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Showing results for tags 'ios'.
Found 18 results
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Before few days this capability is not anymore present on my iphone app, when i tap on monitored service all functions become gray for few sec and nothing happens. Is this something with free version. Because i was old ios demo user and have award option for free monitoring 10 systems on my account. I wasn't receive any info about change of my account status. Thank you for answer. ps on webapp everything working without any problems! I can stop, restart or start monitored services
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Can not login I get error 295 on IOS and the username and password are correct.
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For some reason whenever I try to add any of the iOS widgets it just shows "Widget Configuration Error".
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Hello, I have a question about the Pulseway app. When the pc is on all of the commands work great and are perfect for managing the pc. But I am attempting to turn on my pc when I am away from my home and then be able to fully control it like I was there. The issue is how the wake up command from sleep or from powered down will not work even when on my home network. How can I fix this. Also a side question, is there a way I would be able to see a live view of the screen or does it only allow screenshots of the screen. Thanks
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A Dark Mode option for both the RMM Web UI and PSA UI would be nice.
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Is it possible to start a script on a group?
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Hello there, I just got Pulseway today as of 5/1/20 and am intending to use it to mainly be able to remote control access my PC from my phone when away from the house. I am installed all the appropriate applications needed and went through the Pulseway Remote Access application along with Pulseway Manager application and have enabled Remote Access. But for some reason I still can not access it from my phone. Perhaps I am missing a step? It would be amazing if someone would be able to help me troubleshoot this situation. Thank you for your time.
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Hi, I am unable to use Remote Control in my IOS app. When I select Connect on the appropriate session I get an error message: An error with parsing occured. I am using the lates IOS version and the same error occured on my iPhone SE and iPhone 7. I can remotly access the same computer that I tried connecting with IOS app with Pulseway Remote Control on my PC. The computer is running Windows 10 with the latest Pulseway agent. What can I do to fix this error?
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I added a "round trip ping time" to one of my machines, with ping time to the gateway of our remote office. I am going to do the same to other offices, and therefore monitor the latency to remote offices. The iOS app and WebApp should show where is that round trip time to: It is not shown in devices main screen or in the graph. That additional information would be great! Thanks!
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Hello, I have 2 Mac computers with 2 and 3 monitors, respectively. One of them has 2 identical monitors and when you ask to see screen for monitor 1 or monitor 2 (they are both shown as Dell E2210), I get the same image. The other one as 2 identical displays (shown as Philco) and a Panasonic Display. When I ask to seek the Panasonic screen, it displays correctly, but the images either Philco screen is identical. Hope this helps. -
It would be nice if we also can monitor/manage the smart devices like Android and IOS.
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Hello, is there planned in a next update the screen sharing for ios? i have lot of iOS device in my IT infrastructure and i wish i could guide my users remotely. Thank you, Guillaume.
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I've just installled Pulseway and on the setup screen I don't have the option to create a new account. The option doesn't even appear. I've attached a screenshot of the window. Any help would be greatly appreciated.
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i installed the ios app on my phone (i previously also installed android app on the other phone). but when i tried to restart one of my client that having trouble using ios app, the command was sent from ios app but nothing happens on client computer. i also tried on other client computers, and also tried other command such as log off/shutdown/etc, but also result with the same issue. meanwhile the android app sent whatever commands i throw at it successfuly. any suggestion on the ios app issue? thank you
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Hello everyone, I'm a new user and still in my trial period. So far I am very impressed with what I see, but I lack something when it comes to the dashboard. Also apologies for posting here, as I know that this is for windows in this section of the forums, but like i do not know where else to post this. My situation is the following. I am the sysadmin in a company where our boss (who btw is not computer literate at all) wants to see and control everything. He saw me using the android app for pulseway (he has the dashboard on his win pc) and wants the same for his mobile. I however do not think it would be wise to give him such access on his phone, in the fear that he might do something stupid (like put the server in to maintenance or reboot, or start spamming messages to logged in users etc..) so i was wondering if there is a possibility to find a dashboard for android and iPhone? Please spare comments as remote desktops, or installing a VM or any of those things. Just a plain dashboard for mobile devices is what we need. That way, the boss can monitor if the server is online, and receive notices, but at the same time he would not be able to 'do' anything to the server. Kind regards, Bastian
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Is there a way on the iPhone app to set a custom notification sound (other than the short pre-built list)? In the App, when I go to Settings->Sounds, I can set the notification sound for each priority level, but I can only select from a small list of custom sounds or select System Default. I am trying to get a sound for critical alerts that will wake me up in the middle of the night, and none of the available options even come close. I don't want to change the default alert sound for my phone because of other notifications that would use that sound. I am running version 4.7.6 (build C611) of the Pulseway app. I am on iOS version 7.0.3.
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If you have recently updated your Pulseway iOS app to the 4.8 and get the "Unknown connection error" message when opening the app you will need to update your server SSL certificate to SHA-2. Please refer to this post for instructions: -
When i installed the agent on my computer. Where can i find the monitor on my Iphone then ?
