Everything posted by Paul
- Reports on results of scripts ran
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Full feature support and faster product updates for your antivirus addon.
Hi Christian, Pulseway will only overwrite the configuration settings that are configurable from the WebApp. The local configuration for the unsupported modules will not be touched. -Paul
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Acronis Backup Support
Hi Christian and studiouk, While we don't give ETAs unless we properly announce them over the social medias or over a press release we do take in account all the options and let me say that Acronis is on our consideration list. In regards to the data protection law, we can arrange a migration to one of our partners as you've already pointed out or you can host your own Pulseway server. -Paul
- Create scopes on the Android app.
- Sorry, next crazy idea: Cleanup Server Modules
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Impoved Microsoft Windows Update
Grouping Windows Updates by their category is a great idea. I've wrote it down. We will investigate why Pulseway fails to see certain Windows Updates. Do you see any patterns over your systems like only Windows 10 machines have this problem or it only happens for certain KBs? -Paul
- Unable to monitor azure
- Check Server uptime and reboot if Greater than 35 days
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Chat Logs
Unfortunately no, not at this time. -Paul
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Notification Offline and One Server wont comeup
Hi Qazi, When you delete an online system from Pulseway we prevent it from re-registering for a period of time (since you wanted it gone ). Stop the Pulseway service, delete the HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\ComputerIdentifier and restart the service. -Paul
- Configure Powershell Impersonation remotely
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Configure Powershell Impersonation remotely
Copy the encrypted values from the registry from a configured system and set them via an automation script. HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\PowerShellUserImpersonation HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\PowerShellUserImpersonationDomain HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\PowerShellUserImpersonationPassword HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\PowerShellUserImpersonationPasswordCtrl HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\PowerShellUserImpersonationUsername -Paul
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Acronis Backup Support
Hi Christian, We do plan to integrate with a 3rd party backup solution however we cannot disclose the name of the product until it's properly announced. This is part of our big Roadmap posted on the forums. -Paul
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Antivirus in language of the operating system.
Hi Christian, I'll do some digging to see what can be done here. I'll let you know when I get to something. -Paul
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Auto Clear Notifications Based on Trigger Conditions
Hi guys, This kind of circumvents the way Pulseway was designed to work and requires a lot of changes to the product to be made in order to make this possible however we do brainstorm about this during our meetings to find a way to implement this without affecting the experience for our existing customers. We're thinking on offering this as an option you can enable for your account that will automatically instruct agents to clear the notifications when the underlying condition is no longer present however this could easily confuse people as some notifications like Event Log or File notifications are event driven notifications rather than condition based notifications making some notifications follow the "automatic clear" system and some to persist. -Paul
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Full feature support and faster product updates for your antivirus addon.
Hi Christian, The missing modules are planned to be introduced at a later time and they will become supported and managed by Pulseway. At this time the only workaround would be to manually activate them and configure them. We distribute and resell the latest version of the Kaspersky Endpoint Security software. The OEM products that Kaspersky Labs sells has different version numbers and a different user interface as it's designed for home or small businesses. KES 10 is fully supported by Kaspersky Labs and it's actively maintained. We'll see what we can do about the localization bits. -Paul
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More informations in the roadmap and a beta program.
Hi Christian, We usually provide ETAs for the features that we have in our Immediate Roadmap (as in the features we're currently working on right now) but for the ones in the long-term Roadmap that you've linked I'm afraid that we don't commit to any ETA. As for the beta program, we have a closed beta program running already, I'll raise a discussion internally to see how we can create an open beta program and maintain it. -Paul
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More details for the Computer Information
Thanks Christian, I've filed a bug report about this. We'll let you know when this gets fixed. -Paul
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Not only Chat for Request Support
Hi Christian, Since we're triggering a Pulseway notification with the contents of the message you could possibly hook this into the Zendesk, Pulseway PSA or Autotask integrations to create tickets. You also have the option to receive emails for all notifications and then you can setup filters in your inbox to specify which will remain in the Inbox and get parsed by your ticketing system. Having the ability to attach a screenshot would be awesome though. -Paul
- Unable to monitor azure
- Add certificate in new Azure portal
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Restart Script
What command are you running to restart the operating system? Is it a simple: shutdown -r -f -t 00 If so, try to restart the OS via WMI: Get-WmiObject win32_operatingsystem -ComputerName Quark | Invoke-WMIMethod -name Win32Shutdown -ArgumentList @(6) -Paul
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Having Trouble setting up Email Parser
Glad to hear it works now. -Paul
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Having Trouble setting up Email Parser
I've just configured my PSA instance with my gmail account and it worked for me. Does your password contain the dollar sign by any chance ($)? There is a known bug where the email parser will not be able to connect if your password contains the dollar sign. -Paul
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Having Trouble setting up Email Parser
Do you use 2FA on your google account. If so, you need to use an app password instead of your account's password. Additionally, make sure that you have IMAP enabled on your account (guide - see Step 1). -Paul