Feature Requests

Not that I am opposed to blue, but it would be nice feature to change the theme colors on the webapp. This may also help those that need a more high contrast display as well.

Can you guys please expand the space allowed in Email template subject lines? We are frequently limited in what fields we can put in the subject due to limited space.

Another great feature to have would be the possibility to view a Network Topology Map. This would be a great addition to Pulseway. It can be located in a tab under the client's group and part the reporting features. Something similar to vCenter Server Map.

It would be really useful to have a network Interface notification if the status changes from Up to Down or vice versa. In particular I have a couple of clients who use Microsoft RRAS VPN demand dial interfaces and although I can view these in PC Monitor and see the status and network usage graph, being able to be notified if they are down would be great.

Hi Guys Thank you for an awesome product, been using it since the PC monitor days. I wanted to know if it's at all possible to add a Network usage percentage that is viewable on the Pulseway Dashboard. I've attached an image, excuse the paint skills. Thank you

Hi, To avoid unnecessary interruptions would you please tweak the application installed/monitoring as follows: 1. Track a history of application changes: name and date installed/uninstalled. 2. Alert wildcard exclude (ex. Application Name: "Mozilla Firefox*") such that when Mozilla Firefox 51.0.1 (x64 en-US) or it latest version are installed and uninstalled no alert is sent. The history is useful to know what application changes occurred recently and I'm also looking for alerts on non-standard applications. The later I do want a notification. Last year an international version of Adobe caused a black screen when logging into the desktop and because …

Here are some feature requests I wanted to share, to see if you (the main Developer), or other users like. Hope these are inspiring. --Notifications to add: - Would it be possible to detect the difference between a Sleep and Hibernate (for a suspended state) I am pretty sure windows broadcasts a WM message, or sends it to some WndProcs or something similar to decypher the difference. - Under the users section, could you add: When a user locks the computer (and report the user name that locked it) When a user unlocks the computer (and report the user name that unlocked it) - Supporting the 12 hour clock would also be nice, since I am use to that, and its easi…

Hi, at the moment Request Support over the Pulseway Manager only supports a chat feature. The idea is to give the possibility to send an email to the support company, and if possible also with a screenshot feature. So it would be possible to create a ticket in the help desk system, or get a simple email. Not everything needs to be done immediatelly over a chat. Thanks, Christian.

Greetings All, I'm a new Pulseway PSA user, just getting familiar with the product. I'd started by using the To Do List as a repository for my master list of tasks for clients. Some of these I had linked to tickets. The other night I accidentally marked my whole list of To Do items as done. I went to the Already Done tab and saw the "Remove All Done" button, selected all items and clicked it. Doing this permanently removed all my completed tasks, including those attached to tickets! Support has informed me that restores, a) involve restoring the entire SQL DB for 4000 and extracting my data from that, and b) incur a significant fee I'm st…

I had a big issue today where replies from clients were not adding the reply as a note, but instead creating a new ticket altogether. In the end, there were 2 causes. 1) In the default PSA email templates, the Ticket number was set as #Ticket No#. This looks really weird in my opinion, when referring to a ticket number its generally "Ticket Number" or "#Ticket Number". I had removed the trailing # on most of the templates. I searched the knowledge base and forums and there was no mention, so it was only through trial and error that I realized that you HAVE to have both # at front and end of ticket number for replies to work. 2) In some templates, I removed the T…

Whenever there is a note added to the note section is there any way to know when looking through the systems? Maybe change the badge color whenever a note is present? Currently I have to just click on each note section to see if notes have been inputted. If I could tell just by glancing at the section that would be ideal.

Title say it all. I'm not sure but the " offline " feature is When the computer doesn't have an internet connection right? And if My suggestion doesn't exist it Would be good if the person could set x seconds or minutes until it counts as a afk

First of all : great product ! It still needs some tweaking to become mature , But looking at the changes in the last months and the planned new features i'm really hoping to get rid off Kaseya very soon and replace it with PC Monitor . I've got a feature request : in our company It is common that external software consultants get access to servers for software updates of there products or changes in there software configuration. We do give these external consultants a separate admin account to logon. same case with junior system admins , they get a separate account. When things go wrong on a server often the sofware guys and the network admin guys point a…

Hello All, Is there any feature available in Pulseway to get notified when the UPS is faulty/lost connection. If yes, Could you please provide me the steps to configure on our pulseway system. Many Thanks raagi

Hi, Is it possible to have a feature that one can have escalations on the notifications. We would like to use in a 3 tier notifications for the systems monitored. Tier 1 gets first notification, if Tier 1 doesn't resolve the alert/notification it escalates to Tier 2, up to Tier 3? Maybe have it as a option under the Rules section?

It would be great to be able to configure different notification email addresses based on alert type/source/severity. One example is that I'd want an email sent to our SMS page-out list for notifications of server outages or other mission critical events. I'm a new user to Pulseway -- maybe this is already an option? But from what I've gathered, emails can only be sent to the single email address in the account?

Hi all I have recently started with Lamberts Business Systems, who make fairly extensive use of Pulseway for monitoring and alerts across our managed customers. I've worked with Pulseway elsewhere, but at a fairly basic level in terms of availability monitoring. Just getting my head around our processes and procedures, and when I went to review our alert notifications, I saw that the only option seems to be to delete notifications, as opposed to acknowledging them and adding notes where appropriate. I've had a look at prior feature requests, and I found this post: I note there may have been mention of this being a feature in the enterprise versio…

I think it would be nice to receive a notification when a printer status changes to X (i.e. "other") for X number of minutes. Helpful for a print server.

Hi, I think a nice feature would be a option disable notification at specific times, only receiving notification at a specific time range. For example: My working day is all weekdays from 8:00 - 17:00 and only receive notification in that time range. My Collegues have other working times, so they will receive notification on their times. Kind regards, Maikel

Hello I would like to receive a notification when a certain user logs in. So not all users, but just a specific user. Can this be done with the standard Pulsway Application? If not, this would be a nice feature to add... BR, Emphyrio

Notification when external ip address change.

Hi, can it be posible, that if a notification is sent that you can also fire a custom SQL insert on a local or remote sql server ? and also use some vars from that notification.. Kind regards

Hello, It would be great if there was a way to change what an email notification says. I would like to change/remove both of the following parts: Hi XXXXXX, Best Regards, Mobile PC Monitor

Hi, I think it would be handy to have an export button in the notifications history tab in the Pulseway Enterprise Server Administrator.

I monitor a server that has additional network connections other than the one that connects it to the internet. I would like to be able to receive a notification when a certain network connection state changes from connected to disconnected. Thanks