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Everything posted by Paul

  1. Hi Przemek, I've updated the plugin to include Ermins's changes which allow you to control whether or not the notification should be repeating (using the -r CLI argument). Check the first post for the latest version. -Paul
  2. Hi Jillian, Try resetting the user settings by going to the Settings app, scroll down to Pulseway, tick the Reset Settings option and then start Pulseway again. Let me know how it goes . -Paul
  3. Hi Andrea, Yes, you can use a policy to update the settings en-masse: https://intercom.help/pulseway/en/articles/1856141-how-to-configure-pulseway-group-policies. You can also take a look in the HKLM:\Software\MMSOFT Design\PC Monitor registry key where Pulseway stores it's configuration for the settings that cannot be configured through a policy. Let me know if I can help you. -Paul
  4. It's highly recommended to install 1903 before you install KES 10 SP2 MR3. -Paul
  5. Thanks, can you tell me the version of the Pulseway app and the OS version? -Paul
  6. Try uninstalling the Windows Phone app and installing it again, it should ask you for credentials and re-register. -Paul
  7. Hi there, This usually happens when you delete a device while the app is still open. Try to close the app (force close if you must) and then open it again or sign out of the app and sign-in again so it re-registers. -Paul
  8. If the service is not the Pulseway service itself then you can use: Restart-Service "ServiceName" -Paul
  9. Paul

    This is not 2FA

    Thank you for the feedback. We do trigger 2FA notifications if you have enabled Push notifications on your Android device for the Pulseway app. Adding yes / no buttons in the notification is a great idea. We'll consider it for a future release, thanks! -Paul
  10. Paul


    Hi there, Check out the CLI arguments of CCleaner here: https://www.ccleaner.com/docs/ccleaner/advanced-usage/command-line-parameters. You should be able to perform a scan using the /AUTO CLI argument. Let me know how it goes. -Paul
  11. Hi everyone, We've released the KES 10 SP2 MR3 to everyone however the in-place upgrade function remains disabled as it's known to cause problems. We've reached to a conclusion with Kaspersky Labs that the following process is safer to upgrade KES 10 SP1 MR3: Uninstall KES 10 SP1 MR3 Reboot the computer Upgrade the system to 1903 if it's Windows 10 (if the 1903 update was already installed and it automatically uninstalled KES 10 SP1 MR3 then you need to run the KAV removal tool) Reboot the computer Install Kaspersky (it will automatically deploy KES 10 SP2 MR3) Please let me know how this goes for you. -Paul
  12. Paul

    This is not 2FA

    Hey everyone, I'm excited to announce that the 2FA update is out for Free, Pro and Team users (on-prem will follow tomorrow). We're looking forward to hearing back from you on the new 2FA options that we've introduced. -Paul
  13. Paul

    This is not 2FA

    Hey everyone, We are ready with the 2FA update but we can't pull the trigger as we're still waiting for the mobile app updates to be reviewed and approved in the App Store. This means that we'll have to postpone everything until Monday. Sorry for the slight snooze again. -Paul
  14. @Nerd Fuel I've enabled the uptime report for your instance. It will start collecting data now and the report template should also show up. -Paul
  15. Hi there, You could install PowerCLI on the machine and then use it from Pulseway to create snapshots. All you need to do is create a snapshot before running updates: https://pubs.vmware.com/vsphere-51/index.jsp?topic=%2Fcom.vmware.powercli.cmdletref.doc%2FNew-Snapshot.html I would keep the snapshot until you find updates again and at that point you delete the old snapshot and create a new one. Get-VM | Get-Snapshot | Remove Snapshot Make sure you add a filter to the first Get-VM call and maybe add a filter on the Get-Snapshot too by name. -Paul
  16. Hi Jonathan, I can confirm that 4 calls per minute is the standard for Pulseway agents (Windows agent included). Unfortunately you cannot slow down the ping interval for the agents but you can however remove the agent and write a bash script that uses curl to make Pulseway REST API calls. You'll be able then to specify the refresh interval that you want to use and the server will only mark your instance as offline if you don't ping within the interval you've specified. -Paul
  17. Paul

    This is not 2FA

    It will have three authentication methods: Mobile App (Pulseway) where you will see a push notification or when you open the app you will be prompted to approve the authentication request Time-based One Time Passcode (TOTP) will work with Google Authenticator, Authy, 1Password, LastPass, etc Backup codes (hopefully you won't ever need them) You must select one of the first two options (you can have everything enabled too), backup codes will always be enabled if you have 2FA on. -Paul
  18. Paul

    This is not 2FA

    Hey Kyle, 2FA with support for Mobile App authentication, TOTP and backup codes is coming out in the week that comes. We've pushed it a bit because we wanted to make sure that everything is bug-free and working smoothly from the get-go. PS: We're still in August -Paul
  19. Paul

    This is not 2FA

    This 2FA update is coming out in the first week of August. Wohoo ! -Paul
  20. The staged release is in place to gradually roll out the update to our customers. Due to the multitude of configurations that can get the Kaspersky product into a unforeseen state we'd rather push the update slowly to get an understanding of the stability of the update. The last thing we want is for everyone to start rolling out the update and to discover that it breaks their systems due to some incompatibility. By the end of next week you will definitely receive the update unless we get feedback from the early testers that the update is working as expected. -Paul
  21. You should have the update available already. Check out the instructions on this article: https://intercom.help/pulseway/en/articles/3151587-how-to-upgrade-kaspersky-endpoint-security-10-to-the-sp2 Let me know how it goes . -Paul
  22. We've rolled out the update today to a few servers and we will continue to distribute it for the rest of the week. Please PM me your instance name and I'll speed things up for your instance. -Paul
  23. Just following up to check if someone reached out to you and if everything is ok. -Paul
  24. Hi Ashok, We do have a notification whenever a USB storage device is connected or disconnected. You can set it from the Pulseway Manager in the Notifications -> Status tab. Let me know how that goes. -Paul
  25. Hey everyone, We're on the final steps of releasing an update to the Kaspersky integration which will allow you to upgrade your existing Kaspersky installations to KES 10 SP2 which also supports the 1903 update. I'll post another reply here when the update is out but it won't be long. -Paul
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