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  1. After a fresh install on Windows 10, the Pulseway Agent installs, but does not allow me to sign in. When opening the application, I am greeted with this screen When I click on "Register System" I am greeted with this screen After entering my Username and checking the box "I do not have an instance name", I get this error message I have re-installed multiple times, tried to manually start the service in services.msc, which gives me this error I have also made sure my PC is up to date, currently running Windows 10 Home build 19045.2546. Any ideas why I might be seeing this error message/ why the Password field is greyed out? Thanks Jack
  2. Hi, I'm trying to register my system after installing pulseway on windows 10. However, due to some unknown reasons, the password field is disabled. This is very strange as I never experienced this in the past. Any help would be appreciated. Regards
  3. Bring IT Documentation in your daily workflow through the IT Glue integration. Within the system details screen you can now access asset information, related documents, and related passwords for the matching IT Glue configuration.
  4. You can now discover computers from Active Directory through the Discovery & Deployment probes if they are a domain member. Additionally, you can now deploy the Pulseway Windows Agent through Group Policy Objects for all domain-joined computers or for just a selection of Organizational Units. This will automatically enrol newly added computers in Active Directory to Pulseway and place them in the correct Agent Group which in turn will apply the endpoint monitoring policies, optionally install an antivirus product, and start managing operating system and 3rd party patches too.
  5. We had a user who somehow got upgraded to Windows 11 over the weekend. She swears she didn't click on the update to 11 icon in the taskbar. In Pulseway, our patch policy she is assigned is set to install all updates including Optional. When I look on my Win10 laptop under Windows Updates > Optional, Win 11 is in the list. Does this mean users will get upgraded? If so, everyone needs to be aware. Pulseway, anything in the works to block this? I'm not afraid of 11, I just want to roll it out in a more managed way esp since we have to upgrade SSLVPN client after upgrade to 11.
  6. The latest update for the All Systems page is packed with new features focused on productivity and user experience. Multi-tab support for Systems With the new support for tabs you can easily switch back and forth different views and effortlessly multitask between systems. Create shortcuts for your Favorite actions You can now pin your most used modules and create shortcuts to further enhance your productivity. Updated Search Experience & General User Interface Continuing our efforts to deliver a simple and intuitive user interface, we have redesigned our search experience and modernized the overall look and feel of the All Systems page.
  7. Further user interface improvements to four additional pages: Patch Management Policies Page Antivirus Policies Page Antivirus History Page Account Overview Page
  8. With the 8.8.9 Linux Agent, you can now install Pulseway on ARM64-based devices (Raspberry Pi 3 and 4).
  9. We've greatly reduced the amount of time required to start remote control sessions from the WebApp allowing you to get to the endpoints without delay.
  10. It would be great (save me a lot of time) if, when downloading the custom Windows agent installer, there was an option to specify if the installer should create shortcuts or not. IOW, in addition to selecting the organization, site and agent group, there would also be an option (true/false) for "create program shortcuts" (or similar).
  11. After receiving a verification on my phone I get this nasty gram. So far: .Net 4.0 install was blocked because a later version was already installed. So I don't think it is a .net version issue. Any help would be appreciated. --Tim I blocked out the server name to keep it annonymous I blocked out the server name to keep it anonymous. Also, please ignore the localhost:8443 page. It is irrelevant as far as I know.
  12. In order to import a Pulseway configuration file you need to start PCMonitorManager (Pulseway Manager) from Pulseway's installation directory with the following parameters: PCMonitorManager.exe /config=C:\Configuration\NoPassword.pcmcfg If the exported configuration file contains the account details then you need to provided the configuration password as well: PCMonitorManager.exe /config=C:\Configuration\WithPassword.pcmcfg /configpassword=s3cr3tpassw0rd Note: The PCMonitorManager will not provide any console output or custom exit codes based to indicate the success of the operation.
  13. Hi all, I recently did a clean upgrade to Windows 10 on 2 WKSTs previously running Windows 7 with Pulseway installed. I am now at a loss as to how to re-add these units to my Pulseway instance. I see they are still showing up in the “Deployment Successful” tab under “Discovery & Deployment”. Is there a way to re-add these units without manually installing the Pulseway app on these WKSTs?
  14. Hi there, I have installed Pulseway on 2 PC's and according to my subscription page. I get 2 free licences. I was using Pulseway quite successfully last night till I received an email saying I had reached the Notification limit and to remove this limitation I should consider getting a subscription. I have logged on today to try and purchase a subscription for 2 licences as luckily that is all I need at this stage but due to it saying the first 2 agents are free I can't purchase a full subscription for just 2 licences How can I get unlimited notification for my 2 free licences?
  15. I had installed Pulseway and then wanted to delete it but I was not able to find Pulseway in the control panel uninstall feature and so I tried manually uninstalling files but that also did not work. I tried running the .msi installer again but an error came up saying that Pulseway is already installed but it still was not showing up. Please help me with this.
