General

Is there a way to receive a second notification within a timeframe when i allready got one? Example: RAM Usage is 90% and we receive an mail. Nobody had time for the notification and the usage stays high for 2 hours, is there a way to get a second notification?

i have bios setting on and port forwarded udp 9 to the address and have ethernet setting to wake from lan on but still cant wake pc. i even tried wake me on lan program so im not sure what ive missed to get this to work.

Pulseway Client Portal now includes a built-in chat function that allows the end user to communicate directly with a technician. This can be started automatically as a step in a troubleshooter, or you can give users the option to start it directly themselves. A summary of the chat is recorded and can be sent to the technician. Automation Workflows: Run assigned patch policy Start patching systems as they get added to Pulseway using the new Run Assigned Patch Policy action, now available for the System Registered workflow trigger. Remote Desktop Improvements Introducing Adaptive FPS to deliver the optimum re…

Hello, Look like your service are down ? We are blind now, we didn't receive any supervision events from our infrastructure. Trying to log on your backend, an error occure " Database Query Exception" on the login panel ⚠ Thanks for any update.

Regarding the following in the recent security response statement: At what point with 2FA be required when adding or modifying scripts? We will be prompted when saving a script, or will the upcoming change jus check that MFA is enabled on the account that is updating the script? In relation to this, are there any plans to integrate Azure AD SSO into Pulseway? (appreciate it has pro's and con's in regards to security)

BitDefender: In-product trial set-up, purchasing and provisioning now available We have made it easier to quickly get the EDR protection you need by making it possible to trial, purchase and provision Bitdefender AV, including EDR, from within the Pulseway RMM. Users can set up a free trial from the AntiVirus section of the WebApp, then purchase directly from the billing section. The new license can than be provisioned directly from the WebApp as well. Remote Control for macOS Performance Enhancements We have launched an improved Remote Control engine for macOS that delivers speed and performance enhancements. The latest release also introduces support for m…

Is device warranty info available within Pulseway??? Warranty info is available within apps such as Lansweeper and Spiceworks Inventory. If it is available, can you please tell me where to access it. Thanks.

Support, I have created a new Organization with the correct Site and Agent Group. No different to my all other Org setup. On my laptop, I can see the new Organization with the Agent. On my PC, the Organization is missing. I've un-installed and installed the Remote Desktop Client and is now on version 8.7.1 My current workaround is using Pulseway Dashboard to access the client remote agent/pc by right-mouse click and Remote Control option. Please advice how to refresh or how I can add the new Organization in my Remote Desktop Client on my PC.

I can enable the option in the agent but cannot find where this works? Is this a future feature? VMware Live View

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HI In the AntiVirus Agent Status section (Webroot), one of our systems is showing as installed but it also states "License expired" next to it The status of the system is showing on the Webroot Console as "Protected" and I can see that scans have been completed on the system recently We have a current license and have not exceeded our maximum number of Webroot systems. Can I ask why this status message is appearing and what can I do to correct it?

I'm new to Pulseway, but I can't seem to find a way to recover my Pulseway username (forgot what it is) in order to install on a Linux system. How can this be found?

New user to Pulseway RMM and I'm currently reviewing the Reporting module. I see the system has several report templates by default. However, I would like to create my own template. I would like to be able to run a single report that gives me the non custom values that I am looking for rather than running several report templates and merging the data together. I'd like to create a template that reports the following: PC Name, Primary Owner, CPU, Memory, Storage (used/free), Type (Laptop, Desktop), Make, Model, OS, Last Boot Up Time and any others I deem necessary. Thanks for the assistance!

