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  1. Is there a way to be alerted to GPU hardware changes? We have had a few clients who have Nvidia 3080s and other high end cards stolen and replaced with onboard video or lower end cards. We would like to be notified for these hardware changes via an alert. I know Pulseway is able to set up custom alerts, I just don't know what we need to do to make this happen. From what I read on Google, Windows tracks this in the System log?
  2. Hello I keep getting a ton of alerts daily for Windows Defender, they show up as important updates. I run the Web Root AV on all my clients so I would love a script to disable Windows Defender on all machines. It would take for ever to do hundreds of machines manually. Thank you.
  3. Is there a way to change settings in each of the desktop clients via the web? See image below for example.
  4. I agree, this is overwhelming for us and I will be forced to only use critical option only. Is there an option to change this on the web portal so I don't have to log into every machine and change the setting in the app.
  5. Hello, I have two requests. I will try to be as detailed as possible. 1. The help desk is not very intuitive to me. One thing that would help is to change the button where the help desk tickets come in to (Respond) instead of (Add Note). (Add Note) should be a sub menu or tab in the (Respond) menu or separate all together. 2. Most important request for me is to assign a unique number and password to each request that comes in so that the customer does not need to have an account or be set up in the service desk to view the tickets via a link sent in the original email to the client. EXAMPLE: Customer emails support@domain.com Customer receives an automated response with a unique number/password and a link to view the ticket/status in the portal. I have some clients who have a large number of employees 100 + and a large turn over rate. I would have to hire someone just to do data entry for all the new people. This would make it much easier because then you don't have to rely on adding someone to the service desk / account / user they would be able to see the status of the ticket via the link / unique ticket number / random password without having to have an account. I hope I explained this clearly?
  6. MakoLogics


    Does the Pulseway RMM clear the alerts automatically if the alert has been resolved? IE a patch, we have patch management set to run nightly. The patches get installed but the alert still remains?
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