Bugs

When a new ticket is opened via email, the sender receives two confirmation emails. They are duplicates.

When adding a new contract, it always gets created with the auto generated contract #, ignoring anything you've placed in the contract # field yourself. You have to edit the contract again to correct it.

Interesting. When I set the Schedule for patch management, it sets the time as though it is UTC 0:00 and adds my timezone to it. i.e. I am in MST (-7) and if I set the schedule for Midnight, the schedule changes to 07:00 AM. Also....Everywhere else in the RMM, if you hover over an option (like a report) the Edit, view, delete menu just shows up., Now in Patch Management, you have a button "Actions" that shows up and you have to click on it before you get the menu. Why change it and have two different ways to get to the menu in the same interface? Gary

For the last couple of days, computers have been reporting the definition updates for Windows Defender as important or critical. Previously, they were recommended, which would not trigger an alert. The previous rating worked much better since they come out multiple times a day and are almost always quickly, successfully and automatically installed by Windows. Is there anything that can be done to stop an alert every time Windows Defender has a definition update?

Hi all, New to Pulseway, and I am looking at the "Sample: Executive for All Systems" report. The image below shows the Disk Drive Usage for a server. The E: drive on the server is a 2TB drive with very little on it. (1% used). The way the report reads is 1%(1.98TB Free). Should this read 99%(1.98TB Free)? Why are we showing used space in % and Free in GB/TB together? If it shows both used and free space, the numbers should be formatted the same. Report bug? Gary

Hi there, in the last few ... weeks? months? A growing number of monitored Windows systems running 2008R2/2012R2 do not send out WIndows Update notifications via pulseway anymore. This is starting to be a real issue since it is for some reason affecting more and more systems over timne and I cannot fin anything common on those or any reasons. The clients all have update notifications enabled, and when opening the Windows Update on the machines they do announce important/critical updates awaiting installation. I am running out of ways to look for the reason and a fix here, and would appreciate any help. Best regards

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I have the default Pulseway Executive Summary scheduled to run on a weekly basis but it appears to be failing... Can I get some more feedback as to why? Thanks,

Can someone tell me why this script works locally from the server but not from Pulseway. I've tested running the script both with impersonation enabled and disabled. Both tests were done on server 2012 R2. One with default Powershell version and one with 5.1. This script runs perfectly fine from the server itself just not through pulseway. I have several scripts that give the same type of error. I'd appreciate any help so I can figure this out. It seems like Pulseway doesn't like certain characters? ForEach ($COMPUTER in (Get-ADComputer -Filter '*' | Select -ExpandProperty Name)) { $key = “SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Updat…

I have created a group Policy in pulseway under all my groups. I created a Event log notification that monitors the system log for 1001 and 41 but it doesn't push out to any of the machines. It has however successfully pushed out the screens view and remote desktop setting though. When looking at the servers there is just nothing under the notifications under event log, that's what i mean by its not pushing out correctly.

I've been trying to automate as many of my maintenance tasks as possible with Pulseway, but I've noticed that the scheduled start time does not correspond with the actual start time. It's not consistent though, so it doesn't appear to be a time zone issue. Here's some examples: Sample: Cleanup Temporary Files Weekly on Thursday starting on 29 December 2016 at 20:00 16 February 2017 21:39 Took 8 seconds Result: Successful 15 February 2017 20:00 Took 15 seconds Result: Success…

Hi guys, I'm getting a "User impersonation returned error 1326" whilst attempting to run PowerShell commands on a several Win10 machines. Now, I know I've tested the PowerShell impersonation on these machines when they were deployed, so it's not a credentials problem. Have searched the forums but can't see a solution. Thanks,

Hi guys, having issues with a few Windows 7/10 clients using the Pulseway Remote Desktop feature. Basically, the user allows the connection but I get a message at my end saying that the agent has denied the connection request... So, I then have to revert back to using TeamViewer. Is this something I have not configured properly in Pulseway Manager? Thanks,

