Everything posted by Paul
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Add monitored service to remote machines
Hi @Aspect, You need to check the count in HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\ServicesExcludedFromNotifications\Count, iterate through the HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\ServicesExcludedFromNotifications\ServiceX where X is the 0 based index. If among the list of excluded services you find your service then you don't need to do anything but if it's not among the entries then you need to add another entry that will be like this: Name: ServiceX where X is Count - 1 Value: The service name you wish to exclude from the notification And finally you need to increment the Count value by 1. Please let me know how this goes. -Paul
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No systems that support advanced reporting found.
I'm afraid that advanced reporting is the only way so far. Sorry about this. -Paul
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No systems that support advanced reporting found.
Hi there, Welcome to the Pulseway community. The Linux agent doesn't support collecting historical information required for the advanced reporting module at this time. This will be added on a later release. -Paul
- Notification Limit Reached
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IT Glue Integration?
@Martin_T I have the confirmation that IT Glue will be integrating with the Pulseway PSA soon. -Paul
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Remote/Silent Install Issue
Hi Michael, If you do modify a MSI to contain your credentials and server name then the service should start up automatically after installation. Can you PM me your modified MSI so I can test it on a VM? -Paul
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Full feature support and faster product updates for your antivirus addon.
Hi @Aspect, We do allow you to configure the Web Antivirus from the Pulseway WebApp under the Antivirus -> Policies. Is this what you were looking for? -Paul
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Add performance counters when using the Dashboard
Hi there, Unfortunately performance counter names are localized to the OS locale and they don't really have any unique identifier. Also reading all performance counters just to display the list on the dashboard is going to take a very long time however it's something that we are going to be supporting in the future when we will be introducing web based configuration for the agents . -Paul
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IT Glue Integration?
@Martin_T, let me see what I can dig up. I'll come back on this soon. -Paul
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New Server Installation - No Web?
Normally it should install IIS itself and configure it. What OS did you use to install it on? -Paul
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Cant download modules
This indicates that the IIS web service didn't connect to slv.pulseway.com as there is a firewall blocking the connection or it simply didn't manage to do it yet. Now that some time has passed, does it work? If not please create an archive of the c:\logs folder and send it to support [at] pulseway [dot] com. -Paul
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New Server Installation - No Web?
Hi @Aspect, Out of curiosity did you figure it out what happened with the installation? You've mentioned in a separate post that it didn't configure the IIS server. -Paul
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WOL will not operate outside of the Broad Range of Broad Range.
Hi there, You need to create a port forward for the UDP 9 port towards the static IP address of your computer. Additionally your computer needs to be connected to the network via an Ethernet cord. -Paul
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IT Glue Integration?
Hi guys, The IT Glue integration is now released and it's already available for everyone. See blog post: https://www.itglue.com/blog/it-glue-announces-integration-with-pulseway-rmm -Paul
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Roadmap post is gone?
Hi Clive, We removed it as we are transitioning to a new system where we can maintain the roadmap in an easier (and automated) way. -Paul
- Webroot Integration
- Webroot Integration
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Webroot Antivirus Process
Hi, Sorry for the delay, can you rebuild the performance counters on the machine by running: lodctr /R See if this resolves the memory usage discrepancy. -Paul
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Local IP Address
@chrisporosky You can see all internal IP addresses for the NICs you have monitored from the Pulseway apps in the Network section. If the system is offline you can run the IP Summary report to get the list of IPs. -Paul
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Deleting Tickets From RMM
@Martin_T This issue was resolved and will be included in the 4.0.8 release coming up this weekend. -Paul
- Move Database - Required Connection String
- Move Database - Required Connection String
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Edit font/sizes
Hi Daniel, Thanks for the feedback. We will definitely consider this option . -Paul
- More that one notification per plugin?
- Starting to write a new plugin