
AGrolleman
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AGrolleman started following Two Way sync. , Offline notification and Edit button appears broken
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We are having some issues regarding offline notifications. The problem is that when the servers are rebooted for whatever reason, this does not generate a offline notification. It will only trigger if the server has been down for at least 5 minutes. For Windows servers the notification "Send a notification when the computer is shutting down" is working great, only this does not seem to function on Linux machines. Is there another way to track when a server gets a reboot and is back online within that 5 minute period?
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Hello Paul, Any update regarding this? I can still see that this is on the roadmap, but the initial idea was to implement this early Q1 2019. I think you missed that line a little bit. Kind regards, Alex
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Hello Paul, On the roadmap we can see that this is currently "in design". Is there already a bit of information you can share, for example what PSA partners are being considered?
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We have arrived in the 4th quarter of 2019. Is there any update on how this will function, or when this is scheduled for release?
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AGrolleman reacted to a post in a topic: Two Way sync.
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Tyson reacted to a post in a topic: Two Way sync.
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Tyson reacted to a post in a topic: Two Way sync.
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Hello Paul, Is there any update to this request? the first quarter is almost over.
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Experiencing the same issue. Happens with old as well as new notifications. Kind Regards,
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AGrolleman reacted to a post in a topic: Edit button appears broken
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Hello fellow forum readers! The new policies setting within Pulseway seems like a good step forward, great job on that! Now on to the request part of the post; It seems silly to just be able to assign a single policy to a customer. A better solution would be to allow multiple policy settings to a single Agent Group. This way you can specify a default policy for all customers, and finetune the policy for specific solutions. In the customer only policy it would be possible to filter out specific errors, which are a known feature for the particular Agent Group. Looking forward to a response, Alex Grolleman
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AGrolleman reacted to a post in a topic: Two Way sync.
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Hi Paul, Thanks for the quick reply! Is there any time frame planned for the release of this feature?
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Requesting a Two-Way sync between Autotask's PSA and Pulseway. (And possible more ticketing / PSA systems). I would like to see when a ticket gets resolved that the Pulseway resolves / deletes the notification. I tried to get something going with the API, only the Ticket ID is not being sent over to Autotask. This could be a quick workaround. P.S. Why is under every ticket the text: "Sent from Pulseway (www.pulseway.com)." being added? I already paid for the product .