Installation & Configuration

Hi, Hopefully a very easy answer to this one. Just getting started on Pulseway and loving it so far. However, when I try to access StorageCraft ShadowProtect on my mobile app, it comes up with an error :- Agent Version: 0 Value cannot be null Parameter name: type Any hints on how to resolve this one? Many thanks

Hi There, I've just installed the enterprise server. I have installed the certificate for pulseway.mydomain.co.uk I've also added the CA to trusted roots. however in the server admin config - I'm getting this error when attempting to set the web server: I'm not too sure which FQDN I am supposed to enter here - I've tried pulseway.mydomain.co.uk and also the full PC Hostname FQDN? The certificate works from outside the network, and I can land on the web app sign in page without any cert error - however, the same error shows when trying to login: any help would be very much appreciated as I'm lost as what else to try! …

I installed Pulseway on Ubuntu 16.10 64 bit. It was success. I want only monitor HDD and CPU usage and Power off computer. I want disable other features in config.xml. How can I disable (I see mobile app) Users, Terminal, Scripts, Enter Maintenance Mode? Thanks!

after following this setup guild i am getting "-bash: /etc/init.d/pulseway: No such file or directory" looked inside that folder and did not see any pulseway scrips. is there another guild that i can follow that will be more helpful

vmware module cannot connect to vSphere 6.7.0a

Dear all, I've been trying to connect to my costumer but I had to resort to teamviewer (Ugh) because everytime I try to take over a computer I'm greeted with this error: The eventlog's are clean, the agent has been configured to allow remote desktop (downloaded additional components), the computer shows as online in my Pulseway Remote desktop manager. I tried this from both my laptop and my desktop, both are running Pulseway Remote desktop Version 5.0.0 build 124 Server is running 5.0.1 build 203 release 221 with a nice SHA2 certificate. Clients are also running 5.0.0 build 124 The error occurs when trying to connect to whichever computer. …

New Server - Win Srv 2012 R2 SQL Server 2016 Installation as per instructions. Seemed to go through without any errors. Just no web service. Nothing in IIS.. Nothing.. Turned off Firewall, just to test... No idea where/what to check.. Any ideas?

New Self Hosted Pulseway server.. Finally got up and running.. Now when adding agents, I'm unable to install extra modules, like Remote Desktop etc. See attached

Hi All, So im testing this out at home to see if this is something I would like to introduce to my work network. Where do I create an account, didnt ask me upon install. This was installed on 2008 r2. Thank you,

I have a Linux server with two attached USB drives. In the monitor it has the correct paths for each respective drive. However they are both reporting the same total drive space and free drive space for just one of the drives. The other drive which is a different sized drive is not being reported correctly. This happened about the time that the one drive that is not being reported correctly had a disconnect from the Linux server. Do not know what happened but I rebooted the server and it found the drive no problem. No issues with paths changing or anything. But now the monitor has the wrong drive vitals. Update: I have disconnected the drive physically,…

Hello, I have reinstalled my server. If I want to change something in the Pulseway Server Administrator, I get the following error: „The request failed with http status 404: Not Found.“ Can someone help me? Best regards Nikolaj Kinas

Hi. We are having a hosted Enterprise server. Then a device stops responding, we first get a notification after 20 minutes. Is it possible lover that time to - what about 5 minutes? Br, Martin.

How do I go about updating to the latest version of ENTERPRISE On Premise, do I need to also update the clients and is there a simple built-in way to do this if needed or is it needed?

How can I remove registered systems from my account since I can’t access to those systems?

I've read this blog here about 'setting up multiple user accounts'. I've not tested this out as yet - but what happens to the installed monitored agent if you delete a the user from the being a user of pulseway (i.e. the employee / contractor is terminated)... Does the agent still remain actively monitored? - or does it get lost? - or does the system not allow the deletion of the user until all agents responsible are moved to a new user? - Is there a clean handover? - or do we have to login to each monitored agent device and change credentials before the deletion of the user? Also - when you adopt a to allow multiple users across multiple agents... when it com…

PC Monitor Enterprise Server supports unlimited accounts allowing you to split the areas of responsibility within your team by allowing multiple monitoring accounts and the ability to "share" the monitored computers and notifications between the team members. To enable this feature start PC Monitor app on the monitored computer and press the "Change Account Details" from the Accounts tab. From the "Associated Accounts" tab you can share any computers with other accounts as read only or full access with or without notifications. You can add multiple entries for the same account sharing a subset of computers as read only and another subset with full access.

Hi, Currently on a trial on premise installation. Attempting to download additional module e.g SQL results in a failure error 302 found. We are behind a proxy server but the pulseway server is configured to use the proxy. Regards, Shane

Hi Folks I am going to demo RD to a customer. What settings do I use so that I (Admin) can access the customers W7 Pro PC but the customer can not access my Admin PC? Regards, D.

Hello Pulseway, I'm getting this error message on my pulseway enterprise server. If followed the instructions from the PDF for HTML5. There was no endpoint listening at https://......./WebApp.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details. Please help. Kind regards, Dave Ruiters

Starting this morning we received the following error: Web Service Error The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. Nothing is currently able to connect to the Pulseway server. It is hard to diagnose as I'm not able to find any log files for Pulseway anywhere to help narrow down what may be causing this. Any ideas on what may be going or where I can find some log files?

I would like to find out what the easiest way would be to migrate an Enterprise Server with users, settings and all logs from 1 server to a new instance of MS Windows.

I cant seem to edit this on the email notifications section should I do this somewhere else or is there something I need to enable?

Hello Pulseway forum. I have made an dedicated server installation, an it is up and running. Ive installed on port 8080, i know that is not standard, but 443 was in use. i have altered the settings in IIS to port 8080, and my phone clients is connecting fine to this port. Trying to get my browser to login on this port, i get an error (HTTP Request Error Status Code: 0) when i have to enter user and pass, it is working locally, but not externally. (if i enter wrongg user or pass, it says it is wrong) have i missed any settings? thanks //Rasmus

I have Pulseway installed on some of my servers a couple of which are DC's and backup servers how ever under notifications and the server modules tab all the options are grayed out?

I have recently installed Pulseway, and it has been working fine for the last week or so. However, last night the server installed a host of Microsoft patches, and rebooted. Now I get the error above emailed to me four times a minute, with the following content: System.Exception: File not found at MM.Monitor.WebService.DbFactory.() at MM.Monitor.WebService.DbFactory() I have had to shut down the server in order to stop my mail box filling up, and was wondering where I need to be looking in order to resolve this error. Regards, Andy