General

Hi All New here, just discovered PC Monitor after years of messing around using several different monitoring solutions to look after 25-30 servers. So far I'm dead impressed with this software and it's associated applications I have a couple of questions 1. When using the desktop monitor application the only way I can get the servers to return to green after a notification is to delete the notification, does the software store a history or log of all the error messages on a particular server, or can I get the server to return to green as soon as the message is read without deleting, this also applies in the Android app. 2. Several of my servers are terminal …

Before few days this capability is not anymore present on my iphone app, when i tap on monitored service all functions become gray for few sec and nothing happens. Is this something with free version. Because i was old ios demo user and have award option for free monitoring 10 systems on my account. I wasn't receive any info about change of my account status. Thank you for answer. ps on webapp everything working without any problems! I can stop, restart or start monitored services

Hello, I see a restart option but I don't see restart PC option in safe mode when I'm in details of one of the monitored computers (using my.pulseway.com). Does this feature exist or if not will it be implemented soon? Thank you, Serge

Hi, i'd like to restart closed and not responding processes. Is there any way to do it? Now i can just monitor it and send notifications when processes are closed or not responding.

Morning All, For some reason our Critical nottifications have stopped creating tickets in the PSA - Have checked mappings etc and all looks OK. Integrations of Accounts/Assets is working fine. Nothing in the logs. I can create a workflow to sync an alert but ideally need the notification to create a ticket autotmatically - Does anyone know where I can look or what I can do to get this working again? Thanks Matt

Can we get some updates of new features in the pipeline so we can get excited ?

OK - I've been using the trial 3 licences for a week or so - and we love it ! So - looks like I need to but some more licences :-) A couple of simple questions I hope: 1) I have seen there is a command line install - but what about configuration - assuming I want the same settings on each server can I copy across a config file from a server I have already setup 2) I haven't seen any option to email (as opposed to push alerts out to registered device) - so I assume it doesn't exist as an alternative ? 3) Sort of related to 2 - ideally what I'd like is some staff to be able to be notified of an alert - but not have the full app on their phone (with ability to…

Now that Pulseway has the ability to roll out Win 10 Feature updates, how do you configure the rules to allow for it? I have attached my rule, I know it is wrong, how do I adjust it to allow my 1909 machines to update to 20H2? Any help would me much appreciated. Thx

After COVID-19, cyber-security is now a big concern. I use vpn to secure my device from these type of prying eyes. But it is little difficult to add and connect vpn app in every device, time to time. Now I wan to make a setup a vpn in my home router but I don't know how to do? Please help, if you have a knowledge.

Guys WTF is this. I specifically use pulseway to help automate solutions and fixes based on rules and now its not supported? What release was this removed? No wounder why i see such a influx of ticket now... Why is this function removed? I will gladly removed my subscription if this is the case

Hi, I have a simple .bat file sitting on my desktop that I'd like to execute from my Pulseway android app every once and awhile. Is there a simple way of doing this?

The latest version of the remote control app, no longer requires elevation when it's launched in a directory where the local user has full access to. New installations will also be placed in the Application Data folder by default for the current user, eliminating the need of elevation.

Hoping there is something here to do what I am after. I want to run the Pulseway RMM reports external to the web page. Maybe through the API? I have a number of reports that I want to run for each "client". Rather than schedule each individual report, I want to be able to run 1 report which includes all the reports that I'm after. Basically, the recipient will get 1 e-mail message which contains all the selected reports. Is this possible. Maybe through an API of some sort? Any pointers greatly appreciated.

Is it possible to run a simple inventory report. I'd like a report that shows endpoints for each client with some basic data like the Assets Overview Report or the Executive Summary Report, but broken down by client. These reports work great if you run one for each client, but if WE want a summary of ALL the systems we manage they get jumbled bu issue, or sorted by username. Edited: I we want to bill a client based on the number of machines, how can we pull that information easily, without going into EVERY client and counting. Thank you, dp

Is there a way to kick off an automated task based on a notification or alert. For Example, if we get a notification of a disk getting full, I would want the automation to run: <Open a ticket>--> <add predetermined note>--> <add 15 minutes>--><run task to clean drive>--><send notification that task has completed>--><close ticket> Is this possible now, or should this be a feature request? Thank you, dp

I need to pull a report for all assets that include system name and activity. Is this at all possible?

First off, hats off to the developer(s) who have created such a useful product for administrators of small home networks. It's top notch in usefulness, honestly. To me, PC Monitor and Teamviewer are the two software godsends of my home network. My issue is this. I have about 6-7 clients that I would like to monitor, ideally. Currently, I only monitor the 5 most important because that's where the free ride ends. Five clients is all you can monitor for free, which, honestly, is generous imo. The problem starts here. I would gladly pay the €9 per year to monitor additional clients. But in doing so I give up my 5 free clients. Suddenly those five clients start…

Hi, only found the Option do schedule windows updates on days, is there an option to have it only update on weekends at 20:00

Hello everyone, We would like to inform that on Saturday, January 6, between 12:00 am - 4:00 am ET, we will be conducting scheduled maintenance to upgrade our servers. During this period, you may experience some minimal downtime as our servers will be upgrading. Thank you for your understanding and cooperation.

Hello everyone, We would like to inform you that on Saturday, January 20, between 12:00 am - 4:00 am ET, we will be conducting scheduled maintenance to upgrade our servers. During this period, you may experience some minimal downtime as our servers will be upgrading. Thank you for your understanding and cooperation. Pulseway Team

Hello everyone, We would like to inform that on Saturday, Feb 24, between 12:00 am - 4:00 am ET, we will be conducting scheduled maintenance to upgrade our servers. During this period, you may experience some minimal downtime as our servers will be upgrading. Thank you for your understanding and cooperation. Pulseway Team

Hello everyone, We would like to inform that on Saturday, Mar 23, between 12:00 am - 4:00 am ET, we will be conducting scheduled maintenance to upgrade our servers. During this period, you may experience some minimal downtime as our servers will be upgrading. Thank you for your understanding and cooperation. Pulseway Team

Hello everyone, We would like to inform that on Saturday, April 20, between 12:00 am - 4:00 am ET, we will be conducting scheduled maintenance to upgrade our servers. During this period, you may experience some minimal downtime as our servers will be upgrading. Thank you for your understanding and cooperation. Pulseway Team

Hello everyone, We would like to inform that on Saturday, June 22, between 12:00 am - 4:00 am ET, we will be conducting scheduled maintenance to upgrade our servers. During this period, you may experience some minimal downtime as our servers will be upgrading. Thank you for your understanding and cooperation. Pulseway Team

Hi I'm trying to create a scope, so I can setup a task but i get scope not found when I create it I get "Scope not found" Google was not my friend for this one. I know its not found as I'm trying to create it. what's going on?