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About itshero

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    IT Apprentice

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    United States
  1. I am attempting to simply change the name of a client workstation form "Steve Doe" to "Brandon Doe" and it has so far been unsuccessful. I have tried from the client side, and from the dashboard manager. So far all attempts have not worked. When I attempt to do it from the client side, the client goes offline, and comes back up ~ 3 minutes later (it doesn't actually turn off, pulseway just detects it as offline). Doing it locally freezes application and forces it to be stuck at "Loading Scheduled Tasks...". I have ran into this before. I fear uninstalling will prevent a re installation. The only thing that solved it in the past was a reinstall of windows. Any help appreciated.
  2. Unable to uninstall pulseway

    I will do that. The user is back today, and I will do it over his lunch hour. Thanks for the assistance.
  3. Unable to uninstall pulseway

    Hello, I figured I would re-post this issue we have been having. Only to solve one issue this time. I have successfully uninstalled the pulseway application from a user's computer that was having major issues. (Deleted all pulseway services, related folders, and registry entries). However we are unable to install the program again. The user is using Windows 7 64 bit. Please assist, as I don't want the users PC to be not monitored.
  4. Can't uninstall PC Monitor

    Any assistance????
  5. Can't uninstall PC Monitor

    Hello, I was having an issue install the Kaspersky Anti-Virus on a machine, and decided to try uninstalling Pulseway from the system. I uninstalled the program, and deleted the service using the sc delete "PC Monitor" command under an administrator account. The issue I am having, is the re-installation fails, and hangs on the "scheduled tasks" portion of the initialization wizard (the part before the pc monitor panel comes up). After the installer crashes, it still shows the application as "installed" for the user, and most things work on the machine. (remote desktop does not from the pulseway dashboard). The installation also does not show up in programs and features. OS is Windows 7 64 bit, and user is on a domain, and has local administrator. Is there anything I can do other than reformatting the user PC to get a genuine clean install so I can use the product we are paying for? Thanks.
  6. Kaspersky A/V install issues

    We are having issues installing the anti virus on a few clients with Symantec already installed. Please assist.
  7. Error in creating task

    Indeed it has worked. Thanks for your help.
  8. Error in creating task

    I was attempting to create a task on Pulseway, and got an error after attempting to save / publish the task. I am using the current version of Google Chrome. Something went wrong. The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter https://webapp.pulseway.com:parameters. The InnerException message was 'Error in line 1 position 1046. 'Element' 'ScopeName' from namespace 'http://schemas.datacontract.org/2004/07/MM.Monitor.Types' is not expected. Expecting element 'IsScheduled'.'. Please see InnerException for more details.
  9. Batch File not executing correctly.

    I found out ERROR: Input redirection is not supported, exiting the process immediately. Was associated with time timeout command. Upon removing that, the command ignores the following: CD "C:\Program Files (x86)\Internet Explorer" start iexplore.exe
  10. Batch File not executing correctly.

    Hello, I put in the Enter-PSSession, and saved it as a Powershell script. Enter-PSSession -ComputerName computer1 TASKKILL /f /im iexplore.exe CD "C:\Program Files (x86)\Internet Explorer" timeout /t 5 start iexplore.exe It receives the following response. ERROR: Input redirection is not supported, exiting the process immediately. It still closes the program, however still does nothing else.
  11. Batch File not executing correctly.

    Hello, I have not been able to complete the execution of this batch file. I have verified that it is indeed correct in syntax, as it runs locally just fine. TASKKILL /f /im iexplore.exe CD "C:\Program Files (x86)\Internet Explorer" timeout /t 5 start iexplore.exe In essence the code is meant to close Internet Explorer, and restart it upon the 5 second timeout period. But, it seems like it only executes the first part of the code successfully. Internet Explorer closes, but nothing else happens. (no errors in pulseway log). Feel free to run the code as it isn't malicious. Am I missing something to make work? Thanks and I hope to get a response soon. I would greatly appreciate the continued support.
  12. Batch Scripts being ran showing up as "skipped"

    Cheers this worked. I didn't see the workstation was indeed offline... I literally solved the issue right after I posted this. Thanks a bunch.
  13. Hello, I am having problems running all scripts. I created a test script, ran it a few times, and modified it, now all of my scripts come back as "skipped". Any idea on what is causing this? Thanks for helping. Hope to get an answer soon.