Feature Requests

Hi It would be very usefull to have the feature add/delete users from AD Thanks in advance!

So, it’s a possibility to create this feature? a same adhoc report of psa but to Pulseway... with report designer.

It would be beneficial to add either the percentage of uptime or downtime to the Executive Report.

Could we add an alias to be displayed along side the device name in the systems view? Or maybe display the last logged in user. Just so it's easier to find a user machine without having to remember/find the device name.

Dear Pulseway, Currently when a customer wants to send in their support request, they can only send a message but no attachments or such. Is this possible or is this feature in the making? Also if an employee of a customer does not have an email registered in the PSA system, does the ticket system still reply to this person if we reply on that ticket?

Hello I am monitoring a Shuttle XS35V3 machine and would love to be able to read the CPU/System temperatures (for now I see only values for the SSD inside it). I know that Intel Atom Cedar CPUs are 'obsolete' now but yeah... Noticed HWMonitor (Pro) supports reading values maybe you can share/buy/join/whatever their code Anyway PC Monitor is a smart idea, good implementation, thanks a lot!

Would it be possible to add the current logged in user for each pc to the header info that shows in the middle panel. We manage several hundred pcs and the computer name of ASSET-1234 does not tell us whos using it at that time. Most end users do not know their computer names. So trying to find the computer a user is on is sometimes difficult. Having this info at hand in the search list would help that a lot. i am only thinking this information for workstations, servers could potentially have multiple users logged in at the same time and this information would not be as useful (not to mention not enough space) I have included a mockup of one way this could be do…

I use PSA for billing but do NOT use the PSA generated invoices since they don't look great and have no customization. Once the invoice syncs to Quickbooks via QBsync, I send the client the invoice from QB using a custom invoice template. This works great except some clients use the Client Portal to view status of invoices and payments. I want their invoices to post to the client portal, but they won't until you click the "Send to Client" button. There needs to be a way to post the invoice to the Clients' Portal without sending the email. A button on the invoice would suffice. Right now I get around this by creating a dummy contact with fake email address and markin…

Hi, I have a lot of ping and cpu notifications, but I must read one by one to see, which one is still critical, and which is somehow resolved. So I suggest to have additional notification status, like "past" or something, which would be set for notification, where there is no alarm state anymore and the notification has not been read nor deleted. Server/PC status would not have red or yellow dot anymore for such statuses (meaning, at the moment I do not have to worry about server/PC) Thoughts?

Hi Guys, Not sure if this has been requested before so apologies in advance if it has. I had a customer with a slow PC and wanted to add the Disk Queue Length performance counter to see if that was causing the slowness however didn't want to have to log into her machine. Normally I would go via the Dashboard -> Edit Computer Settings and make whatever changes were necessary. However Performance Counters can't seem to be added this way as there is no Add button: Is this a bug or missing feature? If it's missing, it would be handy to have as you can pretty much do everything else from here and it's not always convenient having to log into the…

Hi, It would be nice to have an Section in the overview page of a System what Windows Version / Patch / Update is installed. Like Windows 10 Pro 1909 for example. So we know on what build / CU they are.

Please add support for the more recent Azure Resource Manager deployment model for virtual machines. Currently only the classic model is supported, so virtual machines on my Azure subscription are not visible.

When a user launches a troubleshooter, it currently does not have the ability to attach machine information to the summary email such as hostname or the results of the script executed. The summary only shows the user information. Add the output of the script along with the system name to ensure an accurate follow-up with the user.

Sometimes i am creating a ticket after i have already started work on the problem. Not ideal I know, but it happens. It happens enough that i would really like to be able to put in the time i started working on the problem and then hit the now choice and then hit a "Add time" or start tracking time button that continues to update the "now" or "end" field. that way i dont have to remember to hit that now button when i am done and hit the save button.

