Paul

Hi Fred, We require the first few posts to be approved by a staff member to prevent forum staff. Your posts are approved and viewable by anyone. You can check it out by yourself if you open the topic in an incognito browser window. -Paul

Hi Fred, Thank you so much for your feedback and sorry for the inconvenience that this has caused. I'll make sure that this reaches the PSA development team. -Paul

I'd just copy the NotificationBridge.dll file from the archive into the Pulseway installation folder and use it from there. You cannot use the notification bridge application without Pulseway installed (including the plugin configured) on the local machine. -Paul

Hi Mathieu, Unfortunately it's not possible to run legacy reports on a schedule. We'll be adding the Windows Server Backup template on the new reporting engine in a future release so this will definitely become possible then. -Paul

Hi there, Use the following command to start the Pulseway service on newer distributions: -Paul

Hi there, We were forced to push it due to other features / issues that were more pressing. Here's our current roadmap: -Paul

Hi Chris, Yes, I'm sorry but this is still on our backlog. There are a few features that are still missing from the WebApp compared to the mobile apps but rest assured that we're planning on having the apps in sync functionality-wise. -Paul

Hi Josh, Just to confirm it's the same issue, does the CPU usage increase for the PCMonitorSrv.exe or for pcmontask.exe? -Paul

Hi Andrew, You can already monitor Carbonite job results using the event log filter feature. Here's the list of event ids that Carbonite writes: https://support.carbonite.com/articles/Server-Windows-List-of-Windows-Events-Created-by-Carbonite-Server-Backup. -Paul

Hey guys, Following up on this, we're cycled all our remote desktop servers and tested all now, can you try again now? -Paul

Hi Robert, I've just tried to start a RD session and it worked for me. I am curious to find out if it's just on that machine or it's happening on other systems too. -Paul

Hey everyone, We've had to pull up some backups to get everything back online as GigeNET did not respond to us at all. Reports and custom logo were also stored on the shared storage and we're waiting for the SAN to be brought back online but in the meantime all instances are now operational. -Paul

Hi there, While most of our servers are back online the one SAN is still not online which keeps one of the SQL clusters from starting. We're on the phone with GigeNET right now. -Paul

Everything seems to be coming back online now. Thank you for your patience. -Paul

Hi Boris, We're investigating a network issue with the Chicago datacenter. I'll post an update as soon as I have it. -Paul

Hi there, We're investigating the compatibility issues with Windows 10 and older operating systems. -Paul

Glad to hear it worked. Enjoy using Pulseway! -Paul

Hey Martin, Thank you for the suggestions, they are really good and we're implementing them. You should see them in the next release. In regards to the report, can you send me a PM with some screenshots of the report and task configurations and the report you've generated? -Paul

Hi there, The 403 access is denied error indicates a security feature of our website has kicked in. Can you try to register an account from your phone's network or another network to see if that works? -Paul

Apologies for that. We're retracting the Login feature until we get a better understanding of what's causing the issue. Pulseway 6.2.1 Windows agent update will be released tomorrow and it will automatically uninstall the login providers from all computers. -Paul

Hi Abdul, Do you have folder redirection turned on? Did you try changing the installation folder to C:\Program Files\Pulseway Dashboard? -Paul

Hi there, What would you search for in this case? Email address? -Paul

Hi there, For the Pro plan we use a transactional email service which sends emails from the following IPv4 address: 167.89.85.223. The sender email address is support@pulseway.com. The Team plan is using your own SMTP server and in your case the IP address that will connect to your server is: 209.212.145.145. -Paul

Hi Norman, Since the 6.0 update, systems are no longer authenticating with a username and password so it's safe to change your password and it won't affect your systems. Make sure that your agents are running the agent version 6.0 or higher by running the Executive report which shows the agent version. -Paul

Hi Brian, Try running the pulseway-registration tool to re-register your system. Let me know how that goes. -Paul