  16. After playing around in my trial account for a bit, I have a few suggestions regarding policy configuration. Allow the creation of policies that inherit settings from other policies and track which settings were overridden. This would allow MSPs to create one or two "Global" policies (Servers/Workstations) as a base, and then create individual policies (for each client) that inherit settings from those global policies. Allow overrides to policy settings on specific systems, track which systems have policy overrides in place, and allow reverting the overrides to the policy defaults. Allow attaching scripts/tasks to policies to run during on-boarding (as in, when the Pulseway agent is initially installed). Instead of having separate Patch Management policies, group those settings with the System policies so they can be applied all at once. Alternatively, allow attaching Patch Management policies to System policies.
  17. Would love a way to silently install and run Dell command update utility to Dell endpoints to keep drivers up to date, as Dell are frequently rolling out driver updates. Has anyone been able to make this work for them? I've looked into it and found some sample scripts on reddit to try and edit and test. the problem I have is getting dell command update to install first, then getting the configuration file out to the required computers that need it, then running the update silently. If someone has managed to get this working, I would love to see how you did it, or kindly ask for some sample scripts to work with? Any assistance would be greatly appreciated.
  18. I am attempting to install pulseway on my raspberry pi 3b+, and have downloaded and installed the correct file from the pulseway website, and made sure that my openssl libraries are up to date and correctly setup. I followed through with the given installation instructions and repeatedly the pulseway service is unable to be started. When executing the command sudo systemctl start pulseway, the command works and presents no errors. Upon checking the app or the list of all services, however, pulseway is not shown as a service and there is no devices connected to the app. See the attached images for the output of sudo systemctl status pulseway
  19. after following this setup guild i am getting "-bash: /etc/init.d/pulseway: No such file or directory" looked inside that folder and did not see any pulseway scrips. is there another guild that i can follow that will be more helpful
  20. Hi there! I am looking for a way to install a custom MSI pakage that I built on my endpoints via a script. I have the MSI package on my website. I need the script to download the MSI from my website, then execute in silent mode. Thank you!!
  21. Hi, I installed Pulseway Agent on my RPI like they said on the Website. I went to the "config.xml" and entered my Username and Password. When I now go back to the Website it just showes "No systems monitored. Download and install the agent on the systems you want to monitor." I did everything like they said on the Website. I also googled and found out you have to install some SSL stuff, so I typed the command they said on the forum (sudo apt-get install ca-certificate) and the Console just says, that the Package "CA-Certificate" could not be found. What did I do wrong?
  22. Hi there, We are using both PSA and RMM from Pulseway. In the last few weeks we are experiencing some weird behavior between PSA and RMM. We don't use the and never set up the integration, but after we delete the settings both in PSA and RMM, it still comes back. It is irritating us enormously and the support isn't helpful after creating several tickets. I hope someone can help us with this issue. King regards, Tim Roewen
  23. When installing the pulseway agent on my Debian Version 9.4 X64 proxmox VE 5.2-1 server I get the following. I have restarted the server 3 times now after each install attempt - I can't figure out where the log is located. An error occurred while starting Pulseway service. Please see log for more details. Here is the steps that I did to get started... root@Dell-R610:~# wget https://www.pulseway.com/download/pulseway_x64.deb root@Dell-R610:~# dpkg -i pulseway_x64.deb root@Dell-R610:~# pulseway-registration Would you like to register or unregister the system? [1] Register System [2] Exit Enter selection: 1 Please enter a username: ******** Please enter the password: ******* Use custom server? [y|n] n 1 organization found. Please select the organization [1] sesinet Enter selection: 1 1 site found. Please select the site [1] sesinet_site Enter selection: 1 1 agent group found. Please select the agent group [1] sesinet Enter selection: 1 Check if the config.xml exist ... Configuration file not found. Check if the config.xml.sample exist ... Create a new config.xml file based on config.xml.sample New config.xml successfully created. Update the configuration file... Config file updated successfully! Do you want to start Pulseway service? [y|n] y An error occurred while starting Pulseway service. Please see log for more details. I also tried to make the config file myself. Replacing it with the one form ( https://my.pulseway.com/main/setup/guide )
  24. I have installed Pulseway on my unraid server and it has ben working great. I can monitor everything and shutdown/restart the machine. However, wake on lan is not working at all. I have enabled it in the BIOS and in the OS. I can wake the machine using my router, but not with the Pulseway app. In the config.xml file I have WoWAN set to true and the port to 9 (also tried 50000) and it still doesn't work. Is there something I am missing? P.S. I also have a Windows machine that has WOW working perfectly. Thank you for your help.
  25. I am trying to a WR to one of my client pc's. I have purchased the licence from within the pulseway web app. Where do I find the licence key / number ? I all ready have one client installed so their is no option to select trial again...... Also their is no "Trial Site" in the WR console to correspond to my in app WR purchase?
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