Hi MMSOFT. We think it would be a very nice feature to add RDP to your Remote Desktop Client Desktop App. We mostly use Azure VMs, and here RDP is enabled by default using a custom TCP port. It could be configured on the managed deviced like this. Add Windows RDP to Pulseway Remote Desktop Client [ ] no [x] yes Connect to RDP through [x] public ip [ ] other ip/dns: ________________ Use custom TCP port [ ] no - use default 3389 [x] yes - port: ________________ Of course it could be done with VNC and other common remote tools too. Some options could maybe be discovered by the pulseway client itself - like Teamviewer ID. Best Regards, …

It would be nice if on the mobile apps when you click on processes you could long press on a service and add it to the list of monitored services. This way you can do it after the install if needed. Currently the only option is to kill process.

I would like to see additional 3rd Party Patching Options made available, specifically one that I would find useful in my own environment would be Microsoft Power BI. Currently this is a product that we must manually patch through PDQDeploy, as Microsoft doesn't offer any type of automated update of this product through things like WSUS/Windows Update. They no longer offer a .msi download (only .exe) so I can't configure it as a Custom Title.

It would be great (save me a lot of time) if, when downloading the custom Windows agent installer, there was an option to specify if the installer should create shortcuts or not. IOW, in addition to selecting the organization, site and agent group, there would also be an option (true/false) for "create program shortcuts" (or similar).

It would be nice to be able to add negative keywords to scopes (i.e. Does not have tag). We currently use a script to automatically update the system name to include the username, but there are some systems that we want to keep a static name so they are easier to identify. Currently we have to separate these into their own groups in order to keep them statically named.

Hello Currently only 2 options are All Tickets and My Tickets. Could you add a "Open Tickets" view? Ideally, we could create our own filters, but currently tickets are not sorted by date, so I can have a dozen closed tickets, before coming across 1 open one.

Hi, I use the app for my smartphone, the app for my tablet, the app for my Windows 10 computer and the WebApp. I don't use the dashboard, because I see no sence in it, and it only works on a computer. If I want to change the configuration of an Agent, I need to connect via RemoteSupport or I have to use this dashboard app. I think it would be better to have everything in the apps. Thanks, Christian.

It would be nice with a build in option to trigger notifications based on failed Agent Jobs. We are currently using this custom SQL Query in 'msdb': SELECT STUFF((SELECT N', ' + name FROM (SELECT name FROM dbo.sysjobs WHERE (SELECT TOP 1 run_status FROM dbo.sysjobhistory WHERE (step_id = 0) AND (job_id = sysjobs.job_id) ORDER BY run_date DESC, run_time DESC) = 0 AND (enabled = 1)) AS [n1] FOR XML PATH(''),TYPE).value('text()[1]','nvarchar(max)'),1,2,N'') AS [Failed] // Martin.

When the Agent launches, it generates an "Computer is up and running" notification. It would be more accurate if it was accompanied by a notification that said, "PC Monitor agent has started". The "up and running" notification by itself is a little misleading. Maybe only a PCM newbie like me would make this mistake, but I found "up and running" notifications this morning. I went in to the Event logs to try to figure out why the computers had restarted, and why there wasn't a "shutting down" notification. What I found was that the agent had auto-updated; the computers were up the whole time. Here are the notifications I'd like to have seen this morning: PC Mon…

Hi Marius, One thing that I will find very very useful is if you are having the on duty call and beeing responsible for a huge server group, that the alarms received clear them selves when problem is solved. E.g CPU or memory is too high on the db server, 5 min later it is okay. A notification is sent and the escalation is removed from the list. Best regards Johnni

I was wondering if there was a way to select multiple alerts to delete them, without deleting all or deleting one at a time. Say someone forgets to turn on maintenance mode and Reboots 20 servers. Now there are 40 events one for shutting down and one for being online. Now they want to delete all theses events but keep the other ones that are pending. I would like to be able to go into the dashboard and hold CTRL and select them or select one and hold shift to select the ones in between that and another. Another improvement could be the ability to sort the columns in the Dashboard Notification view. Thanks!!!