Paul

No worries Kenny, I'll reach out to them to get it fast-tracked. -Paul

Thanks for checking. I'll do some digging to see what's going on. -Paul

Hi Kenny, We don't tie system registrations with the org, site or agent group names so renaming them is perfectly fine. I can't tell what caused the disconnect however looking at your instance it seems that you are at your license limit meaning that any systems you add above the license limit they will no longer be visible. Can you send me a PM on the total number of systems you're monitoring so we can confirm that the license is in order? -Paul

Hi Geddie, Try this: $securePass = ConvertTo-SecureString "MySecretPassword" -AsPlainText -Force $cred = New-Object System.Management.Automation.PSCredential ("ExampleDomain\ExampleName", $securePass) Remove-Computer -Credential $cred -Force -Passthrough -Verbose -Restart -Paul

Hi Kevin, No ETA just yet, we're evaluating our options. The reason why we've taken it out was because of the localization of the notifications. If we were to introduce search back as is now it would cause a serious performance impact. We're discussing this internally. -Paul

Hi there, We did resolve the issue on Friday, can you try to close the app and open it again so it re-registers? See if that resolves the issue. -Paul

Hi James, Please run the GSI report (link) and send it to me at paul.csiki [at] pulseway [dot] com and if possible include an export of Process Monitor showing the process trying to touch the AppData folder and getting access denied. If you need help with that I can run both myself through a remote session. I will then forward both to Kaspersky Labs for investigation. -Paul

Hi Ethan, Welcome to the Pulseway community. The free plan we're currently offering allows you to monitor up to 2 systems. If you would like to monitor and control 4 systems you will need to head to the Billing -> Place Order section and purchase a subscription for 4 systems. We will keep the 2 free systems free of charge meaning you will only end up paying for the 2 additional systems. Once the order was placed the activation is instant, you will be able to see the other 2 systems right away. -Paul

Hi Przemek, I've updated the plugin to include Ermins's changes which allow you to control whether or not the notification should be repeating (using the -r CLI argument). Check the first post for the latest version. -Paul

Hi Jillian, Try resetting the user settings by going to the Settings app, scroll down to Pulseway, tick the Reset Settings option and then start Pulseway again. Let me know how it goes . -Paul

Hi Andrea, Yes, you can use a policy to update the settings en-masse: https://intercom.help/pulseway/en/articles/1856141-how-to-configure-pulseway-group-policies. You can also take a look in the HKLM:\Software\MMSOFT Design\PC Monitor registry key where Pulseway stores it's configuration for the settings that cannot be configured through a policy. Let me know if I can help you. -Paul

It's highly recommended to install 1903 before you install KES 10 SP2 MR3. -Paul

Thanks, can you tell me the version of the Pulseway app and the OS version? -Paul

Try uninstalling the Windows Phone app and installing it again, it should ask you for credentials and re-register. -Paul

Hi there, This usually happens when you delete a device while the app is still open. Try to close the app (force close if you must) and then open it again or sign out of the app and sign-in again so it re-registers. -Paul

If the service is not the Pulseway service itself then you can use: Restart-Service "ServiceName" -Paul

Thank you for the feedback. We do trigger 2FA notifications if you have enabled Push notifications on your Android device for the Pulseway app. Adding yes / no buttons in the notification is a great idea. We'll consider it for a future release, thanks! -Paul

Hi there, Check out the CLI arguments of CCleaner here: https://www.ccleaner.com/docs/ccleaner/advanced-usage/command-line-parameters. You should be able to perform a scan using the /AUTO CLI argument. Let me know how it goes. -Paul

Hi everyone, We've released the KES 10 SP2 MR3 to everyone however the in-place upgrade function remains disabled as it's known to cause problems. We've reached to a conclusion with Kaspersky Labs that the following process is safer to upgrade KES 10 SP1 MR3: Uninstall KES 10 SP1 MR3 Reboot the computer Upgrade the system to 1903 if it's Windows 10 (if the 1903 update was already installed and it automatically uninstalled KES 10 SP1 MR3 then you need to run the KAV removal tool) Reboot the computer Install Kaspersky (it will automatically deploy KES 10 SP2 MR3) Please let me know how this goes for you. -Paul

Hey everyone, I'm excited to announce that the 2FA update is out for Free, Pro and Team users (on-prem will follow tomorrow). We're looking forward to hearing back from you on the new 2FA options that we've introduced. -Paul

Hey everyone, We are ready with the 2FA update but we can't pull the trigger as we're still waiting for the mobile app updates to be reviewed and approved in the App Store. This means that we'll have to postpone everything until Monday. Sorry for the slight snooze again. -Paul

@Nerd Fuel I've enabled the uptime report for your instance. It will start collecting data now and the report template should also show up. -Paul

Hi there, You could install PowerCLI on the machine and then use it from Pulseway to create snapshots. All you need to do is create a snapshot before running updates: https://pubs.vmware.com/vsphere-51/index.jsp?topic=%2Fcom.vmware.powercli.cmdletref.doc%2FNew-Snapshot.html I would keep the snapshot until you find updates again and at that point you delete the old snapshot and create a new one. Get-VM | Get-Snapshot | Remove Snapshot Make sure you add a filter to the first Get-VM call and maybe add a filter on the Get-Snapshot too by name. -Paul

Hi Jonathan, I can confirm that 4 calls per minute is the standard for Pulseway agents (Windows agent included). Unfortunately you cannot slow down the ping interval for the agents but you can however remove the agent and write a bash script that uses curl to make Pulseway REST API calls. You'll be able then to specify the refresh interval that you want to use and the server will only mark your instance as offline if you don't ping within the interval you've specified. -Paul

It will have three authentication methods: Mobile App (Pulseway) where you will see a push notification or when you open the app you will be prompted to approve the authentication request Time-based One Time Passcode (TOTP) will work with Google Authenticator, Authy, 1Password, LastPass, etc Backup codes (hopefully you won't ever need them) You must select one of the first two options (you can have everything enabled too), backup codes will always be enabled if you have 2FA on. -Paul