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Paul

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Everything posted by Paul

  1. Hi Gary, You can install the agent without showing any shortcuts and without showing up in the list of programs by running the installer as a separate user on the client's machine and selecting at the installation to install for the current user only. Additionally you don't need to stop users from running the program because you can protect the configuration with a passcode by clicking on the "prevent configuration changes" (or similar text - can't remember the exact wording ) textual link from the bottom left corner of the agent. -Paul
  2. Hi Kevin, We're excited to let you know that we will continue to integrate with more antivirus products and ESET is very well regarded on our wish list. I'll update this thread when I have an update. -Paul
  3. Please send an email to support@pulseway.com so they can pull up your account and review it. We can't disclose license and billing information over the forums. -Paul
  4. Do you need it uninstalled or you want to continue using it on the machine? -Paul
  5. Hi Nathan, That's odd, try restarting the service by running the following PowerShell command: Restart-Service Pulseway -Paul
  6. Paul replied to Digital's topic in Mac
    Hi there, Welcome to the Pulseway community! Unfortunately I can only provide ETAs for the entries on the Roadmap over here: -Paul
  7. Hi guys, The new roadmap system didn't work out so we've restored the forum post: -Paul
  8. But do these machines report that windows updates are available in the mobile / web app? -Paul
  9. Hi Digital, You need to login to your webroot console (https://my.webrootanywhere.com) and copy a site key to install the Webroot endpoint agent in the WebApp. -Paul
  10. Hi guys, We are still investigating the "Illegal instruction" issue. We appreciate your patience on this matter. -Paul
  11. No, you can't edit a computer's name from the WebApp yet but it will be possible in the future. Right now you can install on your PC an app called Pulseway Dashboard and from it you can remotely edit the computer name of online Windows monitored systems. -Paul
  12. Hi Ross, You can edit the display name of a monitored system in Pulseway without changing the computer name by opening the Pulseway Manager app and edit the Computer Name setting. -Paul
  13. Hi there, This isn't possible at this time but it's a great idea. We'll definitely consider this for a future release. As for hyperlink items this is already on our todo list . -Paul
  14. Paul replied to plkjnht's topic in General
    To further detail Chris's reply, all processes that are launched from the terminal or powershell console will execute in the same user session as the Pulseway service, called "session 0". This user session is isolated from the others for security reasons meaning that even if an application has a GUI, you will not be able to see it in your session's desktop. You could try to invoke the GUI process using PSExec specifying the required arguments to interact with the desktop (PSExec runs apps by default in the console session so you will be able to see the GUI). It's also worth noting that you want to skip the EULA by specifying the command line argument as Pulseway will not be able to click on the "Accept" button in the GUI form that pops up. -Paul
  15. Hi David, Check out this KB article on where you can find the username and password: https://intercom.help/pulseway/antivirus-and-endpoint-protection/troubleshooting/where-can-i-find-the-username-and-password-for-antivirus. -Paul
  16. Hi, Warrantymaster only supports the Team plan at this time however I think that they will be supporting the Pro plan too. -Paul
  17. It's not ready yet. We're still working on it . -Paul
  18. Hi Andy, Pulseway doesn't do any DNS monitoring at this time. I'd recommend you to take a look at MX Toolbox's offering (not affiliated with Pulseway). -Paul
  19. Hi Clive, We estimate that this will go out on Q1 2018. -Paul
  20. We've pushed the update to all our servers resolving this issue. Thanks again for your report. -Paul
  21. Hey @leendertvdk, Thank you for your report. This is indeed a bug which I have now corrected and it will be included in the next release. I'll let you know when this is released. -Paul
  22. Hi @leendertvdk and @Martin_T, That's correct, we return 503 when you have reached the rate limits for the RESTful API or when we restart the backend services and they are still initialising. -Paul
  23. Paul replied to Aspect's topic in General
    Hi @Aspect, Thanks for sharing it with the rest of the community. I'd like to add the following website from Microsoft as well: https://gallery.technet.microsoft.com/scriptcenter. -Paul
  24. You can right click on the list of monitored services and click on the "Select automatically started services". -Paul
  25. Paul replied to MattR's topic in General
    Hi @MattR, Check out this website: http://www.apc.com/ie/en/tools/download/index.cfm and search for the SFPMIB423 part number. You should be able to import the MIB files into an MIB Browser such as this: https://www.manageengine.com/products/mibbrowser-free-tool/download.html and from there you should be able to establish which OIDs you want to monitor in Pulseway and what are the possible values (so you can setup notifications). Here is an example on how to configure the SNMP server module in the Pulseway Windows agent: https://intercom.help/pulseway/agents/snmp/how-to-configure-the-raid-monitoring-via-snmp -Paul

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