Feature Requests

I have a support ticket where I asked this question and got a reply that it could be looked at in the future. Just placing it here to ensure it gets put on Feature request list and so others can comment. When sales tax is added to invoice in PSA then synced to Quickbooks via PSA QB SYNC, it defaults to sales tax code G. In Canada, G is GST @ 5% by default (and correctly so) out of the box. H is for HST is dependent on province. In my case, HST at 13% is setup in PSA, but when the invoice syncs over to Quickbooks, it imports/syncs as tax code G (at 5%). I have to edit EVERY SINGLE INVOICE.I just need to tell PSA to use a defined sales tax code when syncing to QB. …

I like automation and workflows but it has one big drawback. It can only run PW scrips or linux bash scripts. we cannot fire off any pulseway RMM internal functions. for example. Lets say when a computer checks in i want to launch a 3rd party Patch Management policy. Right now i can only do this on a timer or manually or set the policy for if missed, i can not make this part of a workflow. another thing i can't seem to do is have a workflow repeat. For example. i have a workflow that says when a computer registers it checkes and installs updates. Oviously for windows this needs to be done more than 1 time. I cannot find a way to have it check and then reche…

Not that I am opposed to blue, but it would be nice feature to change the theme colors on the webapp. This may also help those that need a more high contrast display as well.

Would it be possible to add the current logged in user for each pc to the header info that shows in the middle panel. We manage several hundred pcs and the computer name of ASSET-1234 does not tell us whos using it at that time. Most end users do not know their computer names. So trying to find the computer a user is on is sometimes difficult. Having this info at hand in the search list would help that a lot. i am only thinking this information for workstations, servers could potentially have multiple users logged in at the same time and this information would not be as useful (not to mention not enough space) I have included a mockup of one way this could be do…

Would like full file transfer and management from within the "Storage" window.

We use Puleway Webapp (RMM) and PSA. I have to setup to different logins (PSA is on SAML) for access. Is there any plans to allow us to link and integrate these two logins?

Perhaps I'm missing the feature or the request, but can we have Pulseway tell us how long a system has been offline? At some point it stops counting the days and it just says "offline". Would be great for culling systems that get missed in the turnover.

The ability to just pull your phone out and run a Ansible playbook would be amazing. Maybe even get run status or just the output of whatever playbook was run. This would add a crazy amount of flexibility to Pulseway.

Instead of MB for ram usage there could be a setting in the Pulseway app to show GB instead of MB. When you have so much ram it’s a little tricky to try to convert MB to GB. https://imgur.com/a/nTrBkAG

Hi I have a feature request - the ability to save [selectable] alerts. Specifically, I would like to save alerts that warn of a removable disk being inserted or ejected, but the ability to choose which alerts you want to save would be good. Thanks!

I was wondering if you had on the roadmap or if you could add the possiblity of doing SAML connections for use with single sign on, and if you guys had any plans to do MFA using Google Authenticator, RSA, or Duo Security, etc.? I love the product and the capability of using it mobile, but it would be great to enhance both the web and mobile apps with added security.

Computer dies at an office and I want to check warranty status, presently when I pull up the system in Pulseway I find it of line, when I open it I see its cmputer name and last known IP, no info on the computer such as serial number, vendor ect... that info was there when it was alive but gone when its dead or down. As the serial number is not going to be changing anytime soon lol or ever. if we could have data that retained on a dead system such as: Serial number mfg name hdd size ram processor This way when the system dies, I can say to the customer, it was 7 years old and its time was over it had 20gb of ram and a larger processor…

Often, we like to initiate chat before we access a users system. It would be nice to be able to start this chat from the remote control app as it is closely tied with the remote control features.

In trying to diagnose systems, often we need to be able to connect to a system before the user prompt for login. This allows us to see statuses of updates, rollback errors, etc.

I was curious if there was a way to display multiple screens on the remote desktop for those that are working from home. I know about the toggle but I mean simultaneously, much like the Chrome Remote Desktop or even if we had to remote into the same machine twice and use two windows (which would work perfectly). It would make a lot of peoples life easier particularly during these times!

When users submit a ticket, it would be useful to be able to take action based of that ticket item. This would allow simple scripts to be run based on user request input if it matches criteria.

As part of our contracts, we often support users on their mobile phones\tablets. We have worked with a few remote solutions that offered support of these devices. Ideally we would have screen control, but even screen viewing would be useful.

Treating user groups more like AD user groups would allow more granularity of access and less duplication of security roles.

It would be nice to be able to add negative keywords to scopes (i.e. Does not have tag). We currently use a script to automatically update the system name to include the username, but there are some systems that we want to keep a static name so they are easier to identify. Currently we have to separate these into their own groups in order to keep them statically named.

After coming from another competitor, one of the major things we are missing is a site wide software list with the ability to list systems with software and remove it from multiple systems. Ideally, initially it would show all software, but would allow you to filter software by name. At that point you would be able to click in and see installed systems with installed version.

Although the current SNMP functionality is good, some devices don't provide any useful information to SNMP read requests. Many devices send a lot of useful information as SNMP traps and often clearly define the alert level when a trap is sent. Additionally, relying on read requests means that MIBs have to be used to configure each device which is time consuming and if an OID is missed, an important alert can be missed. It would be great to see Pulseway agents able to receive SNMP traps with the ability to then filter as required for notifications.

Due to ads on Linus Tech Tips, I wanted to try out Pulseway. I currently run a Synology NAS at my house, but unfortunately I cannot find any version of Pulseway dedicated to Synology NASes. I would like to ask if there is a workaround (maybe a .pat file) or if Pulseway is officially implementing this feature soon. Thank you!

Hello All, I think that it would be extremely helpful to include information regarding the age of the computer, and more warranty information in app without having to purchases a third party integration such as WarrantyMaster. It would do this by pulling information based on the serial tag.

Hi there! I think the workflows introduced in Pulseway 8.0 are powerful but not necessarily intuitive and easy to use.. My main concern is that you are only able to have one instance of a certain trigger enabled at once. For example "Service Stopped". I get the idea that you want to collect everything in one schematic, but it becomes problematic because you can't create branches directly under the trigger. Instead you have to add something like a condition first, and then create branches depending on the outcome, and then add multiple scenarios depending on what needs to be accomplished. In my case, I'd like to create a workflow where Service X is…

Hi, I use high CPU notification to notify me when the CPU usage has been over 90% for the last 30 minutes. Even though I have added more minutes to the time period, I still get a lot of these notifications. I would really like to know what is causing these long periods of high CPU usage but the content of the notification always displays processes with very low CPU usage. Can something be done to get this list sorted by the highest CPU using process? Here is an example of the latest notification: The CPU usage on computer 'XXX' in group XXX -XXX -XXX' is above 90% for the last 30 minutes Top Processes: Windows Explorer (Explorer.EXE): …