Windows

We are currently assessing Pulseway and use Nagios presently for monitoring. A core requirement is to be able to monitor files & folders, we have two requirements: a) Monitor the files in a folder with the "abc" extension and alert if one exists with a "Created Date" greater than 2 hours ago b) Monitor the folder "Modified date" and alert if less than 2 hours ago Is this possible with Pulseway?

Hi When I install Webroot from the within pulseway it shows as installed but there is no trace of webroot on the target PC? It also does not show up in the webroot console which leads me to believe that while pulseway says it is installed it clearly is not? Target PC is Windows 7 Pro. I have uninstalled both WR and PW in the hope that a reinstall would work. Reinstalled pulseway and WR not showing up on the target PC or WR console. Never had problems installing before !! Thanks in advance......

Hello and TYIA~ I am trying to put together a work flow that will hold a ticket for 7-days once we believe it is complete. Once assigned to a particular status, I would like the ticket to stay open for 7-days, then if there are no further updates, close itself. Does anyone have anything like this they wouldn't mind sharing?

Hello I am trying out Pulseway but I am having issues starting the service. I was able to install the software fine but I am not able to register the device. I received the email stating that I was going to authenticate a device but it doesn't complete. I am not sure what I am doing wrong. Any assistance is greatly apprecaited. I have done this on 2 different computers and both expercienced the exact same thing.

Hi. I've been trying to remove an agent from my account because my client replaced their PC. I have removed it from the Configuration section in the Web App and tried from the Dashboard but when my client switched their old PC back on the agent then registers itself and I get the warning email that I have too many Systems on my account. Apart from trying when the PC is switched on, is there a way to remove from my account? Regards, Andy

Able to install Pulseway no problem, but we do get the following error when we try and register/validate the account: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms. FIPS is enabled on these systems and we do have the .NET reg key to force TLS 1.2 pushed out using GP. Any help would be appreciated. Thanks. Forgot to mention using Pulseway version 6.1.1 UPDATE. Actually figured out a work around. Had to add the following to pcmonitormanager.exe.config, pcmonitorsrv.exe.config, and pulsewayaddonmanager.exe.config: <configuration> …

Hello, I've been trying to uninstall pulseway from Windows Server 2008 (not R2) from our fileserver since it is having issues with pulseway. I want to uninstall the agent and reinstall it but I cannot remove it. What are the steps to removing it? I cannot find it in program and features and I have tried by deleting the service and the folder but no luck.

Dear Pulseway Team, I am just try to use pulseway to control all computer assets my new startup business, I already create the account and install the Agent on my PC as administrator. What should I do to start monitor the other computer ? Thank you.

Hi there, I'm wondering if someone here could help me out. I was just installing Pulseway on a server and the installer crashed part way through. So now the service is on the server (but not running) but the rest of the application is not. So if I re-run the installer it detects the presence of the service and stops, saying that Pulseway is already installed. But I can't start the service because it detects that the program files are not there. Likewise, because the program files are not there Windows doesn't show Pulseway as a program I can uninstall if I wanted to clear everything out to get a clean start. Can anyone suggest a way forward for me here?

Setting up a test environment for Pulseway, brand new server 2019 install, have loaded everything up as per normal, hoever when trying to validate another win2019 server for monitoring, i get the cold not establish trust relationship for the SSL/TLS secure channel with authorit '******.*****.***.**' any ideas?

Hello, I downloaded an agent to a Windows Server VMware guest hoping to be able to monitor the CPU temp. When I go to the Pulseway manager on the guest and go to Notifications > Hardware and to setup a new notification, the dropdown for "device" is empty. Will this work on VMware guests or is there another approach?

