Paul

Glad I could help! -Paul

Hi there, I do apologise, when I have activated your trial subscription I have forgotten to remove the free account flag. Can you please try again now? I have also reset your trial period. -Paul

You'll find the trace.log file in the Pulseway installation directory. -Paul

Hi there, That's very concerning indeed. Can you please enable diagnostic logging from the Pulseway Manager -> Settings -> Diagnostics then set the patch policy again and force it to run once. If you notice it goes into a restart loop again remove the policy and PM me the trace.log file. I'll investigate it right away. Thanks, -Paul

Hi there, I don't think that this event is caused by the Pulseway service itself. Try stopping the service and see if the events stop. -Paul

Hi @morganc, When you remove a system from Pulseway it's identifier gets blocked for a while. To get it registered again simply delete the ComputerIdentifier registry value from HKLM:\SOFTWARE\MMSOFT Design\PC Monitor and restart the Pulseway service. -Paul

Hi there, Thank you for your feedback. I concur that our mechanism of informing users of upcoming reboots is rudimentary however we'll definitely work on improving it. -Paul

Make sure that the Remote Control feature is enabled and it's also ticked under the Available Features tab in the Pulseway Manager app. -Paul

Hi @DuarteV, Does it work to perform a CRAWL with another SNMP browser? Can you tell us what's the name of the tool? It's possible it's just trying to match some OIDs and use the values returned to determine the device type and from there it loads built-in MIBs. Our crawl function actually tries to iterate the values on the device itself but it's not an operation that all devices support. -Paul

Thanks Mike for your report. We'll look into the problem and get back with updates. -Paul

Yeah, by adding another system it will put you into the paid plan giving access to the Remote Control feature. -Paul

Hi Bren, I do agree that it would be nice to display last known information for offline systems however right know you can still access certain information by running the asset report. It will still include the information it has on online systems. -Paul

Hi @JCrawford-BT, Thank you for your feedback. We are heading towards supporting a dark user interface for the web application. -Paul

I've activated a subscription for two weeks so you can give it a go. Let me know what you think of it . -Paul

Hi @StephenTheTech, Configure the password on one agent then copy the following registry values from HKLM:\SOFTWARE\MMSOFT Design\PC Monitor: PreventChanges, PreventChangesPassword, PreventChangesPasswordCtrl and then simply use an automation script to push those registry settings. Look for the Set-ItemProperty powershell cmdlet. -Paul

@level42, Pulseway runs scripts as the SYSTEM account. HKEY Current User will be different for the SYSTEM account compared with the HKEY Current User for a logged in user. Try running powershell as the SYSTEM account using psexec and you'll be able to run scripts exactly as the Pulseway service runs them. -Paul

Try looking at the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\LastUsedUsername -Paul

The end user will not need to enter anything. You will be able to remote into their computer in any active user session or at the console session. -Paul

Hi @level42, Pulseway runs these commands as the local system user (as it's a Windows Service). When you run the powershell command locally it runs in the user session which shows correctly your username. Kind in mind that Pulseway runs even if there is no logged in user. -Paul

Hi @rwgs, Try running the following command as an administrator: sc delete "PC Monitor" -Paul

Hi Randy, Service monitoring can only be configured locally on the agent or remotely through the Pulseway Dashboard desktop app (you can remotely edit the configuration while a system is online by right clicking on the system and selecting Edit Configuration). This will become a lot easier when we'll move the configuration to the server-side so this won't stay like this for much longer. -Paul

Hi there, Welcome to the Pulseway community . We do support starting, stopping, pausing, removing and restarting windows services, you only need to first tell Pulseway which services you would like to manage. You can set that up from the Pulseway Manager -> System -> Services tab. Registry management is not yet available, it does sound good though. We do have part of our Roadmap to add support for start a Remote Control session directly from the WebApp, we'll consider implementing file transfer outside Remote Control too. -Paul

Hi Matt, Make sure that the gold image doesn't have the HKEY_LOCAL_MACHINE\SOFTWARE\MMSOFT Design\PC Monitor\ComputerName registry value. This will pick up the hostname as the computer name at startup. -Paul

Hi Matt, We're going to be adding ways to re-evaluate the notification condition using Automation Workflows (which is queued for this quarter). -Paul

Hi Jim, Thanks for stopping by, I'm looking forward to hearing what you think of Pulseway. I've checked our records and it looks like you're on the Free plan which doesn't support the remote desktop feature. I've activated a 2 week subscription on your account so you can give our Remote Desktop a go. -Paul