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Unable to login to Android App after updated SSL certificate on instance

I just went through the process of updating the SSL Certificate on our Pulseway instance.

The portal is working just fine and Pulseway Dashboard connects just fine.

When trying to login to the instance on the Android app, all I get is the following error.

SSO Authentication not available.

I've cleared the cache and data on the Android App to see if that would fix it to no avail.

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  • Author

We also don't utilize SSO with our Instance. So not sure why this is popping up at all.

  • Author

Some other tidbits of information that may help engineers find the issue.

When I revert the SSL certificate to the one that will expire in 5 days.

We can login on the mobile app again.

I also noticed that two Linux VMs had been showing offline while on the new certificate.

As soon as I reverted the certificate, those machines showed up as online again.

Those machines never went down btw.

  • Author

This issue has been resolved.

Our Certificate had a new Intermediate Authority certificate that needed to be added to the local machine running our instance.

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