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Paul

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Everything posted by Paul

  1. Hi @Aspect, You need to check the count in HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\ServicesExcludedFromNotifications\Count, iterate through the HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\ServicesExcludedFromNotifications\ServiceX where X is the 0 based index. If among the list of excluded services you find your service then you don't need to do anything but if it's not among the entries then you need to add another entry that will be like this: Name: ServiceX where X is Count - 1 Value: The service name you wish to exclude from the notification And finally you need to increment the Count value by 1. Please let me know how this goes. -Paul
  2. I'm afraid that advanced reporting is the only way so far. Sorry about this. -Paul
  3. Hi there, Welcome to the Pulseway community. The Linux agent doesn't support collecting historical information required for the advanced reporting module at this time. This will be added on a later release. -Paul
  4. Hi @Michael12, To get a subscription for only 2 systems you would have to sign up for a Pro account using this sign-up page. -Paul
  5. @Martin_T I have the confirmation that IT Glue will be integrating with the Pulseway PSA soon. -Paul
  6. Hi Michael, If you do modify a MSI to contain your credentials and server name then the service should start up automatically after installation. Can you PM me your modified MSI so I can test it on a VM? -Paul
  7. Hi @Aspect, We do allow you to configure the Web Antivirus from the Pulseway WebApp under the Antivirus -> Policies. Is this what you were looking for? -Paul
  8. Hi there, Unfortunately performance counter names are localized to the OS locale and they don't really have any unique identifier. Also reading all performance counters just to display the list on the dashboard is going to take a very long time however it's something that we are going to be supporting in the future when we will be introducing web based configuration for the agents . -Paul
  9. @Martin_T, let me see what I can dig up. I'll come back on this soon. -Paul
  10. Normally it should install IIS itself and configure it. What OS did you use to install it on? -Paul
  11. This indicates that the IIS web service didn't connect to slv.pulseway.com as there is a firewall blocking the connection or it simply didn't manage to do it yet. Now that some time has passed, does it work? If not please create an archive of the c:\logs folder and send it to support [at] pulseway [dot] com. -Paul
  12. Hi @Aspect, Out of curiosity did you figure it out what happened with the installation? You've mentioned in a separate post that it didn't configure the IIS server. -Paul
  13. Hi there, You need to create a port forward for the UDP 9 port towards the static IP address of your computer. Additionally your computer needs to be connected to the network via an Ethernet cord. -Paul
  14. Hi guys, The IT Glue integration is now released and it's already available for everyone. See blog post: https://www.itglue.com/blog/it-glue-announces-integration-with-pulseway-rmm -Paul
  15. Hi Clive, We removed it as we are transitioning to a new system where we can maintain the roadmap in an easier (and automated) way. -Paul
  16. Hi Andre, We understand your excitement for the Webroot addon. Rest assured that we're doing all we can to push it out as soon as possible . PM me if you want I can add you to the early access list. -Paul
  17. @chrisporosky We will support Webroot as an alternative to Kaspersky.
  18. Hi, Sorry for the delay, can you rebuild the performance counters on the machine by running: lodctr /R See if this resolves the memory usage discrepancy. -Paul
  19. @chrisporosky You can see all internal IP addresses for the NICs you have monitored from the Pulseway apps in the Network section. If the system is offline you can run the IP Summary report to get the list of IPs. -Paul
  20. @Martin_T This issue was resolved and will be included in the 4.0.8 release coming up this weekend. -Paul
  21. Hi Johnny, Use IIS Crypto to set the same cipher suite from one server to another. The error says that the SQL Server has no matching SSL ciphers / protocols with the source machine. -Paul
  22. Paul replied to pybe's topic in Dashboard
    Hi Daniel, Thanks for the feedback. We will definitely consider this option . -Paul
  23. Hi Martin, This got released in yesterday's Windows Agent 5.3 release. Documentation is yet to be updated but you should find a new overload for the SendNotificationToAllDevices method with the new PCMonitorClient.dll. -Paul
  24. Hi Elliott, Sorry for the confusion and thanks for reporting the mistake. The correct file is PCMonitorClient.dll . -Paul

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