" Your computer is scheduled to reboot at hh:mm dd/mm/yyyy
Security patches have been installed on your computer which require a reboot. You can choose to reboot your computer now to avoid disruption tomorrow or you may snooze this notification and decide later.
If you choose to do nothing, your computer will reboot in hh:mm:ss as scheduled."

I appreciate this suggested message is best only for our organisation, so it would be helpful if it were possible to customize this notification.

• Scheduled Maintenance: Linux servers have scheduled maintenance as well.  We need a way set a maintenance window on Linux servers.  I considered writing a script to modify the maintenance settings in config.xml, and schedule it in crontab for the beginning and end of maintenance window.  However, if the server were to not come back during the maintenance window, then a notification will not be sent, so this is a flaw.
• Rules: It would be helpful to be able to write/assign scripts (possibly from the Pulseway script library, or just local on the machine) to run when certain events happen.
• File Content Monitors: It would be very helpful to be able to create a plugin for Pulseway that monitors the contents of one or more specific files, then they could be displayed in the Pulseway app, along with it's values.  For example, we could script the power values from a UPS, and then display the voltage, battery remaining, status, etc.
• Remote configuration:   We should be able to set the configuration options from the GUI on a Windows machine, at least for the functionality that's supported on Linux.

I'd like the ability to change monitors for the screen view option on pulseway.  This will help me gauge if a user is actually working at their computer.

Thanks!

Hopefully this is something that would be considered

Thanks

Pulseway 9.24 is all about working faster with fewer obstacles. This release sharpens day-to-day workflows with improvements focused on technician efficiency, automation control, and clearer visibility across your environment. 

Highlights in this release: 

• Command & PowerShell, built right in — manage Windows, macOS, and Linux devices directly from the Device Card, no remote session required. 

• RBAC for Automation Hub folders — granular, team-based access so the right people can view, run, or edit automations (and nothing more). 

• More flexible workflow scheduling — run workflows every 3–12 hours for tighter automation without overlap. 

• Monitoring alerts with direct policy links — jump straight from an alert to the exact policy and profile that triggered it. 

• Better mobile visibility — filter devices in the mobile app and track managed iOS device locations with ease. 

📄 Full release notes available here. 

I often find myself running scripts on our machines in a way that demands follow up/verification, so I thought it would be a good thing to be able to add scripts to a queue in Pulseway to have them run at a later point in time when a system becomes available online. Currently I tend to keep a document with all the machines listed, so I can mark them one by one in order to know which ones are done, and which ones remain. This is kinda tedious because our machines (especially laptops) tend to be offline for longer periods of time, and I have to follow up on a daily basis until the script ran successfully on all of them. 

I know about automation tasks in Pulseway and the possibility to schedule scripts to run daily, weekly etc. But they will continue to run on all computers for as long as the task is enabled. I've tried to cope with this by building scripts that won't reapply the software and/or settings if existing data is found. It seems to work, although it's not an optimal solution since the scripts will run tens or hundreds of times on our systems when they only really need to be ran once. 

So, what am I suggesting?

• The possibility to run one or multiple scripts (either directly or via an automation task depending on what the Pulseway devs prefer)
  • With an option to run once.
  • With an option to include offline systems (the script/s will be queued for when they come back online)
  • With an option to send success/failure-reports to the administrator
  • With an option to retry once, twice or three times whenever a script is unsuccessful. (in my case this is useful because Powershell Impersonation doesn't work in home environments when VPN is disabled, so a second attempt may succeed.)
  • A section in Pulseway WebGUI where an administrator can see the deployment progress and success/failure-ratio.

One of many scenarios: I have a script that will install a scheduled task with some predefined values, and upgrade an MSI-installation to a newer version. I want to make sure that all our computers run the script with a successful output.

Please let me know if you find this suggestion useful! 

But it fails in one vital (for me!) area. When connecting to customer's PCs I often need to enter admin credentials to perform some administrative operation - or install software. I've been told the screen goes blank "By Design", but it totally prevents me from performing this operation. As soon as the admin dialog box presents on the user's PC my screen goes black. End users are not allowed to have Admin Privs - and I can't type the password in because my screen & input is blocked.

Consequently I'm not ALLOWED to do the exact thing the user contacted me for. Need some options here

Here’s the quick rundown: 

• Improved ConnectWise integration — guided setup, smarter device matching, clearer org mapping, and expanded field syncing. 

• Distribution Window — spread script/workflow execution over 1–12 hours to avoid bandwidth spikes. 

• Linux OS patching from the Device Card — scan, review, and install updates without touching SSH 

• iOS Remote View — real-time troubleshooting for enrolled iPhones/iPads 

If you're aiming for smoother workflows and better visibility, this release is absolutely worth a look. 

📄 Read the full release notes here.

Please consider adding SSO for End User Accounts via SAML 2.0. 
SSO would need to be set at the "Customer" level to allow for multiple customers' SSO(s) to be set up. 

Thanks. 

It would be nice if the Pulseway RMM platform was natively capable of sending email notifications without additional setup. For example, for our use: we would normally have a distribution group setup, alerts@business.com. We would have Pulseway send all notifications there to be reviewed and handled. As it works right now we would have to use one of our own accounts or pay for another email account for the purpose, for the notifications to be sent, then setup either SMTP or OAuth. It seems counter intuitive to be forced to use our own email service to send notification emails to ourselves.

