Feature Requests

Would be great to see some reports of all remote connection sessions that can be sorted by customers and allow you to add billing based on session time.

We setup some SQL query based notifications on one our servers yesterday and when it fired I noticed that at the bottom of the alert it said: Note: Another notification for this filter will be sent only after this notification is deleted. I know there are other types of alerts that won't refire on their own unless they are reset (I believe disk, mem and cpu are the same). It would be nice if all these types of alerts that need to be manually reset carried this additional note at the bottom as a reminder as I don't think they currently do.

Hello, I need help with triggers. I would like to restart a service from a certain process load of 70%, is that possible? Regards Luca

Hi There, What would be nice is if an update fails (win updates or 3th party) we can make an trigger to show the fail on the dashboard. Cant find this anywhere at this moment.

We have a lot of clients with mixed server environments and IBMi on IBM Power machines is currently very hard to source any decent remote monitoring tools.

Hi All We have a client who we need to report pending Windows updates to prior to updating as they want to confirm if there are any that they need to test prior to production rollout. Windows Updates Legacy Report - The Windows Updates legacy report provides the information needed and we'd like to be able to schedule it and apply a Scope so that the report only returns the servers they'd be interested in. OR OS Patch for All Systems Report - Extend this report to also have a tick box to include pending OS patches (as reported within the Windows Update report). This inclusion would be a big help. Thanks Steve

The Pulseway app is available to install on M1 Macs, but the application seems to be running in iPhone mode, and not iPad. I am not sure what code change needs to be done, but would be nice to be able to run the iPad version or Pulseway on Mac.

I'm getting the following message when testing my connection on the outbound email setup. Does anyone have any suggestions? Error! Mailbox unavailable. The server response was: 5.7.1 Service unavailable, Client host [34.236.10.235] blocked using Spamhaus. To request removal from this list see https://www.spamhaus.org/query/ip/34.236.10.235 AS(1440) [DM6NAM10FT050.eop-nam10.prod.protection.outlook.com]

We often use pulseway to deploy webroot and would like to see a site key manager added so when deploying we dont have to copy paste they site key everytime, but rather have a drop down with all available site keys / site names. Even if it cant be automatically pulled from the webroot dashboard, and we have to go in and add / name the sites and associated keys that would still be helpful.

As most of your supported OSs can run Docker can we have basic docker management? It would be handy to be able to start, stop and see what ports are exposed by the containers. Cheers.

Many thanks for Pulseway. Curious when docker / container support will be added? Thanks! D

Hi. It would be amazing if all reports had a "Generate individual reports for each organization" option. Then we could just schedule a single report for "all systems" and get individual reports for each customer. The alternative is to set up individual reports scoped for each customer. And as a bonus remember to set up new reports every time a new customer is onboarded. :-)

Remote Control really needs the ability to both trigger a reboot and to automatically reconnect when the system you're connected to completes the restart. Having it immediately disconnect when a reboot is triggered (usually if it's running as a service, it should be able to hold the session open for things like the first phase of installing Windows updates) and having to manually try over and over again to see if the machine has completed its reboot is really frustrating when you're trying to solve an issue remotely that requires a lot of reboots or even when you're just trying to do a number of updates to a system.

Hello Currently only 2 options are All Tickets and My Tickets. Could you add a "Open Tickets" view? Ideally, we could create our own filters, but currently tickets are not sorted by date, so I can have a dozen closed tickets, before coming across 1 open one.

It would be useful to be able to sort by more than one field, for example i would like to sort my tickets primarly by Status, but within each status i would like to order by Open Date (or Last Activity Date) so i can see which is the oldest within each status.

I often have to enable and disable mailbox forwarding for users in Exchange. Right now the only way to do this is via Exchange itself. I'd love to see this functionality added to the Pulseway client so I can go this on the go.

It would be good to be able to set a schedule when executing a script from a device. For example, if I wanted to schedule a script to run at night. This script would be scheduled on a per device basis. An example would be scheduling a reboot script for a server in the middle of the night. I don't want to have to create tasks to run these. Instead, I would go to the device to run a script the same way I would run a script now, but with an option to schedule this script for a later time and date.

If a user (in a team) only has Read-only access to a system, the user also only have view-only Remote Desktop access. We would like read-only users to have full access to Remote Desktop. Application supports should not be able to manage the server If you don't like to change that behaviour, you could implement a setting on the Remote Desktop module to allow read-only users full access to user-accepted Remote Desktop access sessions

TL;DR: Align timezones across reporting and web interface. Request: When raised during our trial to engineering, the feedback is that browser displays local time, and reports are generated using UTC. The misalignment is visible in my example shown where a report shows a system was back online at 05:32:07, but it actually and factually came back online at 06:32:07. Suggest either including "UTC" in the report, or allowing time zones to be configured globally or per site. Also noticed, that the "Generated at 04 Sep 2020 01:20" footer on the report is 6 hours behind GMT (report generated 07:20am GMT), so this could also do with being aligned acco…

Requesting a Two-Way sync between Autotask's PSA and Pulseway. (And possible more ticketing / PSA systems). I would like to see when a ticket gets resolved that the Pulseway resolves / deletes the notification. I tried to get something going with the API, only the Ticket ID is not being sent over to Autotask. This could be a quick workaround. P.S. Why is under every ticket the text: "Sent from Pulseway (www.pulseway.com)." being added? I already paid for the product .

Some competitors (datto) offer the ability for users to access scripts/software installs directly from their tray icon. This feature would greatly decrease overhead for things like software installs and common tasks.

Currently the interface allows us to run a script which is great, but it would be more useful to have an interactive interface that allowed us to operate as if we were on the system.

Hi, I hope to see a Linux version of the Dashboard. Thanks.

Hi, It'd be really nice if we could get a reporting that shows the build number of the OS, instead of only having the version reported. Now you can't even see which systems are running "Windows 10 1909 (18363.476)". You only see "Windows 10 Pro".

I have a support ticket where I asked this question and got a reply that it could be looked at in the future. Just placing it here to ensure it gets put on Feature request list and so others can comment. When sales tax is added to invoice in PSA then synced to Quickbooks via PSA QB SYNC, it defaults to sales tax code G. In Canada, G is GST @ 5% by default (and correctly so) out of the box. H is for HST is dependent on province. In my case, HST at 13% is setup in PSA, but when the invoice syncs over to Quickbooks, it imports/syncs as tax code G (at 5%). I have to edit EVERY SINGLE INVOICE.I just need to tell PSA to use a defined sales tax code when syncing to QB. …