Everything posted by Paul
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High ram usage notification
Hi there, Yes, you can configure this from the Pulseway Manager app in the Notifications -> Performance tabs. Let me know how it goes . -Paul
- Using variables in scripts
- Run Task From Notification (alert)
- Pulseway app isn't sending notifications
- Central Configuration of Policy
- Pulseway app isn't sending notifications
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App version 5.4, Pixel XL, stock ROM
Hey everyone, We've released an update to the Android app into the beta channel (you can enrol here) that fixes this issue. Thank you for your support. -Paul
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Email notifications not working
Glad that I could help ! -Paul
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Email notifications not working
Hi there, Can you check under the Server Admin -> Users & Teams -> select your username -> Details tab -> Check that email notifications are enabled there. -Paul
- Consistent Interface
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Workaround for registration?
Glad to hear it worked. Enjoy using Pulseway ! -Paul
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Workaround for registration?
What happens when you do a validate registration? Do you have any errors in the syslog? -Paul
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Workaround for registration?
Hello again, We've just released an update to the Linux agent (v6.0.1) which resolves the registration issue. Can you check again? -Paul
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Rules - Actions are no longer supported
Hi there, This feature was removed from the Pulseway Windows agent as it's coming up as a component of the upcoming automation module update where you will be able to setup custom event based triggers for Tasks. The rules functionality on the agent is now used only for sending notifications based on the conditions you've previously setup. -Paul
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Workaround for registration?
Hi there, Please check the /etc/pulseway/config.xml file to see if there is a token attribute to the account tag and also look under /var/log/syslog for some error messages related to the Pulseway daemon. Let me know of your findings. -Paul
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App version 5.4, Pixel XL, stock ROM
We share your pain as all our Android 9 devices are experiencing the same issue. We don't even get notifications from gmail. No response from the email we've sent to android support. -Paul
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Screen View via Email?
That script only enables the feature. It doesn't trigger a screen capture. -Paul
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Register Device
Hi there, Please login to the WebApp and create your first organization, site and agent group from the Systems -> Configuration page. Then you will be able to register the system. Sorry for the confusion caused, we'll improve our on-boarding experience soon. -Paul
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Billing
Glad to hear it's all sorted now. Enjoy using Pulseway! -Paul
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Billing
Hi Kevin, Rest assured as the forum moderators do not modify the content of user posts, that's a promise. We moderate the first posts each user makes to prevent forum spam, I believe it's the first 3 or 5 posts. I've reviewed your support ticket yesterday and confirmed that your renewal was processed correctly by our systems and the payment processor has charged the same amount we display on the invoice. Did you not receive my reply? It's possible that your bank has increased the charge by a few dollars because it is an international transaction. You should reach out to them to get this clarified or reply to the support ticket with an extract of your bank statement showing the Pulseway transaction identifier, description and amount. When you submit the question through the web application we do get a support ticket raised, it's just that we don't send out a confirmation. There's no need to dispute the credit card charge, if you feel that you would not like to continue using Pulseway just let me know and we'll issue a full refund. -Paul
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Not running under Ubuntu 18.04
We will support newer versions of libssl in the 6.1 release. -Paul
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Poor technical support from Pulseway?
Hi Ian, Rest assured that this issue is not shelved but there's been no progress made on it simply because it's scheduled to be fixed in the next Windows agent maintenance release (it's on the top of the priority todo list). I'll post an update as soon as I have a beta build so you can install it on your affected system. -Paul
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Poor technical support from Pulseway?
Hi Ian, I'm sorry to hear that your ticket is not yet resolved. I've familiarized myself with your case and it appears that it is currently with the development team. Unfortunately the issue is more complex and there's no immediate solution on it. My colleagues from the support team can only provide status updates if they get any from the development team and in this case there hasn't been any progress made. Rest assured that we are looking into the issue. -Paul
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CentOS - Invalid Username found in configuration
Did you put anything in the CustomServerAddress tag? It's possible that the DNS queries are failing. Send me the output of dig ws0.pulseway.com -Paul
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CentOS - Invalid Username found in configuration
You only need to change this line: <Account Username="root" Password="rootroot" UseCustomServer="false" CustomServerAddress="" /> Replace root with your Pulseway username and replace rootroot with your Pulseway password and then restart the Pulseway daemon using this command: sudo service pulseway restart -Paul