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Paul

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Everything posted by Paul

  1. Paul replied to mitch's topic in REST API
    Hey Mitch, Curl is an application that can make HTTP requests. You can download it from here: https://curl.haxx.se/windows. The Publish method of the REST API allows you to register applications as Pulseway instances based on the JSON content you're sending. So if you'd like your web console statistics and status information to be pushed to Pulseway then you'd have to talk to the developers of that application and ask them to make these requests every now and then adding in the required information. For instance you could write a script that runs backup jobs every day and you can use this API to let Pulseway know what's the status of the backup job and send notifications when the backup fails. -Paul
  2. Paul replied to debby's topic in General
    Thanks for the update Debby. Glad to hear you've managed to get the issue resolved. -Paul
  3. Hi Fred, We require the first few posts to be approved by a staff member to prevent forum staff. Your posts are approved and viewable by anyone. You can check it out by yourself if you open the topic in an incognito browser window. -Paul
  4. Hi Fred, Thank you so much for your feedback and sorry for the inconvenience that this has caused. I'll make sure that this reaches the PSA development team. -Paul
  5. I'd just copy the NotificationBridge.dll file from the archive into the Pulseway installation folder and use it from there. You cannot use the notification bridge application without Pulseway installed (including the plugin configured) on the local machine. -Paul
  6. Hi Mathieu, Unfortunately it's not possible to run legacy reports on a schedule. We'll be adding the Windows Server Backup template on the new reporting engine in a future release so this will definitely become possible then. -Paul
  7. Hi there, Use the following command to start the Pulseway service on newer distributions: -Paul
  8. Paul replied to nsdadmin's topic in General
    Hi there, We were forced to push it due to other features / issues that were more pressing. Here's our current roadmap: -Paul
  9. Hi Chris, Yes, I'm sorry but this is still on our backlog. There are a few features that are still missing from the WebApp compared to the mobile apps but rest assured that we're planning on having the apps in sync functionality-wise. -Paul
  10. Hi Josh, Just to confirm it's the same issue, does the CPU usage increase for the PCMonitorSrv.exe or for pcmontask.exe? -Paul
  11. Hi Andrew, You can already monitor Carbonite job results using the event log filter feature. Here's the list of event ids that Carbonite writes: https://support.carbonite.com/articles/Server-Windows-List-of-Windows-Events-Created-by-Carbonite-Server-Backup. -Paul
  12. Paul replied to Boris's topic in General
    Hey guys, Following up on this, we're cycled all our remote desktop servers and tested all now, can you try again now? -Paul
  13. Paul replied to Boris's topic in General
    Hi Robert, I've just tried to start a RD session and it worked for me. I am curious to find out if it's just on that machine or it's happening on other systems too. -Paul
  14. Paul replied to Boris's topic in General
    Hey everyone, We've had to pull up some backups to get everything back online as GigeNET did not respond to us at all. Reports and custom logo were also stored on the shared storage and we're waiting for the SAN to be brought back online but in the meantime all instances are now operational. -Paul
  15. Paul replied to Boris's topic in General
    Hi there, While most of our servers are back online the one SAN is still not online which keeps one of the SQL clusters from starting. We're on the phone with GigeNET right now. -Paul
  16. Paul replied to Boris's topic in General
    Everything seems to be coming back online now. Thank you for your patience. -Paul
  17. Paul replied to Boris's topic in General
    Hi Boris, We're investigating a network issue with the Chicago datacenter. I'll post an update as soon as I have it. -Paul
  18. Paul replied to dtoxic's topic in General
    Hi there, We're investigating the compatibility issues with Windows 10 and older operating systems. -Paul
  19. Glad to hear it worked. Enjoy using Pulseway! -Paul
  20. Hey Martin, Thank you for the suggestions, they are really good and we're implementing them. You should see them in the next release. In regards to the report, can you send me a PM with some screenshots of the report and task configurations and the report you've generated? -Paul
  21. Hi there, The 403 access is denied error indicates a security feature of our website has kicked in. Can you try to register an account from your phone's network or another network to see if that works? -Paul
  22. Apologies for that. We're retracting the Login feature until we get a better understanding of what's causing the issue. Pulseway 6.2.1 Windows agent update will be released tomorrow and it will automatically uninstall the login providers from all computers. -Paul
  23. Hi Abdul, Do you have folder redirection turned on? Did you try changing the installation folder to C:\Program Files\Pulseway Dashboard? -Paul
  24. Hi there, What would you search for in this case? Email address? -Paul
  25. Hi there, For the Pro plan we use a transactional email service which sends emails from the following IPv4 address: 167.89.85.223. The sender email address is support@pulseway.com. The Team plan is using your own SMTP server and in your case the IP address that will connect to your server is: 209.212.145.145. -Paul

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