Feature Requests

I often have to enable and disable mailbox forwarding for users in Exchange. Right now the only way to do this is via Exchange itself. I'd love to see this functionality added to the Pulseway client so I can go this on the go.

It would be good to be able to set a schedule when executing a script from a device. For example, if I wanted to schedule a script to run at night. This script would be scheduled on a per device basis. An example would be scheduling a reboot script for a server in the middle of the night. I don't want to have to create tasks to run these. Instead, I would go to the device to run a script the same way I would run a script now, but with an option to schedule this script for a later time and date.

We should be able to set a default patch policy for all new systems rather than "no policy" to ensure systems will start getting patched when added to Pulseway.

I'd like to be able to create tasks that will execute when a new system is first seen. These tasks will only need to run once, but should trigger when a system is added to Pulseway. For example, we have some security settings that we are deploying and right now we have to manually execute these tasks on new systems (and try to remember). There should be an option to "Run once" when scheduling tasks.

It would be awesome if we would click on a machine name in the PSA and Pulseway would bring us directly to that machine so we can work on it. Thank you,

I'm sitting here importing items from Quickbooks and I'm painstakingly clicking and setting each item that I want because the PSA is including categories as something that can be imported. IDK why they can't be used. It's also guessing at which QB services are Work Items and Services and is just backward at its guesses. Some frustrations with this process and the way its setup. I started and then realized I should show more and when I did everything I clicked or set was lost so I had to start over again 20 minutes later and I accidentally click something and deselected all the check marks. There has to be a better, less frustrating way to do this Would b…

Hey guys! I think Pulseway would be even better if the alerts would clear themselves when resolved.. For example, a server with available windows updates will reboot during our custom maintenance window but the alert will stay until I manually clear it in either the webGUI or the Dashboard app. Those kind of alerts along with cpu spikes, short memory outtage etc are more like "white noise" in the monitoring for me and I'd like to focus on alerts where a proper action is needed in order to resolve. To build further on this idea an even better improvement would be to tie alerts to scripts, so if Alert X is triggered, script Y will run and Alert X w…

It would be great to see you guys offer Bitdefender gravity zone as a managed Av solution.

Hello, I am sure this topic has been covered before but support for Exchange Online would be great. Not many clients that I bump into are using onsite Exchange anymore. Are there plans for this feature anytime soon? Many thanks, Adam

Hi. It would be amazing if all reports had a "Generate individual reports for each organization" option. Then we could just schedule a single report for "all systems" and get individual reports for each customer. The alternative is to set up individual reports scoped for each customer. And as a bonus remember to set up new reports every time a new customer is onboarded. :-)

One thing I'm missing from Ninja that would be incredibly handy to have here at Pulseway is the ability to modify the system tray in depth. Theirs allows the ability to create hyperlinks, separate the information, a contact form, etc. The ability for the system tray to show different sets of information, customizable to the MSP would work fantastically.

We can set almost anything with Policies except de services check. Now we have to goto any mass deployed agent and BY hand select running or automatic services. It would be really nice to put this in a policy like: check all automatic or running services. Next to that it would be nice to filter services (after deployment) in de Webui zo that you do not have to goto each Pulseway install manually.

Has the pulseway team considered a monitor for Qnap and other network storage devices?

I just thought I would throw this out there. If Pulseway could manage printers in a similar fashion as Uniprint or other cloud print platforms this would be the greatest thing ever. This would be a major revenue generator for us MSP's. I was also thinking of an addition for managing credentials and group policies. I was reviewing a product called Onelogin and the concept was interesting. Kind of like active directory for everything (mac, android etc.) which would allow us to manage large groups. In my opinion this would make Pulseway the onestop cloud solution. We could manage computers, control security and easily deploy printers anywhere anytime.

Would be nice to have a configurable pop-up with some basic troubleshooting steps such as "Please restart your system" when someone opens a Request Support window from the tray icon.

If a user (in a team) only has Read-only access to a system, the user also only have view-only Remote Desktop access. We would like read-only users to have full access to Remote Desktop. Application supports should not be able to manage the server If you don't like to change that behaviour, you could implement a setting on the Remote Desktop module to allow read-only users full access to user-accepted Remote Desktop access sessions

Hi. I am trying to make a read-only team. It should have access to all devices like te "Administrators" team, but just read-only. I can set the access level for all individual organizations, but when we create new organizations i have to updates the teams access level for this organizations. If the Access level editor has a top-level "All Organizations" where it is possible to set the acces level for inherance to all organizations. Could that be possible?

Having a way to search computers by users would be an amazing feature add. This way, when larger clients call into helpdesk, we could search by that caller and expedite the process. Add to that, the ability to search for all computers that a specific user is logged into.

Hello fellow forum readers! The new policies setting within Pulseway seems like a good step forward, great job on that! Now on to the request part of the post; It seems silly to just be able to assign a single policy to a customer. A better solution would be to allow multiple policy settings to a single Agent Group. This way you can specify a default policy for all customers, and finetune the policy for specific solutions. In the customer only policy it would be possible to filter out specific errors, which are a known feature for the particular Agent Group. Looking forward to a response, Alex Grolleman

It would be great (save me a lot of time) if, when downloading the custom Windows agent installer, there was an option to specify if the installer should create shortcuts or not. IOW, in addition to selecting the organization, site and agent group, there would also be an option (true/false) for "create program shortcuts" (or similar).

As most of your supported OSs can run Docker can we have basic docker management? It would be handy to be able to start, stop and see what ports are exposed by the containers. Cheers.

Hi, I think it misses the ability to monitor bandwidth on servers and users computers. It would be nice to have a history of several weeks and the services used.

It would be great to be able to import IP addresses to add to the ping monitor via a CSV. A customer has asked us to add monitoring to a long list (50+) of devices with static IP addresses and the process to add them manually is extremely laborious and time consuming. Considering it is possible to import and an export to the customised xml format Pulseway uses, this should be relatively easy.

Requesting a Two-Way sync between Autotask's PSA and Pulseway. (And possible more ticketing / PSA systems). I would like to see when a ticket gets resolved that the Pulseway resolves / deletes the notification. I tried to get something going with the API, only the Ticket ID is not being sent over to Autotask. This could be a quick workaround. P.S. Why is under every ticket the text: "Sent from Pulseway (www.pulseway.com)." being added? I already paid for the product .

Often times when client calls in they don't know their computer name. We would like to see the currently logged in user right in the dashboard to identify the correct computer.