Paul

Hi Jonathan, I can confirm that 4 calls per minute is the standard for Pulseway agents (Windows agent included). Unfortunately you cannot slow down the ping interval for the agents but you can however remove the agent and write a bash script that uses curl to make Pulseway REST API calls. You'll be able then to specify the refresh interval that you want to use and the server will only mark your instance as offline if you don't ping within the interval you've specified. -Paul

It will have three authentication methods: Mobile App (Pulseway) where you will see a push notification or when you open the app you will be prompted to approve the authentication request Time-based One Time Passcode (TOTP) will work with Google Authenticator, Authy, 1Password, LastPass, etc Backup codes (hopefully you won't ever need them) You must select one of the first two options (you can have everything enabled too), backup codes will always be enabled if you have 2FA on. -Paul

Hey Kyle, 2FA with support for Mobile App authentication, TOTP and backup codes is coming out in the week that comes. We've pushed it a bit because we wanted to make sure that everything is bug-free and working smoothly from the get-go. PS: We're still in August -Paul

This 2FA update is coming out in the first week of August. Wohoo ! -Paul

The staged release is in place to gradually roll out the update to our customers. Due to the multitude of configurations that can get the Kaspersky product into a unforeseen state we'd rather push the update slowly to get an understanding of the stability of the update. The last thing we want is for everyone to start rolling out the update and to discover that it breaks their systems due to some incompatibility. By the end of next week you will definitely receive the update unless we get feedback from the early testers that the update is working as expected. -Paul

You should have the update available already. Check out the instructions on this article: https://intercom.help/pulseway/en/articles/3151587-how-to-upgrade-kaspersky-endpoint-security-10-to-the-sp2 Let me know how it goes . -Paul

We've rolled out the update today to a few servers and we will continue to distribute it for the rest of the week. Please PM me your instance name and I'll speed things up for your instance. -Paul

Just following up to check if someone reached out to you and if everything is ok. -Paul

Hi Ashok, We do have a notification whenever a USB storage device is connected or disconnected. You can set it from the Pulseway Manager in the Notifications -> Status tab. Let me know how that goes. -Paul

Hey everyone, We're on the final steps of releasing an update to the Kaspersky integration which will allow you to upgrade your existing Kaspersky installations to KES 10 SP2 which also supports the 1903 update. I'll post another reply here when the update is out but it won't be long. -Paul

IT never sleeps . I've found your inquiry and asked around what's the hold up. Unless everyone took your advice and went for pints someone should reach out to you soon. -Paul

I'll look into what happened to your sales inquiry and get back to you. Sorry for the delay. -Paul

Hi Kevin, Are you referring to the notification history page from the Server Admin? I totally agree with that, we have plans to reintroduce the search functionality in a future release. -Paul

Hi there, I'll add them to the list for review. Thanks. -Paul

Hey Zach, We've just released an update which may have caused that to happen. If you were to try again now it should work. -Paul

Hey Zach, It's already included with the Pulseway agent package and globally linked. If you just call it like this it should work: sudo pulseway-registration -Paul

Hey everyone, I'm excited to announce that we are working on Push-based and OTP-based 2FA as we speak. This is going to be super-awesome ! -Paul

Hi Zach, Did you run the pulseway-registration tool to register the system? We no longer support entering the username / password directly into the configuration file. -Paul

Hi @winsale, How are you registering the systems (Pulseway Manager -> Register System or system deployment)? -Paul

We've released yesterday the Slack and Skype packages in addition to some updates to the existing packages. -Paul

Hey Martin, Sorry for the delay. I have somehow missed this bug report. I can confirm that this will be fixed in the next Dashboard release which is due to be out this week. -Paul

Yes, just enable the offline notification from the Pulseway Manager -> Notifications -> Status and you will receive a notification if the agent stops *pinging* the server for a period of time (configurable from the Server Admin -> Settings page on the WebApp). All notifications are archived for historical record keeping and can be accessed from the Server Admin -> Notification History page on the WebApp. This could be done ... -Paul

In that case we'll reach out to the team that maintains the project to add support for it. Thank you! -Paul

Hey Tim, I've got exciting news. We're starting to roll out 6.3.3 today which includes... *drum roll* support for generating CSV reports . Adding the ability of getting similar information through the REST API is also a great idea, we'll consider it for a future release. -Paul

You are right, that was my mistake. We're still testing the Dropbox package. -Paul