Android

I started having problems receiving push notifications from Pulseway on my Android phone. Phone is Pixel 7 with Android 14, September 2024 patch. Pulseway is 9.4.1. I tried clearing the cache, no effect. Same with reinstallation of the app on my mobile. Revoked the device from the webbapp and authorized it again, nothing changed. All the notification options are enabled. The app is not being paused by Android. See attached screens - all the current settings are there. The events will appear in the notifications list, but will not generate a push notification.

Hi, I have not been able to login to to the Android app for the last 7-10 days. It's the same password that I use to login to my dashboard and the Web Interface. In the last 3 days I don't even get the app popup for approval on my phone for the Web Login. I use to get it even if I was not logged into the Android App. I think this is the first time I've had to login to the Android app since I first installed in, years ago. I have not changed my phone, the domain I use on the Android app is the same domain in my Dashboard & Web logins. Any help would be appreciated. Thanks, Craig

Once you click on a computer the main info sections (particularly the Ping round trip time) is stuck in "Loading..." and does not display ping info,once you enter it you can see the ping graf,going back no change and still it shows "Loading..." Samsung S10+ Android 11 Pulseway version 9.4.1 Agent version on Windows 9.5.1

I can't seem to login into the Android app, i have tried it many times by now. I have even typed the password in "keep notes" in clear text and then copy & paste it into the app, but with no luck Just the "Invalid username and/or password (295)". I can login to the website with no problem and all my colleagues don't have any problem at all - it's damn annoying!

Hi! I was searching for an option in the mobile Android app to switch the language! Perhaps I'm just blind... Thanks, BR, Andreas

I love the fact that we can now use the android app to remote into managed devices. It works well when the user is already logged in... The problem I'm experiencing is when I remote control a Windows device and have to login. I bring up the keyboard no problem and try typing the password to that computer. What I am typing on my keyboard isn't typing in the password box on the PC. In other words, it never seems to respond and type the password letters as I am typing, hence I cannot login (invalid password). I suspect it has something to do with how Android on Samsung deals with autofill. Ironically, I don't have this problem when using the Team Viewer app on the…

Is it possible to copy and paste text on the mobile Remote Desktop app? (Would be nice to also have a shared clipboard between the Android device and Remote Desktop Session)

Good day, I'm trying out the software and also using the Android app. the computer software seems to be working great but I can't get the Android app to work. Whenever I enter my credentials it tells me that the username and/or password is invalid (295). I know I am entering the correct username and password. I'm running an Android 2.3.3 (R2-D2 model) system version 4.5.602A957

I recently got a new phone, which is a Pixel 2 XL and I've noticed I never receive push notifications for when an alert is thrown out in the app. I have had no issues with any other app throwing push notifications and have not modified any settings in how notifications are displayed on my device. I am on Android v 9.0 currently if that matters.

It seems this app is not able to start itself when I reboot my phone. If I forget to launch it (or FSM forbid close all apps) after restarting I get no notifications. Is this intended behavior?

App Version: 5.4.3 (Build 80328) - Google Pixle 2 phone (Android 9) 1st time user and really like the product, however, I noticed that the 2FA options in the Android app don't appear to be working. If I set 'Use Pin' it will ask me to choose a PIN but never asks for the PIN when I start the app up. Same with 'Use fingerprint' ...except never asks me to verify my fingerprint. Is this a known issue?

I have been using a pin code in my Android app. It no longer works with the current update to 5.4 Anyone else seeing this.

Is it possible to add additional notification tones to the Android app? None of the ones the app comes with really grab my ear enough.

I use the Android app to manage my network 90% of the time. (The other 10% is through the webapp) I would like to propose a feature request that would help me out tremendously. I would like the ability to expand notifications on the lock screen or the notification bar and mark them as read or delete them. Currently I have to go into the application to do this. I would say 99% of the notifications I get are ones that I have seen dozens of times before and so I know what they are referring to. It would save me so much time to either mark them as read or delete them from the notification itself. The attachment below is a mockup as to what it would look …

Is there are a way I can receive alerts on my Android phone for the Critical Notifications category only when a server is offline, shutting down or uncontactable? Currently I receive Critical Notifications for Windows Updates, which I don't think are really worth being woken up during the night for.

Hi, Not really a problem any more so much as a curiosity. I have a generic tablet which ran the app fine on kitkat. I installed a customised lollipop rom and google play says "Your device isn't compatible with this version". I downloaded it via 'amazon underground' and pulseway installed and fired up perfectly. It seemed possible that my country ID was restricting the download, but it lets me get bbc iplayer so i've discounted that. As the device is the same, and no other apps seem incompatible, I'm not sure what else to look for. pulseway on amazon is 4.6.5 rather than 4.8 and I doubt I will have 'amazon underground' running as a service so updating will be manual. If …

How can I get a notification if one of my monitored servers is down? Also, can I set alerts to only be allowed at certain times of the day?

When i load the app on my phone, it my phone appeared online until i shut my computer down from my phone Once i turned on my PC from my phone my PC appears as offline on my phone Any help? -----I managed to fix this by uninstalling the software and reinstalling it----

Hi, I tried to install Pulseway on a Zenfone 2 but it is said that the phone is not supported. Is there any update or any other way I can install it? Thanks

Hello! I'm having an issue with Pulseway App on mobile, I haven't used the app for about 2-3 days and now when I tried to open my computer remotely I discovered that the App is asking me for upgrade so I obviously I went to Play Store and tried to search it in my apps menu to update, but I couldn't find it, so I tried to search it using the search bar in market and realized that I can't see it anymore, my phone is Samsung Note 1 (GT-N7000) with Android version 4.1.2, did it got removed from Play Store or my phone isn't compatible with it anymore? If I search it on computer on playstore page I can find it but if I link the DL link to my phone it tells me to use the App wh…

is there any way that only critical notifications can be flagged up on an android app rather than all the notifications that come through?

wakeup comand works just fine when i try through my home network, but when i try through 3g i get a mesage saying "wakeup command failed". Also when i try to wakeup my pc from another wifi network i get a mesage saying "wakeup command sent" bbut the pc does not wakeup. Anyone know why is this happening and what should i do to enable wakeup from other networks? It kinda defeats the whole purpose of having an app that can wake your pc up remotely if i cant wake it except when im at home. Thank you for any help that might come

When I attempt to login a error pops up Error java.lang.NullPointerException

Hi guys. I just upgraded to a Tmobile HTC One and can't get the app to work. After I configure my account and hit Back to go to my PC list, I always get a force close. If I enter the wrong login info it just tells me it's wrong but doesn't crash. I've cleared the app data and also tried reinstalling to no avail. Any ideas?

After the last update the option to save the screen is gone. All I have is refresh? Where did save screen go?