I found CeckCentral and that does perfectrly what I want:

if a computer has a completed backup, no notification.  If a computer has not done a backup in x time, send a notification.

Great Dashboads and periodic reports and only 0,50$ per check/month.  A BIG timesaver as now I only need to spent time to backup tickets that are actually need my attention.

They have integrations with all the wellknown PSA's but not Pulseway.  I'd like to urge to get this integration working

It could be really useful if we could look up BitLocker Recovery Passwords in the Active Directory module by browsing computers.

And when we have found the password it with the mobile app, "send by email" and "send by text message" buttons would make it easy to send the password to the user.

Best Regards,

Martin Stevnhoved

Abakion A/S

it would be wonderful to use the remote desktop system under Linux.

So I can access with a Linux machine different clients.

Regards, Guy

1. The system tray has no customization other than the logo.

2. The system tray support request is very limited to just "Message" and "Priority"

3. When the customer fill up the box called "Message" is obvious that this is to type the message or explain the problem they are experiencing and the reason for the ticket. Well, when the PSA receive this ticket the entire SUBJECT is the message. I don't know who in development though this was a good idea. 

4. The Integration of the System Tray and the RMM should be separated. Because inside the RMM I will like to for the Agent to create a ticket regardless of the Priority, because the customer will choose the priority, but by doing so, the PSA create a ticket for every single Priority, which of course makes it counter productive and a huge mess.

Here is what developers should do.

1. More customization. Allow us to create templates or design the content of the systray for example:

- Contact Information

- Open a New Ticket

- Take a Screenshot and Open a ticket

- Useful Links that we can add for the customer to click (for example a knowledge on our website)

- Allow real chat with the customer, initiated by the customer. We can get notification on our phone.

All these features should be enabled based on a policy, for example I may don't want ALL the customers be able to chat with me, only those who are in a high SLA. Everyone else need to open a ticket. So it will be good that I can create maybe one policy for my SLA customer and one for my regular customers.

2. When the customer request support, this should open their email application, this makes them fill more comfortable typing the SUBJECT and the Description of the problem, in addition some may want to add attachments, copy other emails or forward other emails, or attach screenshots. They may also want to CC other people in the office that may be having the same issue, instead of us receiving 5 emails for the same issue. One person can report for all.

3. Separate the system tray support request from the RMM ticket creation. I only want Critical or High tickets created from Servers only, I don't need normal or Low, but if a customer send a Normal or Low request we should get it as a ticket.

If the development team need help on making this better, let me know cause this is way overdue.

It would be great if we could make Asset Info available when devices are offline.

For example if a remote users PC fails to function and is still under warranty trying to explain to a user where to find the device Make, Model and serial number to log a warranty case is not always easy.

If the asset information was available when the device was off line then it would make this process mach easier as it contains all the information required

Cheers

peter

Example

DAVID-O-MIIX

Windows 10 Pro Offline

Offline since 11 minutes ago

Asset Info

 

System

• DAVID-0-MIIX

  Name
• LENOVO

  Manufacturer
• 20M3

  Model
• x64-based PC

  Type
• Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz

  CPU
• 1

  Number of Processors
• 8

  Number of Logical Processors
• DAVID-O-MIIX

  DNS Host Name
• TEST.local

  Domain
• Administrator

  Owner Name
• LM_Workstation, LM_Server, NT, Potential_Browser

  Roles
• OK

  Status

BIOS

• YD05UDx7

  Serial Number
• 6NCN33WW

  Name
• LENOVO

  Manufacturer
• 6NCN33WW

  SMBIOS Version
• 3

  SMBIOS Major Version
• 0

  SMBIOS Minor Version
• LENOVO - 1

  Version
• Monday, 12 November 2018 1:00 PM

  Release Date
• OK

  Status
• 6NCN33WW

  Description

Operating System

• Windows 10 Pro

  Name
• 10.0.17763.0

  Version
• Multiprocessor Free

  Build Type
• systemadmin

  Registered User
• NF6EE-QH89W-F8WST-WWXZ4-WFG6P

  Product Key
• 00330-50000-00000-AAOEM

  Serial Number
• 0

  Service Pack Major Version
• 0

  Service Pack Minor Version
• \Device\HarddiskVolume3

  System Device
• C:\WINDOWS\system32

  System Directory
• C:\WINDOWS

  Windows Directory
• Monday, 11 March 2019 12:40 PM

  Install Date
• Monday, 20 May 2019 4:30 PM

  Local Date and Time
• Monday, 20 May 2019 8:10 AM

  Last Boot Up Time
• test\anton.rider

  Last Logged On User

Please add support for WinGet. It's the official Windows packet manager.

Pulseway is available in WinGet right now but Jaden of Pulseway Support just told me by email that it's not officially supported by you.

Thank you.

By integrating asset management, Pulseway can offer a complete solution for IT administrators who need real-time insights into both their systems' performance and asset usage, reducing the risk of oversight, improving budgeting accuracy, and supporting better decision-making when it comes to IT resource allocation and replacement cycles. Additionally, having this capability within Pulseway will eliminate the need for third-party tools, providing users a seamless, single-platform experience.

Larry

also would like to be able to browse the forest (see forest tree)

would also be good if we can move items into OUs and create new groups/OUs