General

I recently found your software and have been very impressed. I would like to know how to make my GPU temperature view able on the iphone/ipad app. I can see the CPU and HDD, but not the GPU.

You can now view asset info and installed applications for offline Windows systems showing the last known information.

Someone changed the windows password for the local administrator account on a stand alone machine and decided to not write it down!!! Luckily I had my fantastic PCMonitor installed! I tried doing this using dsmod and going crazy trying to find it then looked into powershell but both were very difficult to use to do this and did not work. Again this is a local account and not in AD. Then I tried the following at the command shell: net user administrator Password1 and the password was changed! It would be nice if we could have an interface to change user passwords though... :-)

I'm wondering if I could be explained how security is implemented in this application. I'm basically leaving enough information via the PC-Monitor's server, that if information into the wrong hands, they could take full control over my server and PC's.

when will you release a mac version of mobile pc monitor?

Hi New trialist here and was wondering if the community would be able to assist with some of my queries instead of flooding official support with these queries. TYIA. (a) Notifications Understand that there are 2 types of the notifications - PUSH and EMAIL. Have been able to enable them using the PW Manager. If both are enabled, does that mean all devices in my account that are PUSH capable will receive these PUSH notifications while at the same time, EMAIL notifications will also be sent out? ( Notifications - Email I am only trialing the professional version, not enterprise. Understand that one is able to customize the email notifications in the enterpris…

Pulseway, what the *****? Over the last two weeks I have had to re-install half of the agents on my network, because the client stopped working. I have servers telling me that they have pending reboots, and after I reboot them, Pulseway still says they have pending reboots. I have servers telling me that servers require updates, but the actual system says that no updates are needed. I’m paying for this *****???? Guys, maybe stop adding so many new features, and make sure your core functions work. And please don’t have a salesperson try to call me. One more month of this ***** and I will be cancelling.

Hi I have a four computers on my account. I tried to log onto the PC Monitor website this morning, where I got this error message "access to this service is limited to active subscribers only". The client software is working (PC Monitor Manager) OK and I am receiving notifications on my phone. PC Monitor Dashboard has also stopped working. I do know my subscription has run out but I understand you can have up to 5 computers free for personal use. James

Hi, on a couple of systems the Pulseway Agent doesn’t start automatically. If I look into the services.msc I see that the service should start automatically, but it doesn’t. In the moment when I start the Pulseway Manager, I get an information, and I can start the Pulseway Agent. I am also able to start the agent over the services.msc. Any idea? Thanks, Christian.

Hi There, I have installed PC Monitor in three systems and they all are working fine but i can't monitor their desktop view ? How can i enable this feature ? Thanks Imran Sheikh

Further protect your instance by restricting access to the Web Application and Rest API to specific IP addresses. Teams and users with dynamic IPs can be configured to bypass IP restrictions if they have two factor authentication enabled.

Greetings, This question may be more appropriate in another place but I am sure someone here can answer my question. In additon to using this wonderful software to monitor my home computers I occasionally use it to stop a program from running by killing the process. I would love the ability to start a program remotely as well. I have messed with the Terminal command prompt option today and have sucessfully started the program I wanted remotely however it ran as "System" instead of "MyUserName" so it didn't really accomplish what I wanted. I have tried every combination of runas: type prompt I could locate via google with no luck. Can anyone tell me how to structur…

Hello, I've just started using this software and think it's great and it will save me a lot of time, especially for installing Windows Updates. It works great for installing critical & important updates. We run Windows 7 Pro on all of our computers and I was wondering if there is a way to install the optional windows updates as well? Thanks, Gerry

First off, hats off to the developer(s) who have created such a useful product for administrators of small home networks. It's top notch in usefulness, honestly. To me, PC Monitor and Teamviewer are the two software godsends of my home network. My issue is this. I have about 6-7 clients that I would like to monitor, ideally. Currently, I only monitor the 5 most important because that's where the free ride ends. Five clients is all you can monitor for free, which, honestly, is generous imo. The problem starts here. I would gladly pay the €9 per year to monitor additional clients. But in doing so I give up my 5 free clients. Suddenly those five clients start…

Hi There, I have been testing your software and it works very well, so thanks for such a great product. we are a small charity and we want to use your software on our servers, we may even roll it out to all clients,but we were wondering do you offer and concessions for charities? cheers

does anyone know whether there is a way to get offline systems to be flagged as a critical notification for example in the notifications tab, then status the top tick box is for when a computer is offline, which that shows as red on the dashboard, but we have that many servers with pc monitor installed that we have the dashboard set up to only show critical alerts but it doesnt show the offline systems

You can now discover computers from Active Directory through the Discovery & Deployment probes if they are a domain member. Additionally, you can now deploy the Pulseway Windows Agent through Group Policy Objects for all domain-joined computers or for just a selection of Organizational Units. This will automatically enrol newly added computers in Active Directory to Pulseway and place them in the correct Agent Group which in turn will apply the endpoint monitoring policies, optionally install an antivirus product, and start managing operating system and 3rd party patches too.

BitDefender: In-product trial set-up, purchasing and provisioning now available We have made it easier to quickly get the EDR protection you need by making it possible to trial, purchase and provision Bitdefender AV, including EDR, from within the Pulseway RMM. Users can set up a free trial from the AntiVirus section of the WebApp, then purchase directly from the billing section. The new license can than be provisioned directly from the WebApp as well. Remote Control for macOS Performance Enhancements We have launched an improved Remote Control engine for macOS that delivers speed and performance enhancements. The latest release also introduces support for m…

Hello, I see a restart option but I don't see restart PC option in safe mode when I'm in details of one of the monitored computers (using my.pulseway.com). Does this feature exist or if not will it be implemented soon? Thank you, Serge

With the latest update to Endpoint Policies, you can configure Windows Processes directly in the Web Application using the NEW Processes category.

Hi there, I have installed Pulseway on 2 PC's and according to my subscription page. I get 2 free licences. I was using Pulseway quite successfully last night till I received an email saying I had reached the Notification limit and to remove this limitation I should consider getting a subscription. I have logged on today to try and purchase a subscription for 2 licences as luckily that is all I need at this stage but due to it saying the first 2 agents are free I can't purchase a full subscription for just 2 licences How can I get unlimited notification for my 2 free licences?

Let me start off by saying this is not meant with any kind of hate or ill will. I very much love the Pulseway product overall, and I have been using it for a quite a number of years now. I very much want to see Pulseway continue to improve and catch up to a lot of the other RMMs out there by addressing some obvious "misses" with certain aspects of the software. This is going to be a bit of a novel but I hope the Pulseway staff and the community give it a read and feel free to comment, add suggestions, etc. The below items are too much to put into a bunch of separate feature requests. I apologize in advance if this is too much in one spot Interface/Web UI…

Since version 4.8.5 WSUS to function (?) In Pulseway Manger I find the WSUS function. If I want to check this, is the message: WSUS needs to download additional components. Would you like to download them now? YES or NO I Select Yes from the following error message appears: Module WSUS cannot be downloaded right now. The error was: Cannot find the latest version for WSUS server module.

Hello! I just wanted to ask if there's any way to setup pulseway for personal use (Home use)??

I am running Windows 7 and I can use the Android App to send the PC to sleep but it will not wakeup. Do I need to setup a different port to be forwarded in my router?