Windows

I've just downloaded PC Monitor and really loving how it fits so much of our functions perfectly. Right now our company has a set of proprietary USB based devices that we keep plugged in our desktops. The problem is that this batch was poorly manufactured and has occasional failures. What we would like to do is able to be notified whenever one of the devices is no longer working in a USB port. I'm not sure if this is currently possible on the current version of PC Monitor or is there some other method to achieve this? Thanks!

Is anyone using pulseway exclusively for windows patching?

So following the directions it's pretty odd. Installed the Agent/Desktop Manager on a test server and this is what I'm getting... Cannot validate, though the service starts anyway (I though in the directions it said machines wont populate unless the service is started and the service won't start unless validation is complete. All I'm getting is a constant username/password error. Even after password resets. Current passwords on 2 different accounts allow me to login into everything else, Dashboard etc...Go figure... So yeah, no idea what the deal is here.... Regards, Joe W

How can I know the new Agent version difference with old version ? what bug fixed or add any new function .....

So I copied a VM hard drive from one server to the next (lets say it was HDDx1), I just need to make a redundant VM (lets say it is HDDx2). I have done this successfully many times but never on VMs that are monitored by Pulseway. After I set up HDDx2, I did a system prep and reinstalled windows on it, gave it a new IP and name (I also renamed the copied VM HDD as well). Everything seems fine, except for Pulseway. It continues to send notifications that HDDx1 public IP has switched to HDDx2's IP and vice versa... What information can you provide to help me with this? I have tried uninstalling and reinstall Pulseway but it continues. I am not sure if I am fully uninst…

Hi, For a while i was monitoring the VSS service on our exchange server, I no longer need to monitor this service so i have deselected it from the manager software, however PC monitor still informs me when the the service stops/starts. anyone know how to resolve this? cheers

G'Day, I've just configured Wake on LAN for one of my machines and it is working well. I'm thinking of setting it up for another machine but I am wondering what port should be used. For the first machine I am using the default port 9 but what do I use for the second machine? I'm tempted to just try port 10 but I don't want to go using a port that I shouldn't be using. David.

I have two PCs on my local network, 1x Windows 10 home - wakes via 4G cellular network and local LAN 1x Windows 10 Pro - only wakes on local LAN I've tried forwarding port 9, checked that the NIC settings are correct (magic packet etc...), made sure the drivers were up to date, disabled fast boot (though it is enabled on the one that works) and checked the Pulseway settings (same for both PCs). I can't work out why one wakes and the other doesn't. The both have the same type of NIC. Any help?

Hey guys, i just found the app PC Monitor. And in the LAN network it works fine and everything is okay. But i want to configure the android app so that i can wake up my computer with the mobile network on my android phone. With another app it works fine cause i can use my dyndns adress. Is there any possibility to use my dyndns adress in the android app of PC Monitor? greetz

Hello, Using the iOS Pulseway app I can remotely wake my computer, lock, shut down, etc. As soon as I go off my home wifi however, the only function that doesn't work is the "wake" command. I can still lock and shut down though. I went through all the steps discussed in this thread (http://forum.pulseway.com/topic/630-help-with-wol-wake-up-didnt-works-for-me/) and none of it helped. Has anyone run into this similar problem? Thanks!

Hey, I'm having trouble getting my pc to wake up using my phone. Suspend/hibernate work just fine. I've disabled fast startup, opened the ports on the modem and in the firewall settings, went into bios and enabled wake on lan, in the network adapter settings, made it so that device can wake the pc and enabled magic packets. Not sure what else I need to do. Any help would be appreciated. Thanks.

Hello everyone. I am starting with the "Pulseway" application, when I am on the same network as the PC that I want to turn on if it turns on, but when I use another network (WAN) it does not turn on. Could you help me what is the configuration to be able to turn on a PC from another network?

Hello, I can wake up my computer while I am on the same network but when I am on another network and try it it says, “Wake up command failed.” I have ports 7 and 9 forwarded and in windows firewall. How can I fix this? Thanks!

Dear PC-Monitor-Team! I have used PC Monitor for a couple of days now and ran into two problems: The first is that if I restart the computer using PC Monitor the PC Monitor shell is being loaded but not the 'Service'. Instead it tells me that the Service is not running and asks me, if I want to start it. Now I have written some emails to Marius Mihalec from the Support-Team. He replied: "Please go to Administrative tools -> Services, find PC Monitor and change the Startup type to Automatic (delayed started)" Although my english generally is very good, I sometimes have problems with technical or specialized terms. Since I am in Germany and use a germ…

Did the setting for the web app timeout get moved?

I am trying to a WR to one of my client pc's. I have purchased the licence from within the pulseway web app. Where do I find the licence key / number ? I all ready have one client installed so their is no option to select trial again...... Also their is no "Trial Site" in the WR console to correspond to my in app WR purchase?

Just installed Webroot following the next link https://www.pulseway.com/blog/configuring-webroot-endpoint-protection but no luck making it work. No Alert showing infection nor DNS blocking. Thank you.

When we install Webroot from the "Agent Status" tab in the Pulseway WebApp, it continuously says that it is installing Webroot when in fact it is installed. I can't run any actions until this issue is resolved. What could cause this?

Whats the best way to monitor the temperature of the server room? We don't monitor of the temperature and I'm worried that the equipment in our server room might overheat one day and we wont have enough time to make the correct action to cool the room and save the equipment. Thanks

Hello all, I have been deploying webroot to a few sites through pulseway. This is the first time I have had to manually install webroot. Webroot would not install through pulseway on three computers. The manual download installed immediately and began a scan and reported into the webroot console. In pulseway the status for all of these was install failed and there are no actions available. I waited quite a while and no change. To get actions available I then installed again thrugh pulseway which imediately worked.

Hi! Which ports are PC monitor using? I'm blocking ports in my router because my son as addicted to games. But i blocked the pc monitor ports as well. And that is not god! So which ports should i exclude? ToddeSwe

Which windows logs in to monitoring be interesting?

Where are these values set? I can see the System Manufacturer, but nothing i change in the registry will get the model to change from "To Be Filled by O.E.M" - I'd like to get my motherboard model in there.

When I try to run the Pulseway_x64.msi Installer on this machine it closes before the installation begins. Here's the log from the install: install.log

Hi, recently my PC upgrade from Win8.1 Pro to Win10 Pro. ALL working fine execpt Pulseway service cannot start Automatic at start up. As per advise of support, i changed to Automic Delay and it works now. However, Remote Wake Up to my PC is NOT working at all. Anyone can help on this matter? See image attached concerning the network LAN adapter setting. Thanks a lot.