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Pulseway RMM Masterclass

Comissha

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  1.    Comissha reacted to a post in a topic: Network Discovery across VLANs
  2. Comissha
    THIS!
  3.    Comissha reacted to a post in a topic: How to change Runtime Powershell credentials/password
  4. Comissha
    We used to be able to see how long a system has been offline, what version of Pulseway was installed, etc. Those are gone now...Is this permanent?
  5. Comissha
    +1!
  6. Comissha
    +1
  7. Comissha
    Our technical support AD credentials have changed passwords and now we are getting hundreds of machines trying to login with the configured AD account PowerShell User Impersonation credentials…locking the technician accounts. These machines are spread out at 19 separate locations and over 600 miles, at remote locations. How do we remotely modify the Runtime PowerShell user credentials on those machines? I have tried uninstalling and then reinstalling, but it absorbs the previous configuration…including the former PowerShell User credentials….I also tried calling tech support but was sent to voicemail. Help! Local Setings where credentials were entered: Remote Settings, no ability to enter or modify PowerShell User:
  8. Comissha
    Having a way to search computers by users would be an amazing feature add. This way, when larger clients call into helpdesk, we could search by that caller and expedite the process. Add to that, the ability to search for all computers that a specific user is logged into.
  9. Comissha
    Comissha changed their profile photo
  10.    Tyson reacted to a post in a topic: Video training for PSA
  11. Comissha
    I currently use Splashtop in junction with Pulseway..for my mobile phone and as a backup to Pulseway's desktop remote, so I know remote works on iPhone
  12.    Comissha reacted to a post in a topic: FEATURE REQUEST : Remote Control from app
  13.    Comissha reacted to a post in a topic: Update on custom reporting
  14. Comissha
    Heck, even a report for endpoints with downtime parameters. I have 500 desktops on Pulseway..it'd be nice to sort those that have been offline for "X" days.
  15.    Comissha reacted to a post in a topic: Chat Reply Warning
  16.    rekabbelac reacted to a post in a topic: LDAP Integration & Web Portal Ticket for End User
  17.    Comissha reacted to a post in a topic: LDAP Integration & Web Portal Ticket for End User
  18.    Comissha reacted to a post in a topic: Chat Reply Warning
  19. Comissha
    ^THIS!!!! Yes LDAP Integration, PLEASE
  20.    Comissha reacted to a post in a topic: Tickets from RMM
  21.    Martin_T reacted to a post in a topic: Combine Tickets?
  22.    andy0609 reacted to a post in a topic: Video training for PSA
  23. Comissha
    Even an onboarding guide would be amazing.
  24.    Comissha reacted to a post in a topic: Video training for PSA
  25. Comissha
    Is there a way to combine tickets...say for updates or similar tickets issued for same problem?
  26.    Comissha reacted to a post in a topic: FEATURE REQUEST : Office 365 support
  27. Comissha
    Maybe someone can shed some light on this. Using the PSA system, I have gone several times now into the Service Desk module, selected hardware assets and assigned them to their respective clients. Every 24 hours or so, as I am entering in tickets and trying to assign a hardware asset to those tickets, I am finding that a bulk of the hardware assets are reverting back to my company as the client asignee. I have have to repeatedly go back and re-assign those hardware assets back to the clients. Besides the colosal waste of time, it makes me wonder if any other information is not being retained in the databse. Any clue? Shawn
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