Pulseway's Client Portal can be used to standardize IT processes, empower end-users and reduce the workload on your support team.
  5. Some of the Mac computers in my Pulseway WebApp are showing older version then they currently have. For example a computer with the latest version 11.3.1 is showing as 10.16.0 Agent Vers ion is 8.4.1
  6. Hi Guys Is it possible to do RD sessions on Mac? What I mean is from my windows system. I don't see an RD tab on the mac client. Thanks in Advance....
  7. A Dark Mode option for both the RMM Web UI and PSA UI would be nice.
  8. Please expand the list of programs on 3rd Party Patch management. Some suggestions: Adobe Flash Amazon Corretto (Since Oracle Java is not free anymore) Dropbox Gimp Google Gsync (GSuite) K-lite Codec LibreOffice OpenVPN Thunderbird WhatsApp Desktop Client
  9. Hello, I have 2 Mac computers with 2 and 3 monitors, respectively. One of them has 2 identical monitors and when you ask to see screen for monitor 1 or monitor 2 (they are both shown as Dell E2210), I get the same image. The other one as 2 identical displays (shown as Philco) and a Panasonic Display. When I ask to seek the Panasonic screen, it displays correctly, but the images either Philco screen is identical. Hope this helps.
  10. After I enabled FileVault on my Mac, I can no longer reach it when it sleeps, with Pulseway. Before FileVault, I could just send a wakeup signal, but it doesn't work anymore. Is there any way around this?
  11. I'd love to see remote desktop for Mac OS added. Thanks, SCIT
  12. Hi, I'm not sure if this is a feature request or if there may be a solution already. Here's the specifics: A customer is using Filemaker Server and it relies on the httpd service which is Apache to connect the web form feed via PHP. It stops occasionally and it would be most helpful to get an alert when it does just like with Windows services. I looked at monitoring an Application in the Pulseway preferences but did not see one that I should select. The Filemaker consultant indicated that Filemaker installs it's own version of Apache and the restart command is: sudo /Library/Filemaker\ Server/HTTPServer/bin/httpdctl graceful which differs from the standard sudo apachectl -k start So this is either a feature request or help to know how the existing version of Pulseway for Mac and provide this monitoring. Thanks.
  13. I have been searching for a way to have my Mac Pro running 4D Server app notify me if the server app has "hung" or crashed outright. I am not a programmer, but simply a small business owner trying to stay on top of the systems we have. Having stumbled into Pulseway this week, I am so far impressed with its capabilities. It looks just like what I need! However, I could not find a way to tell it to notify me if my database app runs into trouble. The physical machine is extremely stable, but I am grateful for the notifications that Pulseway offers in terms of dismounting volumes, failing drives, etc. My one last need is to be notified if the server application hangs or crashes. I have identified the app in the Notifications/Applications panel: Send a notification when an application is closed. I then picked the 4D Server.app from the list. However, I was hoping there was a way to build a script that would let me know if the server was still up, but not responding. But not a programmer, like I said. Any suggestions would be greatly appreciated. Thank you!
  14. Hello, when will it be possible to collect the system logs for Mac systems? Thanks. Alex
  15. I would like to see a feature that you can create some basic custom commands. For instance, a button on the app that allows you to empty the trashcan, delete temporary files, clear Internet data, or even just run a full system cleaner session. However, having a button that leads to a new menu, and being able to add a wide variety of commands to that that are preprogrammed by pulse way, then preselected by the user to be in that list. Then make sure it is open to custom API's for even more functionality.
  16. I am running PulseWay on my Mac laptop, running 10.10. Agent version 4.7.6. This doesn't happen all the time, but when it does it won't stop until I reboot the machine. About once a week, and I haven't figured out why yet, PulseWay's Helper crashes. When it does, launchd attempts to restart it. I then crashes less than a second later, and this goes on forever until I reboot. I've tried using launchctl to unload then reload the Daemon, but that is ineffective. The only thing that returns the system to normal is a full reboot. There is also a heavy load on system resources when this happens, as the crash reporter loads for every crash and slogs down the system. I'd really like some help with this issue. I have attached the crash dump file to this message, in hopes it might be useful in diagnosing the issue. As well as entries in the console log. 9/11/15 8:06:00.127 PM com.apple.xpc.launchd[1]: (com.pulseway.PulsewayHelper[11898]) Service exited due to signal: Segmentation fault: 11 9/11/15 8:06:00.127 PM com.apple.xpc.launchd[1]: (com.pulseway.PulsewayHelper) Service only ran for 8 seconds. Pushing respawn out by 2 seconds. 9/11/15 8:06:01.635 PM Pulseway[345]: checkServerForMessage: connection timeout 9/11/15 8:06:02.154 PM com.pulseway.PulsewayHelper[11912]: PulsewayHelper: Launched (uid: 0, euid: 0, pid: 11912) 9/11/15 8:06:02.154 PM com.apple.xpc.launchd[1]: (com.pulseway.PulsewayHelper[11912]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.pulseway.PulsewayHelper.mach 9/11/15 8:06:02.483 PM PulsewayHelper[11912]: PulsewayHelper: Pulseway 4.7.6 (2015063001) is starting... 9/11/15 8:06:02.820 PM PulsewayHelper[11912]: PulsewayHelper: Configuration loaded for account titanshadow 9/11/15 8:06:10.956 PM com.apple.xpc.launchd[1]: (com.pulseway.PulsewayHelper[11912]) Service exited due to signal: Segmentation fault: 11 com.pulseway.PulsewayHelper_2015-09-11-211920_Thom.crash
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