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AndyR

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  1. Thanks Calin, but it doesn’t quite cover my concerns. The notification is for critical and important, but maybe I am overlooking something. However this won’t help the fact that windows defender updates will continue to bring down my patch score. ill give hiding the update a try. Thanks for the tip.
  2. AndyR

    Consultans requested / Pulseway + Script Expert

    Hi Richard I am not sure if you had head from Pulseway already. I believe one of the issues with scripting in Pulseway is that results for each device cannot be combined into one single report. I could be wrong, but right now the way I do scripting is by exiting my scripts with an error code whenever something is "found". For example, if I am looking for a certain piece of software, then I will exit my script with "Exit 1", which will then trigger a notification. But this is far from consolidating all results in to a single report. I think in that respect Labtech was fantastic. It had a built in search tool where you could create queries and execute them against any devices in one single view. It would be great for Pulseway to create something similar to it. Andy
  3. AndyR

    Sideloaded Webroot integration

    Thank you Martin for this. I had a few devices that were always failing to install Webroot and it wasn't made clear before that you could manually install them as you described. I just installed the Webroot agent, then issued the Install command from Pulseway and all is well. To be honest, I wish there was a little bit more information why an install failed in the first place, as I had no issues at all installing it manually.
  4. Hi all I'd love to see a way to exclude certain patches from alerts and reports. More specifically Windows Defender and Windows Malicious Software removal. Since we use Webroot, Defender is not needed, yet every single day all my systems are showing at least 1 missing Important update (Defender). It is therefore virtually impossible to create a report with a good overall score. It also creates too many notifications. It would be great to have some sort of override options to be able to exclude certain patches.Or maybe we can separate critical and important alerts in notification, as right now they are treated the same. Another example, we have a production 2008 server that HAS to stay on IE 10. We actually implemented a block to prevent IE 11. So while technically missing an important update, it's by choice and we should be able to somehow tell Pulseway to exclude this patch from alerting and reporting Andy
  5. I have set up a workflow rule to send me an email whenever a new RMM ticket is created. The problem is that it only works half the time. Other times no emails are arriving in my inbox. I can check the Audit log and it does indeed trigger the workflow rule, I am just not getting the emails. I've checked my junk mail and quarantine, but there is nothing there. Also when doing a message trace I am not seeing them. I've already tested changing the outgoing email server in Settings to use smtp.office365.com, but that doesn't seem to be making a difference. Has anybody else seen this?
  6. As a MSP, we often have to track down a device based on the user's name. It would be great if there was an option to always show the currently logged in user in the dashboard or at least add it into the search.
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