https://forum.pulseway.com/rss/1-news-announcements.xml/Pulseway News RSS FeedenI just went through the process of updating the SSL Certificate on our Pulseway instance. The portal is working just fine and Pulseway Dashboard connects just fine. When trying to login to the instance on the Android app, all I get is the following error. SSO Authentication not available. I've cleared the cache and data on the Android App to see if that would fix it to no avail.Mon, 03 Aug 2026 14:35:31 +0000With the change in ESXI licensing model we are moving customers away from ESXi and implementing Proxmox solutions. Monitoring, however, is extremely limited in Pulseway so we'd like to see some improvements be made here. Most notably with things like direct monitoring of ZFS pools, disk smart status, OS updates etc.Fri, 31 Jul 2026 08:26:54 +0000I've created a tag and applied it to some devices. In device list or device management, when I filter for such tag those devices are displayed. Then I created a simple scope, based only on that tag. But when I list devices for that scope, the list is empty. This happens also for default scopes, such as "All windows computers".Tue, 28 Jul 2026 07:32:33 +0000Zendesk is moving away from API Tokens to OAuth and support has confirmed to me that this means api tokens and username/password based zendesk integrations will no longer work. Curious to know how Pulseway is handling that.Mon, 27 Jul 2026 15:28:43 +0000Hi all, Searched the forums but haven't found anything. Looking for scripts to monitor the status of a ZFS Pool on Proxmox and ideally a seperate script for monitoring SMART status as well.Mon, 27 Jul 2026 09:52:11 +0000Hi everyone, I'm currently managing a government information website that provides guides on official documents such as Police Clearance, NBI Clearance, and other application processes in the Philippines. One of the biggest challenges is keeping information updated whenever requirements, fees, or online appointment systems change. We're also looking at improving how we handle user enquiries, track website issues, and organise content update tasks more efficiently. Pulseway PSA seems like an interesting solution for managing recurring tasks and support workflows. Has anyone here used Pulseway PSA for managing website operations or content-related projects? I'd love to hear about your experience with ticket automation and project management. Any suggestions would be greatly appreciated. Thanks!Mon, 27 Jul 2026 06:32:31 +0000When I try to delete the device from organizations I get this error. There are no workflow activities. The device has no workflowFri, 24 Jul 2026 17:28:25 +0000Hello, I've installed the app from Google store, but when I launch it is different from what the help guide says: it only shows a field to insert the instance name. After I enter my instance name and submit the login, it returns an error that SSO authentication is not available... What's wrong with it?Wed, 08 Jul 2026 07:36:40 +0000Thu, 02 Jul 2026 18:27:03 +0000After last nights maintenance one of our windows 2019 servers is no longer connecting to our cloud instance. I have uninstalled and reinstalled the agent on the server and rebooted but the agent is still showing offline. When I click "Validate Registration" the titled error is shown. "Could not establish trust relationship for the SSL/TLS secure channel with authority error" I also noticed that the version of the agent installed is 9.4 and all our other servers are showing on 10.27. Even after a new downloaded agent and reinstalling it still shows as 9.4 Any ideas?Mon, 29 Jun 2026 14:47:53 +0000I have a new endpoint that shows online but when I go to the web console for it, the Remote Control options is completely missing. Not grayed out, it's just gone. We ran Windows Updates, rebooted, I made sure the reg key "HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\RemoteDesktopEnabled" is set to 1. I disabled the firewall. Other endpoints in the same Agent Group have Remote Control so I know it's not a policy issue either. It's on version 9.26 the latest, just like other endpoints. How could I best troubleshoot and/or resolve this?Fri, 12 Jun 2026 16:01:23 +0000Both my employer and one of our clients are experiencing this issue. I've written up a full report of the issue, in the following post. https://forum.pulseway.com/topic/5486-oauth-in-m365-change-the-fromreply-to-address/#comment-18207 Any assistance you can provide will be greatly appreciated. Thank you in advance.Fri, 05 Jun 2026 15:51:08 +0000I receive a lot of notifications in the Pulseway app that I want to keep. eventually In total, I get around 450 notifications. If I want to view the normal or elevated alerts, I have to scroll down quite a bit to see it. This is not neccesarry I think. A good solution would be that when you tick on the title (e.g. critical), the entire list of critical alerts collapses and you can see the elevated alerts straight away. When you tick again on the title, the list expands. This would apply to every title where you tick (critical, elevated, normal, low).Wed, 27 May 2026 11:02:09 +0000We have patch management setup for all our Windows Servers, when the patch policy runs it is supposed to create a restore point