A few days ago the agent stopped working. When I try to run Pulseway Manager I get an error (see attached PW1), trying to uninstall also gives me an error (see PW2). Trying to install on top of the current software also gives me an error.. I am stuck, unable to use or fix the agent.. Windows 10 64bit

I was attempting to create a task on Pulseway, and got an error after attempting to save / publish the task. I am using the current version of Google Chrome. Something went wrong. The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter https://webapp.pulseway.com:parameters. The InnerException message was 'Error in line 1 position 1046. 'Element' 'ScopeName' from namespace 'http://schemas.datacontract.org/2004/07/MM.Monitor.Types' is not expected. Expecting element 'IsScheduled'.'. Please see InnerException for more details.

I have just noticed that PSA tickets are not automatically created for certain notifications from Pulseway. After a brief examination, it appears it may have to do with the length of the notification. For example, I never receive "free memory" or "CPU usage" notifications, which are quite long. I also do not receive "new application" notifications if a large number of applications have been installed or uninstalled. Fortunately, these tickets are somewhat infrequent, so manually checking and clearing these notifications in Pulseway is possible, but I thought you guys would want to know. Thanks for all your great work! Matt

Hey Pulseway, Just a small thing: when "Collect historical data for charts" is enabled and you go to the graph in the web interface, it shows the incorrect unit when hovering over the line. If I go to a ping graph and then to the temperature graph it says "38 ms"; If I go to the network adapter graph and then to the temperature graph it says "38 B"; I even got it to say "38 Connection failures" from a performance counter, but never 38 °C. I think you get the point, it's minor, but it's still a bug. - Jaapyse

Hello, today I was installing the pulseway on my homeserver. Honewer, the cpu load gives wrong cpu load information, this display only 1% alltime. Hardware: Prozesor: Intel Pentium Dual Core E2180 2.0 Ghz ; Motherboard: Asus P5kpl - VM/S ; RAM : 2x 1 Gb 633 mhz ddr2 System: Kubuntu 14.04 32 bit I think, you could help me on that. p.s: I'm very sorry about my englsh experience.

Hey forum, It's me again (how could two weeks go by without me asking any questions...). The problem I'm facing is every once in a while I open a remote desktop connection and when ordering the command "Ctrl+alt+del" it doesn't respond. Clicking the accessibility doesn't do anything either. Usually I can Pulseway RDP into another server in the network and from there MS RDP into the server I'm trying to reach but that is obviously not the way. For the moment it's not too much of a problem, but one of these days I'm going to run into a network with only one monitored device and no MS RDP available and by then I'm in trouble... I hope I'll have a response before th…

Hey Pulseway, I don't want to be an ass about small things but I noticed that in the Web App => Server Admin => Overview => Notifications History the "7 days ago" marker is off by a day. It shows it 6 days ago. Same story with the 15 day marker, which is at 14 days ago and so on. I thought I'd just let you know, since it caught my attention. - Jaapyse

I upgraded most of the computers in my office to windows 10 however the service doesn't want to start after a reboot. I can't say that its every pc that was upgraded but its only happened to pc's that were upgraded. Thanks.

Hi, Our dashboard is coming up with the quoted error below. This happens every morning when we come in. I have to quit the application and start it again to sort the issue. Thanks, Tim

In the local version of services i can see automatic etc.. and do a right click to select and monitor running or automatic services. With the manage systems option.. none of them are here.

Hi, I am having issues below after installing Pulseway on my VMs and backing up via Altaro. Checking the forum I found an old post that recommends “Disable hard disk monitoring to prevent VSS locks” is that still the recommended fix for the below error? I was able to disable the Backup (volume checkpoint) in the hyper-v manager to get backups to start/complete but would rather not have to do this each time. Thanks for any help!! Altaro Error Hyper-V reported that there was a problem taking an internal shadow copy on this VM. This may be a temporary problem and the Microsoft recommended way to fix this error is to wait ten minutes and then repeat…

The above message has been listed in the user sessions for Remote Desktop for several days now and won't let me connect to the machine.