Thank you

When attempting to repair it, get the message "This action is only valid for products that are currently installed."

Unable to stop services as they're not present in Services, as per the article https://intercom.help/pulseway/en/articles/964192-error-1001-the-specified-service-already-exists.

Deleting the folder "C:\Program Files\Pulseway" doesn't fix the issue either.

Tried running "Get-ItemProperty "HKLM:\Software\Microsoft\Windows\CurrentVersion\Uninstall\*" | Where-Object {$_.DisplayName -eq "Pulseway"}" and then the uninstall string as per this article, didnt work.

Tried replacing extracting the https://updates.pulseway.com/update.zip onto the install folder, still unable to uninstall it as I get the exact same error messages.

Please help.

Is there anyone succeeded on making On Premise Pulseway to run using Proxy server.

I'm looking for more information on how to setup this feature. "1-Click" button in the Remote Control client. I assume this pulls embedded passwords from itglue, however this isnt working for me. "Pulseway Remote Control, No credentials found."

My Enterprise server is stuck at version 8.4.0

I Already re-installed the pulseway enterprise server update. Version: 4.7.5

See Logs:

6/21/2022, 14:30:03.107: Pulseway Enterprise Server Update ver. 4.7.5
6/21/2022, 14:30:03.107: Service started.
6/21/2022, 14:30:08.123: Reading database settings...
6/21/2022, 14:30:08.279: Reading database settings complete, current version found: 319
6/21/2022, 14:30:08.294: Checking for updates...
6/21/2022, 14:30:08.935: Server is up to date.

How can i upgrade my enterprise servers to the newste version 8.11.2 ?

We have a deployment with around 200 endpoints based on various customer sites. Corporate have informed us that we are required to decommition the current domain name and move to a new one.

Please could someone advise how we could move to a new domain (URL), without breaking the current endpoints we have configured, withought manually re-installing each one individually!

Is there a way for this to be pushed to all current endpoints?

Many Thanks

I have actually contacted the support several times in order to have a migration procedure of our pulseway server. Unfortunately I have no feedback since... 

So I come to ask you. To be a little clearer on our need and our situation I will make you a small report of the current situation.

So we currently have a machine on AWS that runs with our pulseway server on it, the database is on the same machine.

Our requirement is as follows:
We want to migrate the server to another AWS machine but we want the SQL database to be stored elsewhere on an AWS service to have a notion of DRP.

Is there anyway to configure Pulseway to use a FQDN?

We are using Pulseway Enterprise Server as SaaS. One of our servers is restricted both inbound and outbound for the traffic it can handle by our firewall, but we want to be able to communicate with Pulseway for monitoring. Do you have a list of host names or IP addresses that we can allow in our firewall so it can communicate? I can see from previous posts if we allow HTTPS it should communicate but we would like to lock down the source and destination ports for security purposes. We've done some packet monitoring but we are getting various server responses back (for example load balancing servers) so I want to make sure we accept all Pulseway connections.

Thanks

Does anyone know if the PSA is able to be on - premis as well as the RMM part?

Thanks

Getting used to, and liking, version 6. It's good to be able to apply policys to systems within Groups. However, as a lot of my clients are small, I have lots of small Groups. Is there a way to apply a policy, or individual setting to machines in more than one group e.g. applying to a scope for instance.

At the moment it's time consuming to make a change in each group.

Sorry - think this may have gone to wrong section...I'm not using Enterprise Server.

