David Posted February 16, 2017 Share Posted February 16, 2017 Hi guys, having issues with a few Windows 7/10 clients using the Pulseway Remote Desktop feature. Basically, the user allows the connection but I get a message at my end saying that the agent has denied the connection request... So, I then have to revert back to using TeamViewer. Is this something I have not configured properly in Pulseway Manager? Thanks, Link to comment Share on other sites More sharing options...
Administrators Paul Posted February 16, 2017 Administrators Share Posted February 16, 2017 Hi David, From the Pulseway Manager make sure that you allow the Remote Desktop connection if the user doesn't confirm the connection request or completely disable the connection request popup: -Paul Link to comment Share on other sites More sharing options...
David Posted February 16, 2017 Author Share Posted February 16, 2017 Hi Paul, does the Pulseway service need to be restarted after disabling the connection request pop-up? Thanks, Link to comment Share on other sites More sharing options...
Administrators Paul Posted February 17, 2017 Administrators Share Posted February 17, 2017 Hi David, No, the change takes effect right away. Check to see if you don't have a Pulseway Group Policy overriding the local setting. -Paul Link to comment Share on other sites More sharing options...
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