Workflows

You can now trigger workflow executions from Event Logs notifications and evaluate Event Id, Level, Message, Name, Source and Filter Title in conditions to build even more customisable workflows for your IT processes.

You can now trigger workflow executions from Performance Counter notifications and evaluate Name, Category and Instance in conditions to build even more customizable workflows for your IT processes.

You can now create interactive, conditional troubleshooters that can be used to ask questions, provide answers, and run self remediation scripts and tasks based on user input. Pulseway's Client Portal can be used to standardize IT processes, empower end-users and reduce the workload on your support team.

Hello , I was wondering if anyone has usefull workflows that they use for clients. When searching on the forum here i don't see any real use cases but it would be nice to see some examples of what people use this for.... This goes for the client portal as well... It would be nice to see come use cases which are usefull for others.

Hello community. I am new to pulseway and really love the design and tools it offers but I would like to know exactly how a workflow is triggered. I made a workflow with the following conditions: 1- Trigger: ***Service Stopped. 2-Condition: ***Service name --> contains --> Altaro ***System --> is equal to --> DC2 (one of my systems name) 3-Green Checkmark: ***Start service: Altaro ******The maximum execution time is 12 hours. (I dont really know if I should lower this.)***** Is there an specific time delay or do I have to wait for so…

Hello, we have created a workflow, it is active and has a maximum execution time of one hour. This workflow, should be executed every time a user logs in to the system. For this purpose, a simple script is executed, which adds the respective username to the computer name. However, we notice that this does not work. The usernames are not updated, and I have to run the script manually as a task. Am I using the wrong trigger here?

Trying to create workflow that assigns patch management policy if client is on a workstation. Here is what I got so far.

So, I have been using the workflow automation to much sucess. I have one activating script upon logon. It used to work wonderfully even though every time it ran it reported "Failed" in workflow status. It seems that my PowerShell scripts hang up the workflow. These two scripts write back to custom variables on each machine when they run. I just tested and it does not seem to matter whether the custom variable code snippet is in the script or not. It is not possible to successfully run a workflow with any steps after a PowerShell script currently. Does anyone have any way to fix this, I tried adding "exit" at the end and that didn't help…

Hi folks, I am seeing this trigger, System Registered, in the Automation > Workflows area. I'm imagining this trigger combined with the organization condition value can easily automate a series of actions to perform onboarding computers automatically. In testing, this works fabulously. However, it seems Pulseway RMM only allows one active workflow to use the 'System Registered' trigger. Understandable. I suppose I could use a single Workflow that uses the 'System Registered' trigger that cascades through all my clients. i.e. Organization Condition=ABC Customer: true/false > a false answer cascades to a new Organization Condition=XYZ Customer: true/false, …

Hello Pulseway, I need the ability to trigger a workflow based on an Event ID generated on one of our Servers. Is this something that can be added in the future? Regards, Alexander

Hi there, I've been looking all over and I can't find what are these "Action Parameters" in the "Condition": Can someone explain how do these options work, please?

Hi Pulseway experts, I'm Ryan and a happy user of Pulseway, but kind of a starter with probably a little issue which I cannot solve. Could someone help me with the following case? I provide customers with proactive automation on their devices and there is a issue which after a lot troubleshooting I still cannot fix. I run a policy which monitors daily statuses that check every single process and services. I got this issue ''The antivirus Windows Defender has been disabled on computer ...... in group ...... ''. The service stops daily and I made a workflow to start is again and also tried a workflow which restart the service, but in both cases the windows defende…

tldr: I have an endpoint policy to trigger a workflow from an event log I have it set to notify on low, is there a way to have the low notification auto deleted as the workflow that triggers sends an elevated alert for workstations with 5 or more days uptime

I read on the Workflow for Time Sensitive section that the Idle timer is not compatible with the Time Sensitive category, but we're trying to create a workflow that sends a notification once a ticket has been unassigned for over an hour. Is this possible with PSA at this point?

I have a Macbook and a windows laptop that are both starting the workflow that is started with the trigger "System Back Online". Building a virtual test machine to re-build our onboarding (we are in migration to Pulseway), the workflow is not started on this virtual machine. Computers are all in the same organization\group. Only diff is physical vs virtual. Could that be an issue? Any other pointers/reasons to check maybe? Thx

Is there any way to do this because i can't figure out a simple way to do it and was wondering if anyone else knew or does this or if im just missing something.

I was wondering if there was a way to put together a script/workflow that would log a user out of a Windows remote desktop environment after a certain amount of inactivity Been looking around, but can't seem to find any examples - which a bit of a surprise to be honest.... Thanks!

I am trying to setup a workflow that will notify me once a server is down. I know how to configure this part but my question is how can I delay the alert so I'm not getting alerts from a server rebooting from patching. If the server is down for more then 5 minutes, then alert me. Guidance is appreciated.

If I configure Pulseway to receive a notification in the event of a pending reboot, I'd like to be able to launch a script. I'm looking in Workflow, but I can't find the trigger in Triggers.

I want to establish a workflow to monitor high CPU utilization on servers and workstations. I am able to create the workflow for CPU utilization > 90%. However, If a server gets over 90% utilization, I don't want it to immediately fire off a Pulseway ticket to us. I would like the workflow to recognize a server has been above 90% CPU utilization for x amount of minutes. Is this possible? If not, is there a default timer for things like high CPU utilization, high memory utilization, etc.? Thoughts?

Hi. im trying to execute file and run a shell on a workflow but nothing happens. even tried a simple "New-Item -ItemType Directory -Path C:\Path\To\New\Folder" shell command but no folder is created as system or logged in user, and no logs to see what or why. Is anyone else having luck with this?

Hi. I like to work extensively with tags and would like to set them automatically. Probably I have not understood the principle? Or when are the workflows executed? Am I too impatient? And... --> Endpoint Policies --> muss ich den Dienst hier überwachen lassen? Oder geschieht das automatisch? Where is my error? Or so... I can't get it to work!

We leverage several scheduled workflows to automate parts of our maintenance cycles. However we have noticed that when a workflow calls a 'Run Task' item it tries to run the task in the scope of the workflow rather than the scope assigned to the task itself. We resorted to tasks as a method of handling multiple scopes because workflows invoked from a scheduled workflow also run in the context of the calling scheduled workflow rather that its assigned scope. Please advise.

We have a big workflow for onboarding computers into our system. We want to install some applications and we use our own scripting for this. In this script we download some files from our own server to the script and install the application. When the script is run standalone it works fine and takes some time. In the workflow it does run and finish installing the app however, the workflow says the following: "Agent failed to report the script execution status in the allocated time". Is it possible to change this allocated time or is there a more efficient way of installing applications.

Was the Execute Workflow action moved / removed in the 9.4 update? It appears if I copy or modify an existing execute workflow action it still functions as expected, but I am not seeing it in the action pane.