I really would love some help

<?xml version="1.0" encoding="utf-8"?>
<config xmlns="http://www.pulseway.com/linuxconfig">
    <!--Pulseway Linux Monitoring Agent - pulseway.com -->
    <!--Account Information
    - Username: your Pulseway username
    - Password: your Pulseway password (the plain password will be automatically encrypted the next time the Pulseway service starts)
    - UseCustomServer: enable this option only if you have a dedicated Enterprise Server assigned to your account
    - CustomServerAddress: your Enterprise Server address
    - Token: Pulseway Agent Group token-->
    <Account Username="" Password="" UseCustomServer="false" CustomServerAddress="" Token="eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJqdGkiOiJlMDA5MzcyNC02ODk5LTRiMTItOTIxYS0yYTE1YTc2ZGZjMjQiLCJ1c3IiOiJicnV2ZGJhc3NtYW4ifQ.WXScAVAM5eQeE_ZkKyFKGAkHHNOnPRNv_uCwAu0_8u0"/>
    <!--Computer Information
    - Name: computer name used for display and listing (by default the Linux computer name will be used)
    - Group: commputer group name-->
    <ComputerInformation Name="StarKiller" Group="Server"/>
    <!--System Commands-->
    <AllowedCommands>
        <Restart Allowed="true"/>
        <ShutDown Allowed="true"/>
        <PowerOff Allowed="true"/>
        <Suspend Allowed="false"/>
        <Hibernate Allowed="false"/>
    </AllowedCommands>
    <!--Monitored Services-->
    <MonitoredServices>
        <!--Service
      - Name: service name
      - DisplayName: friendly name used for display
      - IsDaemon: 'true' if the monitored service is a daemon and 'false' if the monitored service is a process
      - DaemonType: system management daemon type: NONE, SYSVINIT, UPSTART or SYSTEMD
      - Path: path of the monitored service (this is used when the monitored service is a process)
      - StartParameters: parameters used to start the monitored service (this is used when the monitored service is a process)
      - CanBeStopped: 'true' or 'false'-->
        <Service Name="cups" DisplayName="CUPS Service" IsDaemon="true" DaemonType="SYSVINIT" Path="" StartParameters="" CanBeStopped="true" Enabled="false"/>
        <Service Name="ntpd" DisplayName="NTPD Process" IsDaemon="false" DaemonType="NONE" Path="/usr/sbin/ntpd" StartParameters="-p /var/run/ntp/ntpd.pid -g -u ntp:ntp -i /var/lib/ntp -c /etc/ntp.conf" CanBeStopped="true" Enabled="false"/>
        <Service Name="sshd" DisplayName="SSH Daemon" IsDaemon="true" DaemonType="SYSVINIT" Path="" StartParameters="" CanBeStopped="true" Enabled="true"/>
        <Service Name="SuSEfirewall2.service" DisplayName="SuSE Firewall Service" IsDaemon="true" DaemonType="SYSTEMD" Path="" StartParameters="" CanBeStopped="true" Enabled="false"/>
        <Service Name="plexmediaserver" DisplayName="Plex Media Server" IsDaemon="true" DaemonType="SYSVINIT" Path="" StartParameters="" CanBeStopped="true" Enabled="true" />
        <Service Name="transmission-daemon" DisplayName="Trasmission" IsDaemon="TRUE" DaemonType="SYSTEMD" Path="" StartParameters="" CanBeStopped="true" Enabled="true" />
        <Service Name="x11vnc" DisplayName="X11 VNC with StarKiller service" IsDaemon="true" DaemonType="SYSVINIT" Path="" StartParameters="systemctl start x11vnc.service" CanBeStopped="true" Enabled="true" />
        <Service Name="sabnzbdplus" DisplayName="SABnzbd+" IsDaemon="TRUE" DaemonType="SYSTEMD" Path="" StartParameters="" CanBeStopped="true" Enabled="true" />
    </MonitoredServices>
    <!--SSL Certificates and Web Sites-->
    <Web>
        <!--SSL Certificates-->
        <Certificates>
            <!--Certificate
        - Server: server name or IP address
        - Port: server port-->
            <Certificate Server="google.com" Port="443" Enabled="false"/>
            <Certificate Server="microsoft.com" Port="443" Enabled="false"/>
        </Certificates>
        <!--Web Sites-->
        <WebSites>
            <!--WebSite
        - Url: web site Url
        - Type: method used for testing the web site - HEAD or GET
        - Name: name used for display-->
            <WebSite Url="http://www.google.com" Type="HEAD" Name="Google (using HEAD)" Enabled="false"/>