I added two switches to one of my Pulseway clients to monitor over SNMP. I added the agents in server modules > SNMP and then added the triggers in Notifications. I pulled a power cord on one of the switches and the alert tripped right away sending notifications to my phone and dashboard. I pulled a PSU cord on the other switch and no alerts. Looking at the values (3 is working correctly) I see the PSU value has changed to 5. Obviously out of tolerance but no alerts. I then recreated the variables for the agents seeing if something went wrong. Now the switch that didn't alert the first time alerts but the one that was working doesn't alert. Can someone…

After being unable to open the Management Agent looked like the installation was corrupt, I uninstalled the agent and then tried to re-install it. It fails with error 1001: the specified service already exists. Installation Incomplete. Is there a way round this issue? Regards Paul.

Hi! I have the following situation: Windows Server 2016 Standard, Windows Defender Features uninstalled, AV Product = Panda Adaptive Defense 360. The Pulseway RMM shows no AV Status. Only he said that the firewall and status from windows side is ok. Next to the server I have a Windows Client with the same situation but where the Panda is detected. It is clear that I can see only the status, but this is important. Perhaps someone has an idea in this case. BR Jens

We have a Heuristic warning be shown up in various places - always for the same file. Its been tested against a large number of AV engines and come up clean so pretty sure its a false positive. HEUR:Trojan.MSIL.Crypt.gen How do we report this to Kaspersky to get them to fix it? It seems that as it is bought through you we have no direct way of contacting them - is that correct? Thanks

I removed a system from our list of systems in the configuration tree. I reinstalled Pulseway on the pc (system) and registered it again but it does not appear as a system in the configuration list How can restore a system that has been deleted in configuration?

Hi there, I'm currently evaluating Pulseway and one of the important features for our use case is to see the Command line of individual processes. (eg if you run Task Manager and right click the columns, 'Command line' is an option there.) This is due to one of the applications that we run spinning up multiple instances - the command line helps us differentiate which instance is running what as they are started with different parameters. Is there any way of achieving this? I did a quick search but it doesn't seem like this topic has come up previously that I can see. Thanks in advance! Dan

I've got a bunch of x8 and x9 series SuperMicro motherboards that Pulseway doesn't monitor the hardware on. Fans, temps, power, etc Both the SuperDoctor 3 and SuperDoctor 5 utilities detect the hardware as well as HWInfo. How can I get these monitored? Baring that, how can I get SNMP setup to check the local host to monitor the output from SuperDoctor 5?

I was just testing out Pulseway for my organisation. Wake-On-LAN works fine when on same network through pulseway app. I want this feature over WAN. I have already configured port forwarding in my router. But it gives error - wake-up command failed. Since this feature works on local network, I can simply assume that my network adapter and BIOS settings are configured correct. What might be the problem over internet? (Also: 3rd party WOL apps on Android do not even work on same WIFI. This can relate to some problem). Please assist me.

Hello everyone. I am starting with the "Pulseway" application, when I am on the same network as the PC that I want to turn on if it turns on, but when I use another network (WAN) it does not turn on. Could you help me what is the configuration to be able to turn on a PC from another network?

Don't know if its allready in Pulseway (Was not able to find it) We would like to make Tags or Something based on Asset info. Like; All Dell Systems (Desktop/Laptops) All HP Systems (Desktops / Laptops) So we match on; Asset info: Manufacturer and OS Tag that should be made; Dell Systems with Windows 10 for example Filter: Manufacturer = Dell Inc. and OS = Windows 10

Hi all; it seems that my agent status is persistently 'assigning' with regard to assigning "patch policies." I attempted to delete the policy - however, I receive the error that the 'policy is in use.' I even unregistered the pc agents, then 're registered' to no avail. Attached is a illustration of my conundrum. Any advice would serve me well.

So Pulseway started spamming my event log with the following Message "Received Request Execute addon command '1.32.-2' from device Id: 'Agent'" Here are the Eventlog messages other than that everything is working fine

Hi, I've installed the discovery probe onto 2 x Server 2008 R2 devices (one is SBS 2011), but neither can discover any other devices on the domain or otherwise. Please advise?

hi i am trying to set up to view the temperatures of my external hard drives. Is there a way to do this?