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ITiseasy

KAV not installing (Agent Missing)

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Hi all,

i just updated 2 systems to the latest Windows 10 1903 update. Now KAV will not install anymore.

We needed to delete the installation of KAV because of the new update (Some conflict at the update on both computers) After installing the new windows 1903 release the Pulseway Webapp is telling at the KAV section "Missing Agent"

 

Does anyone noticed this also and has an solution?

 

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Hi, 

I have the same issue with a freshly updated System. When I try to install the av software out the AV folder in my pulseway folder Windows 10 gives me a message that the package is out dated. 

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Hey everyone,

We're on the final steps of releasing an update to the Kaspersky integration which will allow you to upgrade your existing Kaspersky installations to KES 10 SP2 which also supports the 1903 update. I'll post another reply here when the update is out but it won't be long.

-Paul

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21 hours ago, Paul said:

Hey everyone,

We're on the final steps of releasing an update to the Kaspersky integration which will allow you to upgrade your existing Kaspersky installations to KES 10 SP2 which also supports the 1903 update. I'll post another reply here when the update is out but it won't be long.

-Paul

Hi Paul,

Thanks for the fast reply and the hard work you guys are doing.

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Unfortunately I wasn't aware of this issue.

I upgraded several computers to windows 10 this weekend and noticed the issue. Oddly 

I still have more work to do to have the systems ready before tomorrow morning. installing Kaspersky after the upgrade was scheduled to take a few minutes. I'm a few hours into this and stressing out. 

I assume I need to prevent Windows updates to avoid even more chaos. 

To me this is a serious issue.

What is the current recommended solution?

 

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19 hours ago, timbuck2 said:

Unfortunately I wasn't aware of this issue.

I upgraded several computers to windows 10 this weekend and noticed the issue. Oddly 

I still have more work to do to have the systems ready before tomorrow morning. installing Kaspersky after the upgrade was scheduled to take a few minutes. I'm a few hours into this and stressing out. 

I assume I need to prevent Windows updates to avoid even more chaos. 

To me this is a serious issue.

What is the current recommended solution?

 

I dont know when Pulseway is ready to roll-out the update on KAV. But for now if you cant wait, just rollback the Windows Updates

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We've rolled out the update today to a few servers and we will continue to distribute it for the rest of the week. Please PM me your instance name and I'll speed things up for your instance.

-Paul

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24 minutes ago, Paul said:

We've rolled out the update today to a few servers and we will continue to distribute it for the rest of the week. Please PM me your instance name and I'll speed things up for your instance.

-Paul

itiseasy.pulseway.com please.

Thanks in advance

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