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Everything posted by Paul
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Hi Greg, The next release will remember your setting so you won't have to keep setting it for each session. -Paul
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Hi Greg, Right now this isn't possible to be done with Pulseway but we're considering on adding a notification rules that will allow you customize the way notifications are triggered and add additional conditions. It's still on consideration phase but we're overly excited about it already . -Paul
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I'm excited to let you know that we've hired two new developers that are working on the Remote Desktop application and we estimate that an update that resolves some bugs and improves the speed and connection reliability is due to be out next week. -Paul
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Hi Davinder, Yes, you will need to install the Pulseway Linux agent on the appliance if you want it to show up as a separate entity. You will need to download the SUSE Linux Enterprise Server package and install it. -Paul
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This is scheduled to be out in early Q1 2019. -Paul
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We do have automated tests and our developers are testing each update before it gets pushed to the beta and production channels. That being said we support a wide variety of Android devices, we cannot test each device with each supported version so it's possible that a fix we're introducing may not apply to all the devices. Rest assured as we are taking software quality very seriously. -Paul
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Hi there, We're in the process of moving the Autotask integration from the agents to the server side so you will be able to centrally configure the integration and to automatically close Pulseway RMM alerts when the Autotask tickets are resolved. Can I say it's going to be super awesome ? -Paul
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Hi Greg, While this is not yet available through our APIs I'd like to further understand what you're trying to achieve. You want to call an API method that runs a report template and overrides the scope and "email to" fields for that execution? -Paul
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Brilliant, thanks for letting me know. I'm excited to hear it works now . -Paul
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We've released another update (v6.0.1) that addresses the PUSH notification deliverability problems. Please update and check again the PUSH notifications. You need to launch the app at least once to get the device to register again. -Paul
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I have removed the Pixel device registration from your account. Please open the app again to have it register again, you will get an email to confirm that the device was added to your account and then you should trigger a notification to see if you get it. -Paul
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But does it show a 'Yes' under the Push Notifications column? -Paul
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Hi there, Yes, you can configure this from the Pulseway Manager app in the Notifications -> Performance tabs. Let me know how it goes . -Paul
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You could have multiple versions of the script (Shutdown in an hour, shutdown in a day, etc) until we add support for variables. You could also give a try to this plugin: -Paul
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Hi there, Not yet but we're planning on supporting alert triggers for automation tasks which will work pretty much like the task scheduler works on a windows machine. It's going to be awesome. -Paul
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Hi Jacob, Can you check in the WebApp under the Account -> Devices to see if the phone now displays Yes under the Push Notifications table column? -Paul
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Hi Rick, This is coming up in the 6.1 release. I can barely contain my excitement about this . -Paul
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Hey everyone, We've released an update to the Android app into the beta channel (you can enrol here) that fixes this issue. Thank you for your support. -Paul
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Hey everyone, We've released an update to the Android app into the beta channel (you can enrol here) that fixes this issue. Thank you for your support. -Paul
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Glad that I could help ! -Paul
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Hi there, Can you check under the Server Admin -> Users & Teams -> select your username -> Details tab -> Check that email notifications are enabled there. -Paul
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Hi Alan, Thank you so much for your feedback. I'll pass this to the Pulseway PSA team right away. -Paul