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Paul

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Everything posted by Paul

  1. Thanks for sharing this! Glad to hear everything works now. Have a great weekend as well! -Paul
  2. That's odd, have you tried an online SMTP test tool like this (https://www.smtper.net/)? If this shows the same error you may need to reach out to their support to see maybe you're missing a setting. I am not familiar with Office 365. -Paul
  3. Hi Joe, A couple of things you should try: Use the same FROM address as the username If you have 2FA configured try using an App Password Make sure you use encryption and port 587 Use a username in format of user@domain.com instead of DOMAIN\user Let me know how it goes, -Paul
  4. I'd like to point out that disabling Windows Update related services is a very BAD idea. We've seen cases on Windows Server 2016 where if you stop, disable the Windows Update service, then use the GUI to check for available updates, the windows update component will crash and corrupt the system in a way where dism and sfc couldn't repair. Just something to keep in mind. -Paul
  5. Hello Paulo, That reset code expires after a while. Did you enter it right after you've received it? -Paul
  6. Thanks for letting us know. I've issued an internal bug report for this to be enhanced. -Paul
  7. Hi there, I've sent you a PM to discuss your login problem further. -Paul
  8. Hi Tob, Are those agents online? If you no longer want the policy to be assigned, change it from Server Admin -> Configuration for the org, site or agent group where it's assigned. Make sure you set it to No Policy so you can manually manage the policy assignment. -Paul
  9. Hi Colm, Yes, if you remove the system from Pulseway it will also release the Webroot association however you should check on the Webroot GSM console if the system is still registered there and remove it. -Paul
  10. Hello Richard, We are looking for integrating with Bitdefender in the next quarter. We'll be looking into the "cancel installation" command. -Paul
  11. Thanks Susanne for the report. You're right, it seems that Kaspersky just needs a while to start. We're going to be adding a delay for that notification. -Paul
  12. Paul

    Request Limits?

    The API limits are different for each endpoint. What endpoints are you calling? -Paul
  13. Personally, I'd keep the Pulseway integration active for the whole lifetime of your API. This way you'd also be able to post metrics for the API like how many requests you're getting per day and receive commands straight from the Pulseway app. The possibilities are endless. -Paul
  14. Hi there, By calling the first two lines you've quoted you're registering the application with Pulseway and it will start showing up as online on my.pulseway.com until you close the application or call the .Stop method. Group is a legacy feature, just send a value there and the system will register under the Legacy Agent Group (gets created automatically). Then you'd be able to move the system from the Configuration page into the group you desire. That looks good but I would also display some information about the application so I'd subscribe to the OnDetailsRequest event and in that method I'd call Service.Instance.SetDetails(groups); to send the information back to the server. I'd also avoid calling Stop unless the application is stopping as this will only keep the application marked as "online" in Pulseway when you send notifications. -Paul
  15. Hi Michael, Thank you for your feedback. We'll see what we can do there. -Paul
  16. Hi, sorry for the delay. I've activated a subscription on your account for two weeks. Enjoy! -Paul
  17. Hi there, The best course of action would be to have an adapter software that sits in the middle, receives notifications from the 3rd party cloud systems and then forwards them back to Pulseway using the .NET or Java Cloud API (link). Basically you'd register an application with Pulseway, you'd be able to offer information to the Pulseway clients when it's requested, receive commands and also be able to send notifications. -Paul
  18. Hi there, Try extracting https://updates.pulseway.com/update.zip on M:\, then attempt to uninstall the product once again. -Paul
  19. Hello, For sure, a SQL Express should do as it's only limit is the 10GB per database which won't be reached that easily. As for disk space, I'd worry more for the OS and SQL Server consuming disk space than Pulseway so I'd say 50GB to be sure. -Paul
  20. Correct, purchasing the third license will activate remote control. We do mention on the plan comparison that the free plan doesn't include Remote Control. -Paul
  21. Paul

    Bypass Security

    Hi Benjamin, Thank you for your report. We're working on resolving this issue right now. -Paul
  22. Hello @Rhea, We list the Pro plan on the website as "Starter". To be able to use the Pulseway Remote Control functionality you have to purchase a subscription (of any size). Also if you decide to add another system, you will not be charged for the two systems you have received free of charge. In other words a 3 system subscription will only cost you € 27.48 per year and will give you monitoring and remote control capabilities for all 3 systems. -Paul
  23. Hi Martin, I don't have an update to your feature request just yet. We do have it on our todo list to support more granular controls but at this moment it's not part of our Roadmap. -Paul
  24. Hi there, We don't support at this moment the arm64 CPU architecture. You could make use of our RESTful APIs to push some information to Pulseway using cron and curl, check them out at api.pulseway.com. -Paul
  25. Hi there, I'd like to add that Pulseway does pull the S/N from systems, you can access it through the Assets Overview report template. I hope this helps. -Paul
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