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Reports help

Charlie Smith

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Right click on the Main screen to bring up task bar at the bottom and select reports icon, then click on the report I want and after a couple of seconds instead of displaying the results with the option to email I get the message NO Report Data. I have no problem if I use the web app or the android app.

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You will get the access denied message if you set the device authentication in PC Monitor Manager and the app instance you are using is not on the list of devices authorised.

As for "No Screens Found" - this happens only if the PC Monitor agent has been updated, if you were to open PC Monitor Manager or re-login the screen(s) will appear.


Hope this helps.

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