Now that Pulseway has the ability to roll out Win 10 Feature updates, how do you configure the rules to allow for it? I have attached my rule, I know it is wrong, how do I adjust it to allow my 1909 machines to update to 20H2? Any help would me much appreciated. Thx

Is there a way to be alerted to GPU hardware changes? We have had a few clients who have Nvidia 3080s and other high end cards stolen and replaced with onboard video or lower end cards. We would like to be notified for these hardware changes via an alert. I know Pulseway is able to set up custom alerts, I just don't know what we need to do to make this happen. From what I read on Google, Windows tracks this in the System log?

a simple question. to manage our systems we use group policies for notifying us about general things (high cpu, windows update etc etc.) Does Pulseway prioritize the agent group policy or the settings made on the local agent of the system? for example: we have a customer with a couple systems with high CPU usage, we dont want to receive an notification for this, so i disabled it in the group policy but i still get a warning that computer X uses more then an X amount of cpu for a certain duration, i checked the agent settings localy and i see that it was still checked there that when the system has high cpu usage to send us a notification.

Does anyone know if there are load limits to generating workflows. We are triggering scheduled workflows every 30 minutes, for all ~80 servers. (Yes I know that is fairly small numbers compared to most of you). Has anyone had issues with workflows hitting a performance/load limit. We may want to increase the frequency of the workflow, and definitely increase the server count. Each workflow is fairly simple, updates custom fields, tags, and runs simple powershell scripts. Cheers Simon

Hi, I'm receiving a lot of fasle notifications for server down. But all servers that I have checked are working fine. These servers are locate in different datacenters and different countries. Is it possible that there are problems related to Pulseway Servers? is there link where there is the possibility to check the status of the Pulseway services? edit: I have problem with website too, there are many pages very slow to load (if they load). Thanks in advance D.

We are having issues with a single Pulseway agent and I need help troubleshooting it. We have 2 servers installed in this environment, the first Server Pulseway works without fault, however on the second server Pulseway worked briefly, however now appears to be offline in the web client. Connecting to the server and the service is running, agent is running, and registered. I can successfully unregister and reregister the agent. The trace.log file is below, it appears to run, and then close out with the following message: pcmontask invoked in session '1' exited with error code '0' And 5 seconds later: Collecting computer information... An…

New to PW. Need to setup a notification when Internet is lost from our provider. I already have server monitoring, but need to know when the entire connection to the outside is lost. Thanks.

Hi all, I'm an administrator, I would like to know if there is a way to force users to receive notification or, at least, if there is a way to know if they have notification. The best could be a report that shows associations amongst users,group and system. Thanks in advance for every suggestions Danilo.

Hi There, Is there any option that i can get the failed updates (windows , Third Party) on my dashboard? We have an history list where the status is already logged, but i think this will be better if we have this in our dashboard.

Hello all, I am trying to upgrade my Pulseway Free account to a paid Pro account, but I have ran into two issues: -First, I made the mistake of making a Team account thinking I was upgrading to the Pro account. I only noticed my mistake after seeing the 10 license minimum requirement. I do not have the option of deleting/closing the account. What would be the best way of doing that? -Second, when trying to use the link my.pulseway.com/main/subscription/manage I am receiving the error "Payments system is not available. (106)" Not seeing any other way to upgrade. Any thoughts or am I going about that the wrong way? Thanks all!

Hi All I wanted to share my experience with workflows, in the hope that someone else can benefit, or if there is a better way to do things I am all ears! In the sales/onboarding process I noticed how amazing and powerful the automation engine was, yet restrictive it was that I wasn't able to trigger an automation workflow myself (on schedule, or other action like restart). Also the management of Tags wasn't available from tasks/scripts. I needed a way to bring those two elements together. I 'wrote' a program using Visual Studio that does nothing other than waits a period of time, and then stops. Code is attached. I am creating a scheduled task that run…

Hi, i want to know how i can monitor the dropbox daemon on linux, i'v tried things with workflow but when i stop the service manualy it won't send me a notification or try to restart the service, and that is bothering me becaus on our servers we need to have dropbox running all the time for our application, i know that dropbox is weird on linux, it won't show with systemctl, but it's still like a daemon. I'm running debian buster machine all up to date with the last pulseway agent