            <WebSite Url="http://www.intel.com" Type="GET" Name="Intel (using GET)" Enabled="false"/>
        </WebSites>
    </Web>
    <!--Network-->
    <Network>
        <!--Ping
      - Server: server IP address or hostname-->
        <Ping Server="8.8.8.8" Enabled="false"/>
        <!--Ports-->
        <MonitoredPorts>
            <!--Port
        - Type: TCP or UDP
        - Number: port number
        - Name: port name
        - Address: computer name or IP address (for UDP only localhost or 127.0.0.1 are valid)-->
            <Port Type="TCP" Number="80" Name="Google (port 80)" Address="www.google.com" Enabled="false"/>
            <Port Type="TCP" Number="443" Name="Google (port 443)" Address="www.google.com" Enabled="false"/>
            <Port Type="UDP" Number="53" Name="DNS" Address="127.0.0.1" Enabled="false"/>
        </MonitoredPorts>
        <!--Network Interfaces-->
        <NetworkInterfaces>
            <!--Interface
        - Name: interface name-->
            <Interface Name="enp3s0" Enabled="true"/>
            <Interface Name="lo" Enabled="true"/>
            <Interface Name="tun0" Enabled="true"/>
        </NetworkInterfaces>
        <!--Wake on WAN
      - Port: port number on which the wake packet will be sent-->
        <WoWAN Port="9" Enabled="false"/>
    </Network>
    <!--File Browsing-->
    <FileBrowsing Enabled="true"/>
    <!--Notifications (supported notification priorities: 0-Critical, 1-Elevated, 2-Normal, 3-Low)-->
    <Notifications>
        <!--Send a notification when the computer is offline-->
        <WhenOffline Enabled="true"/>
        <!--Send a notification when the computer is online-->
        <OnOnline Priority="2" Enabled="false"/>
        <!--Send a notification when the computer is shutting down-->
        <OnShutdown Priority="0" Enabled="true"/>
        <!--Send a notification when a user logs in-->
        <UserLogsIn Priority="2" Enabled="false"/>
        <!--Send a notification when a user logs out-->
        <UserLogsOut Priority="3" Enabled="false"/>
        <!--Send a notification when the available memory is below a certain percentage (between 10 and 90) for a number of minutes (between 1 and 120)-->
        <MemoryLow Priority="1" Percentage="10" Minutes="1" Enabled="true"/>
        <!--Send a notification when the CPU usage is above a certain percentage (between 10 and 90) for a number of minutes (between 1 and 120)-->
        <HighCpuUsage Priority="1" Percentage="90" Minutes="5" Enabled="false"/>
        <!--Send a notification when the CPU usage is below a certain percentage (between 10 and 90) for a number of minutes (between 1 and 120)-->
        <LowCpuUsage Priority="2" Percentage="10" Minutes="5" Enabled="false"/>
        <!--Send a notification when a port is closed for a number of minutes (between 1 and 120)-->
        <PortClosed Priority="1" Minutes="1" Enabled="false"/>
        <!--Send a notification when a service has stopped for a number of minutes (between 1 and 120)-->
        <ServiceStopped Priority="1" Minutes="1" Enabled="true"/>
        <!--HDD Free Space - send a notification when a HDD free space is low
      - Percentage: the free space percentage (between 10 and 90)
      - Path: the mount path-->
        <LowHDDSpace>
            <Hdd Percentage="10" Path="/" Priority="0" Enabled="true"/>
            <Hdd Percentage="20" Path="/home" Priority="1" Enabled="true"/>
        </LowHDDSpace>
        <!--Send a notification when the public IP address has changed-->
        <IpChange Enabled="true"/>
        <!--Ping Responses-->
        <PingResponses>
            <!--PingResponse
        - Address: IP address or hostname    
        - Milliseconds: a response value that defines a slow ping response
        - Minutes: for how many minutes should the condition stay activated before a notification is sent
        - PriorityOnSlowResponse: notification priority for the slow response notification
        - PriorityOnNoResponse: notification priority for the no response notification
        - Alias: display name -->
            <PingResponse Address="10.10.10.2" Milliseconds="50" Minutes="15" PriorityOnSlowResponse="1" PriorityOnNoResponse="1" Alias="Printer" Enabled="false"/>
