Bjarne - ViGGO Posted February 8, 2021 Share Posted February 8, 2021 I can't seem to login into the Android app, i have tried it many times by now. I have even typed the password in "keep notes" in clear text and then copy & paste it into the app, but with no luck Just the "Invalid username and/or password (295)". I can login to the website with no problem and all my colleagues don't have any problem at all - it's damn annoying! Link to comment Share on other sites More sharing options...
Administrators Paul Posted February 8, 2021 Administrators Share Posted February 8, 2021 Hi Bjarne, Make sure that you enter the Team instance name in the Custom Server box too. -Paul Link to comment Share on other sites More sharing options...
Bjarne - ViGGO Posted February 8, 2021 Author Share Posted February 8, 2021 (edited) 17 minutes ago, Paul said: Hi Bjarne, Make sure that you enter the Team instance name in the Custom Server box too. -Paul ahh, where do i find that info? And when i open the app i following fields: Username Password Use Dedicated Server. I dont have a Custome Server box anywhere   Edited February 8, 2021 by Bjarne - ViGGO Link to comment Share on other sites More sharing options...
Administrators Paul Posted February 8, 2021 Administrators Share Posted February 8, 2021 Sorry, it's called Use Dedicated Server. The dedicated server is the instance name of your Pulseway instance like company.pulseway.com or the FQDN of your on-prem server. -Paul Link to comment Share on other sites More sharing options...
Bjarne - ViGGO Posted February 9, 2021 Author Share Posted February 9, 2021 17 hours ago, Paul said: Sorry, it's called Use Dedicated Server. The dedicated server is the instance name of your Pulseway instance like company.pulseway.com or the FQDN of your on-prem server. -Paul Okay - but where do i find that info? I have looked, but can't find anything. Link to comment Share on other sites More sharing options...
Administrators Paul Posted February 9, 2021 Administrators Share Posted February 9, 2021 I've sent you a PM. -Paul Link to comment Share on other sites More sharing options...
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