Everything posted by Paul
- Webroot Stuck at "Installing"
- Remote Desktop On Mac
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Roadmap post is gone?
Hi guys, The new roadmap system didn't work out so we've restored the forum post: -Paul
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Spotty Windows Update notifications
But do these machines report that windows updates are available in the mobile / web app? -Paul
- Webroot Help Please .....
- Error on Debian 9.1 Stretch
- Add Alias to device name
- Add Alias to device name
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Display Image
Hi there, This isn't possible at this time but it's a great idea. We'll definitely consider this for a future release. As for hyperlink items this is already on our todo list . -Paul
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aaaaa
To further detail Chris's reply, all processes that are launched from the terminal or powershell console will execute in the same user session as the Pulseway service, called "session 0". This user session is isolated from the others for security reasons meaning that even if an application has a GUI, you will not be able to see it in your session's desktop. You could try to invoke the GUI process using PSExec specifying the required arguments to interact with the desktop (PSExec runs apps by default in the console session so you will be able to see the GUI). It's also worth noting that you want to skip the EULA by specifying the command line argument as Pulseway will not be able to click on the "Accept" button in the GUI form that pops up. -Paul
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Kaspersky License
Hi David, Check out this KB article on where you can find the username and password: https://intercom.help/pulseway/antivirus-and-endpoint-protection/troubleshooting/where-can-i-find-the-username-and-password-for-antivirus. -Paul
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warrantymaster.com
Hi, Warrantymaster only supports the Team plan at this time however I think that they will be supporting the Pro plan too. -Paul
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Roadmap post is gone?
It's not ready yet. We're still working on it . -Paul
- Changes to DNS
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Add performance counters when using the Dashboard
Hi Clive, We estimate that this will go out on Q1 2018. -Paul
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message counter not working
We've pushed the update to all our servers resolving this issue. Thanks again for your report. -Paul
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message counter not working
Hey @leendertvdk, Thank you for your report. This is indeed a bug which I have now corrected and it will be included in the next release. I'll let you know when this is released. -Paul
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Cannot perform database operation
Hi @leendertvdk and @Martin_T, That's correct, we return 503 when you have reached the rate limits for the RESTful API or when we restart the backend services and they are still initialising. -Paul
- Need scripts?
- Service rules and automation
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UPS Monitoring
Hi @MattR, Check out this website: http://www.apc.com/ie/en/tools/download/index.cfm and search for the SFPMIB423 part number. You should be able to import the MIB files into an MIB Browser such as this: https://www.manageengine.com/products/mibbrowser-free-tool/download.html and from there you should be able to establish which OIDs you want to monitor in Pulseway and what are the possible values (so you can setup notifications). Here is an example on how to configure the SNMP server module in the Pulseway Windows agent: https://intercom.help/pulseway/agents/snmp/how-to-configure-the-raid-monitoring-via-snmp -Paul
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Make new Notifications rules
Hi @vebaev, The "Server Admin" section is only available when you are on the Team plan (basically you have a dedicated Pulseway instance which you can control). Changing the agent configuration from the WebApp is something that we have planned for early Q1 2018. It's going to be awesome . -Paul
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Eset Remote Administrator Connection Difficulties
Hi Jaapyse, We didn't raise the anchor and set sail in a completely different direction completely losing all hope in supporting ESET Remote Administrator 6 or the upcoming 7. It's just that the popularity of other features like Patch Management (OS / 3rd party), better remote desktop (possibly mobile or webapp support) and more features for the existing integrations are much more requested than the ESET Remote Administrator during our last 2 surveys. We do want to integrate with as many security products as we can as the endpoint security is a very important aspect for everyday monitoring and we are taking this integration very seriously. -Paul
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Add monitored service to remote machines
Hi @Aspect, You need to check the count in HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\ServicesExcludedFromNotifications\Count, iterate through the HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\ServicesExcludedFromNotifications\ServiceX where X is the 0 based index. If among the list of excluded services you find your service then you don't need to do anything but if it's not among the entries then you need to add another entry that will be like this: Name: ServiceX where X is Count - 1 Value: The service name you wish to exclude from the notification And finally you need to increment the Count value by 1. Please let me know how this goes. -Paul
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No systems that support advanced reporting found.
I'm afraid that advanced reporting is the only way so far. Sorry about this. -Paul