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Paul

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Everything posted by Paul

  1. I sooo want this too. I've checked our internal todo list and it seems that it's already there so you can bet that this will be possible in the future. -Paul
  2. Hi Christian, Pulseway will only overwrite the configuration settings that are configurable from the WebApp. The local configuration for the unsupported modules will not be touched. -Paul
  3. Hi Christian and studiouk, While we don't give ETAs unless we properly announce them over the social medias or over a press release we do take in account all the options and let me say that Acronis is on our consideration list. In regards to the data protection law, we can arrange a migration to one of our partners as you've already pointed out or you can host your own Pulseway server. -Paul
  4. Oh yes, this is a planned feature for the upcoming Android releases. This is very high on our todo list. -Paul
  5. We plan to move the entire configuration in the WebApp so hiding stuff you don't want to see will be a great addition when we start working on that. -Paul
  6. Grouping Windows Updates by their category is a great idea. I've wrote it down. We will investigate why Pulseway fails to see certain Windows Updates. Do you see any patterns over your systems like only Windows 10 machines have this problem or it only happens for certain KBs? -Paul
  7. Glad I could help . -Paul
  8. All machines that reboot will timeout the script execution. So when you look at the task execution you will see it running for an hour if you don't stop it. The machines that reboot will show up as failed in the task execution results view. -Paul
  9. Paul

    Chat Logs

    Unfortunately no, not at this time. -Paul
  10. Hi Qazi, When you delete an online system from Pulseway we prevent it from re-registering for a period of time (since you wanted it gone ). Stop the Pulseway service, delete the HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\ComputerIdentifier and restart the service. -Paul
  11. Can I have the full error message? -Paul
  12. Copy the encrypted values from the registry from a configured system and set them via an automation script. HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\PowerShellUserImpersonation HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\PowerShellUserImpersonationDomain HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\PowerShellUserImpersonationPassword HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\PowerShellUserImpersonationPasswordCtrl HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\PowerShellUserImpersonationUsername -Paul
  13. Hi Christian, We do plan to integrate with a 3rd party backup solution however we cannot disclose the name of the product until it's properly announced. This is part of our big Roadmap posted on the forums. -Paul
  14. Hi Christian, I'll do some digging to see what can be done here. I'll let you know when I get to something. -Paul
  15. Hi guys, This kind of circumvents the way Pulseway was designed to work and requires a lot of changes to the product to be made in order to make this possible however we do brainstorm about this during our meetings to find a way to implement this without affecting the experience for our existing customers. We're thinking on offering this as an option you can enable for your account that will automatically instruct agents to clear the notifications when the underlying condition is no longer present however this could easily confuse people as some notifications like Event Log or File notifications are event driven notifications rather than condition based notifications making some notifications follow the "automatic clear" system and some to persist. -Paul
  16. Hi Christian, The missing modules are planned to be introduced at a later time and they will become supported and managed by Pulseway. At this time the only workaround would be to manually activate them and configure them. We distribute and resell the latest version of the Kaspersky Endpoint Security software. The OEM products that Kaspersky Labs sells has different version numbers and a different user interface as it's designed for home or small businesses. KES 10 is fully supported by Kaspersky Labs and it's actively maintained. We'll see what we can do about the localization bits. -Paul
  17. Hi Christian, We usually provide ETAs for the features that we have in our Immediate Roadmap (as in the features we're currently working on right now) but for the ones in the long-term Roadmap that you've linked I'm afraid that we don't commit to any ETA. As for the beta program, we have a closed beta program running already, I'll raise a discussion internally to see how we can create an open beta program and maintain it. -Paul
  18. Thanks Christian, I've filed a bug report about this. We'll let you know when this gets fixed. -Paul
  19. Hi Christian, Since we're triggering a Pulseway notification with the contents of the message you could possibly hook this into the Zendesk, Pulseway PSA or Autotask integrations to create tickets. You also have the option to receive emails for all notifications and then you can setup filters in your inbox to specify which will remain in the Inbox and get parsed by your ticketing system. Having the ability to attach a screenshot would be awesome though. -Paul
  20. Hi, Please upload the management certificate in the old Windows Azure portal: -Paul
  21. Hi Markus, You can't upload management certificates from the new portal but you can always use the old portal over here. -Paul
  22. What command are you running to restart the operating system? Is it a simple: shutdown -r -f -t 00 If so, try to restart the OS via WMI: Get-WmiObject win32_operatingsystem -ComputerName Quark | Invoke-WMIMethod -name Win32Shutdown -ArgumentList @(6) -Paul
  23. Glad to hear it works now. -Paul
  24. I've just configured my PSA instance with my gmail account and it worked for me. Does your password contain the dollar sign by any chance ($)? There is a known bug where the email parser will not be able to connect if your password contains the dollar sign. -Paul
  25. Do you use 2FA on your google account. If so, you need to use an app password instead of your account's password. Additionally, make sure that you have IMAP enabled on your account (guide - see Step 1). -Paul
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