Everything posted by Paul
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Add End Point
Yes, the Antivirus addon comes as an additional cost for each system. -Paul
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Not able to downgrade account
Hi there, I've sent you a PM. -Paul
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Add End Point
You start with 25 systems and then whenever you need to add new systems you let us know and we'll update your subscription (we plan to have a self service system somewhere around Q2-Q3 2017). You can add systems above your server license limit however you will only see the amount of systems your license allows you to. -Paul
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PSA Integration Issue
Thanks, Matt. We'll investigate this right away. -Paul
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Chat Notification
This is a great idea. I've added it on our todo list. Thanks. -Paul
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Apple Watch
Hi, We were thinking about the Apple Watch however the thing is there is a very small screen and it's usability isn't best truth be told. What would you like to be able to do from an Apple Watch app? -Paul
- FeAtUrE REQUEST: more granular info in scripts & tasks.
- Folder Monitor
- FEATURE REQUEST: TIME ZONE setting for clients`
- FeAtUrE REQUEST: more granular info in scripts & tasks.
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Remote Desktop Multiple Screens
Multi-monitor support is implemented and released. Android support for Remote Desktop is not supported yet. You can view the screen of monitored systems using the Screen View feature right now, remote desktop will be added in the future. -Paul
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Security concern
Hey Jaapyse, You're referring to the device access policies which can be configured from the WebApp under the Monitoring Devices -> Set Device Access Policy. -Paul
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Auto Response on Support Requests.
Hi there, When contacting support from the website you will now receive an auto response. -Paul
- Scripts
- Log of all users (windows)
- Remote Desktop On Mac
- Windows doesn't always start the Pulseway service 100% of the time.
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Windows doesn't always start the Pulseway service 100% of the time.
Hi there, A couple of weeks ago we've released the 4.9.6 agent update which speeds up the service startup which should've resolved the issues to the service startup issues. I've sent you an email on the address on your profile as we'd like to further investigate why the service isn't startup up in your case. -Paul
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Batch File not executing correctly.
Please note that scripts will run in an isolated session (session zero) which means that all GUI applications will run in a session that's not visible to the console. This has been done to enhance the security and privacy of the end user and to support running scripts while there is no logged in user. You could try using the Enter-PSSession PowerShell cmdlet to join a user session. -Paul
- Batch Scripts being ran showing up as "skipped"
- Temperature history bug report
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Anything New or Exciting coming soon?
Hi, Network discovery and mass deployment is a confirmed feature for next year. Unfortunately it's too early to tell on which quarter this is going to be released however I can tell you for sure that we're going to have it in 2017. -Paul
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Cannot connect to the WSUS server
Hi Jaapyse, Please enable the diagnostic logging in the Pulseway Manager -> Settings -> Diagnostics, open the WSUS module in the mobile app once again, wait for the error to show up and then send me the trace.log from Pulseway's installation directory as a PM. -Paul
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Windows Embedded 7?
Hi, Yes, we've seen numerous installations of Windows Embedded 7. Do you see logged in users in the "Users" section of the system details on the webapp / mobile apps? -Paul
- ERA Server module in Pulseway App