but it fails every time without fail. The history always shows Creating restore point failed. What would be causing this restore point to fail on every single machine?Mon, 18 May 2026 21:07:16 +0000Having an issue installing the Pulseway Agent on any laptop with Snapdragon. Any ideas?Mon, 27 Apr 2026 20:55:14 +0000For several days now, I can't download files from any device. See attached error.Wed, 08 Apr 2026 17:51:29 +0000Wed, 01 Apr 2026 13:26:17 +0000I just updated our Pulseway to OAuth for outbound email. Now instead of our dedicated do-not-reply email account sending out emails, all messages for the past few days from Pulseway have been using my own email as the from or reply to address. Is there a way to change that? We currently have those alerting emails create a ticket on our system but if it is from "me" then it creates havoc in that system.Tue, 24 Mar 2026 17:53:38 +0000Hi everyone, I’ve been using Pulseway to monitor and manage systems remotely, but recently I ran into some performance and compatibility questions that I can’t entirely figure out. In certain setups—especially when dealing with emulated software or media tools—system files and low‑level configurations can impact how smoothly everything runs. I found this site while researching BIOS and related system files, but I’m not totally sure how this relates to actual performance on monitored machines. Has anyone experienced issues where specific system files or BIOS configurations affected application performance or stability? Any tips on what to check first would be really helpful! Thanks in advance!Sun, 22 Mar 2026 11:15:07 +0000I am trying to setup Patch polices for MacOS, following this guide. Creating/editing Patch Management policies | Pulseway Help Center But in my policy, I don't see anything for MacOSWed, 18 Mar 2026 21:34:21 +0000how can i set the office Wifi as a trust wifi in the bitdefender endpoint security ? At present it is set to public in the Bitdefender endpoint Security for the laptops in the office.. preventing them from syncing with the server properly. helpFri, 13 Mar 2026 16:53:41 +0000I recently noticed on several Windows 11 endpoints that have automatically updated to version 9.25, I am getting constant "up and running" notifications through my Android app (which is on 9.24, the latest version). When I log on to the endpoints, I am unable to open Pulseway Manager right away since it seems to crash on its own. Once I go to Task Manager to kill the process tree, I'm able to open the app. I can't say if this happened with Windows 9.24 version of the app. For now, I have turned off the "Send a notification when the computer is started with priority: ", which seems to have mitigated the problem.Thu, 12 Mar 2026 22:46:48 +0000it would be great if we could a bit more granularity regarding how we are able to execute scripts. what i mean is if i create a script that needs to be run as logged on user, it would be great if i did not need to create a workflow just to have the option of "run as logged on user" but had the option directly on the devices when we decide we need run a remediation script an singular devices. because a lot of times creating a workflow forces us to target either all devices in the org, sites or by tags or even singular devices that we would need to change depending on how many devices we we would need to run the remediation script on - i feel like the options above is either to limited or too open usually but very good for large scale deployment of scripts across all devices which is why the option to select run as logged in user or system could be implemented on the device datasheet in device overview could be implemented that would be awesome - i dont think it should be too big of a hurdle eitherMon, 09 Mar 2026 06:47:06 +0000Hi, Do you know how to contact Pulseway PSA Support? I tried to send an email through this support@pulseway.com, but It did not go through. Me and my client has some issues with our PSA pulseway workflow. We need the expertise of Pulseway support team to help us out as early as possible.Sat, 07 Mar 2026 06:59:50 +0000Apologies if this is currently possible. To provide the background, my organisation takes a gentle approach to scheduling reboots. The reboot notification is configured to appear 23 hours before the scheduled reboot time providing users with ample time to reboot their computer before the scheduled time. Unfortunately, some users are still reporting it to be disruptive even with 23 hours grace. I suspect this might be to do with the language used by the notification prompt: it states "Your computer is about to reboot". Obviously, with 23 hours notice, "about to" isn't strictly accurate. A better message might be the following: " Your computer is scheduled to reboot at hh:mm dd/mm/yyyy Security patches have been installed on your computer which require a reboot. You can choose to reboot your computer now to avoid disruption tomorrow or you may snooze this notification and decide later. If you choose to do nothing, your computer will reboot in hh:mm:ss as scheduled." I appreciate this suggested message is best only for our organisation, so it would be helpful if it were possible to customize this notification.Fri, 06 Mar 2026 11:40:04 +0000