            <PingResponse Address="10.10.10.1" Milliseconds="50" Minutes="10" PriorityOnSlowResponse="0" PriorityOnNoResponse="0" Alias="Router" Enabled="false"/>
        </PingResponses>
        <!--Send a notification when a SSL certificate is about to expire or has expired
      - Days: Number of days before the certification expiry date-->
        <SSLCertificateExpiration Days="15" Priority="0" Enabled="true"/>
        <!--Send a notification when a web site is not available
      - Minutes: Number of minutes the web site has not been available-->
        <WebSiteNotAvailable Minutes="1" Priority="0" Enabled="true"/>
    </Notifications>
    <!--Send a copy of every notification to a syslog server
      - Server: Hostname or IP of the syslog server
      - Port: Port of the syslog server-->
    <SyslogServer Server="127.0.0.1" Port="514" Enabled="false">
        <!--Send a status report to the syslog server
        - ReportInterval: Status report send interval (in minutes)-->
        <SendStatusReport ReportInterval="5" Enabled="true">
            <!--Should the report include the processor usage-->
            <IncludeProcessorUsage Enabled="true"/>
            <!--Should the report include the memory usage-->
            <IncludeMemoryUsage Enabled="true"/>
            <!--Should the report include the disk space usage-->
            <IncludeDiskSpaceUsage Enabled="true"/>
            <!--Should the report include the logged in user count-->
            <IncludeLoggedInUsersCount Enabled="true"/>
            <!--Should the report include the network usage-->
            <IncludeNetworkSpeed Enabled="true"/>
            <!--Should the report include the ping round trip times-->
            <IncludePingRoundtripTime Enabled="false"/>
            <!--Should the report include the ping response times-->
            <IncludePingResponses Enabled="false"/>
            <!--Use a different Syslog Server for status report
              - Server: Hostname or IP of the status report custom server
              - Port: Port of the status report custom server-->
            <StatusReportUseCustomServer Server="127.0.0.1" Port="514" Enabled="false"/>
        </SendStatusReport>
    </SyslogServer>
    <!--Maintenance Mode (when the computer is in maintenance mode no notifications will be sent)-->
    <MaintenanceMode Enabled="false"/>
    <!--Proxy Server Settings
    - Host: proxy server IP addressor hostname
    - Port: proxy server port
    - User: proxy server user (optional)
    - Password: proxy server password (optional)-->
    <Proxy Host="proxy.secureconnect.me" Port="7070" User="#user_name" Password="#password" Enabled="true"/>
    <!--Set Pulseway to install new updates automatically-->
    <AutoUpdate Enabled="true"/>
</config>

Can I get away with SQL Express and how much diskspace is required on the server?

Hopefully a very easy answer to this one.  Just getting started on Pulseway and loving it so far.

However, when I try to access StorageCraft ShadowProtect on my mobile app, it comes up with an error :-

Agent Version: 0

Value cannot be null

Parameter name: type

Any hints on how to resolve this one?

Many thanks

I've just installed the enterprise server. 

I have installed the certificate for pulseway.mydomain.co.uk 

I've also added the CA to trusted roots.

however in the server admin config - I'm getting this error when attempting to set the web server:

I'm not too sure which FQDN I am supposed to enter here - I've tried pulseway.mydomain.co.uk and also the full PC Hostname FQDN?

The certificate works from outside the network, and I can land on the web app sign in page without any cert error - however, the same error shows when trying to login:

any help would be very much appreciated as I'm lost as what else to try!

Thanks!

I want only monitor HDD and CPU usage and Power off computer.

I want disable other features in config.xml.

How can I disable (I see mobile app) Users, Terminal, Scripts, Enter Maintenance Mode?

Thanks!

looked inside that folder and did not see any pulseway scrips. is there another guild that i can follow that will be more helpful